Very lovely place and we enjoy staying here at holiday in karon because the staff assist us everytime we need help especially in morning Ana always assist us and in afternoon when we have lunch at joe kool bar Jury always welcome us and assist us.
The hotel is generally ordinary. The hotel has good breakfasts, friendly staff, the hotel is not very clean, but there are a number of buts. The main complaint about the numbers. In two of the three rooms, we had a persistent and strong smell of dampness, and alas, we could not get rid of it. In the third room, the toilet drain did not work. We managed to change 2 rooms to more adequate rooms, but in the farthest building. With cleaning, everything is difficult to clean, it was tedious to go and ask, and if, moreover, not to say that the bed linen was changed, it would not be changed. All actions start with a poke. It's not far to the sea, but it's tedious to go through a couple of dead bridges. The hotel generally pulls in a solid C grade.
The hotel is good. By 5 with a minus. He lived up to expectations.
Like it.
1. Appearance. It's just nice to be on site. It's restrained in a European way. Nothing is visually annoying. Attempts to maintain modern trends in finishing materials are visible.
2. Three pools. Two adults, one child. In those days when it was too lazy to go to the calm Ao Yon, and there were hellish waves on Karon, it helped a lot. There are several pools, they are large, there is enough space for everyone to sunbathe and swim.
3. Breakfast. The cuisine is European, Asian, and children's. Everyone will find something to their liking. Satisfying. Delicious. High quality.
4. Animation. Unobtrusive, like in Turkey or Egypt, simple, but it is there and it's great.
5. A good children's room. It rained one day and the game room helped out a lot. Multiple ps4s, puzzles, board games. You can keep the child busy for more than one hour.
6. Location. Not in the crowd itself, a little to the side and that's fine.
7. A large room. They cleaned every day very efficiently. A huge bed, an excellent mattress and pillows, it was comfortable to sleep. A separate baby bed.
8. Large private parking behind the hotel, whenever we returned, there were plenty of places for cars.
I didn't like it.
1. Upon check-in, there was a strong smell of dampness in the room. We applied for a resep. They sprinkled, left a room card for the conder to dry, it helped, but not 100%.
2. In the shower, the water periodically went badly.
3. At the beginning, the air conditioner was poorly cooled. Cleaned, it got too cold. At night, you either freeze or periodically get up to turn on / off.
That's about it. There are definitely more advantages. We lived in different hotels on Karon and Katya. I liked this one the most.
We were a family in October. The hotel met our expectations. There is everything for children: swimming pools, animators, a game room. There is a bar: the prices are space, in the restaurant too. There is billiards for those who are interested. The room is spacious. They gave a separate crib for the child. The rooms were cleaned well. Bed linen and towels were changed on time. Bottled water daily. There were shortcomings, but knowing that the hotel is online (+ not new), we were satisfied.
Excellent hotel, clean, beautiful, good (usual for Ty) breakfasts, pleasant staff.
I didn't really like the location, it's inconvenient that you go across the river to the beach, and it takes 10 minutes to stomp to the nearest store)
Nice hotel, beautiful grounds, good service, clean and change towels every day, but the cleaning wants the best. Breakfast is varied, but every day is the same, in principle, there is a lot of food, few people eat, and you can eat different things every day. The sea is nearby, the beach is good.
Everything is fine, the rest was a success. The breakfasts would be a little more varied and it would be even better. And so I liked the location, the sea is nearby. Everything you need to relax is at hand.
We took a tour to the biblio globe, checked in at night, led around the hotel, I don't know where we thought anyway, just to get some sleep, in the morning we wake up in a dark room, a view from the window like on our dirty pool, a question to the guide from the globe with relocation to another room "I'll try to solve" we didn't buy any tours from him well and the point of him talking for us is you have a good number, he did not even go to see it, went through the rooms at the reception, yes there are rooms with access to the street with a beautiful view, freshly renovated, but not for a Russian person, that was about the answer, so that the room was cleaned, you need to constantly call them, probably because we were settled a little far walk through all the gloomy corridors to get to the room.
A good hotel almost on the beach. There are children's and adult pools. A good breakfast in a European, Thai style. Attentive staff. But there is no equipment to cross the street to the sea, so the transition is always very difficult due to heavy traffic on the road. Although by the end of our stay, we had learned to cross the street quickly enough at any time of the day.
This is no longer a novotel, bought out by Destination group, the location is convenient, the place is beautiful, the ocean is across a narrow road, seven Eleven is 3 minutes walk along a picturesque alley past the lake, everything is beautiful inside, two pools on the territory, food is normal, once even Camembert was present at breakfast, the staff responds to comments and corrects shortcomings, it would be possible to remove a star for small things, but there is an understanding of Phuket and Thailand in general, so among the alternatives it is super.
A hot place, hotels for different budgets. Food, even breakfast is not needed, interferes with free rest. Russian cafes are everywhere, fruits are saturated. Thai massage is super
The hotel is excellent, instead of comfort, they settled in a suite, absolutely free of charge, thank you very much. On the ground floor, the suites have their own mini pool. The breakfasts are good. The territory is very landscaped, all plants are monitored, many workers have been seen. The pool is clean, the water is hot straight (for us Siberians), one day coincided with cleaning, just the whole hotel was completely licked, the room was cleaned every day. I definitely recommend it.
We had a family vacation in February of the 24th year. Overall, I liked it. Good location, everything is nearby. Very beautiful and well-maintained territory. Decent breakfasts. I didn't like the cleaning of the rooms
Nice hotel. But.... the air conditioners work very poorly because of this, the humidity in the rooms is very high, even clothes are covered with mold. Otherwise, a solid three. I would not recommend it, it is unlikely to return either.
Wonderful family hotel! Convenient location: there are many cafes nearby, the sea in front of the hotel (clean). There is a large selection of food on the buffet. The rooms are large and spacious. There are large pools: for both adults and children (there is a water slide).
We stayed at the hotel in April, the rooms and grounds are good, the food is varied, the location is excellent.among the disadvantages is the warm water in the pool, it is not refreshing at all in the heat and the unclear price tag in the bar, each approach charged us a different amount for one product
We stayed at this hotel from 01/21/2023 to 01/31/2023.I liked everything.Since we arrived late in the evening, we checked in immediately.The room is nice, everything is clean and tidy. The room has a kettle, tea,coffee,water, sugar is replenished when cleaning the room.In order for the room to be cleaned, you need to leave a request at the reception.According to the nutrition, we only had breakfast included.There is a choice, you will not stay hungry.The service is good, the staff is friendly.The pool is good, the water is warm, there are enough sun beds.The location of the hotel is not very good.There is nothing within walking distance.The sea is across the road, and to cross the road, here is a whole quest.But during the day there is a special person with a flag, he stops cars and helps to cross the road.Overall, the hotel is good, we liked everything.
Great hotel!
Before the trip, I read the reviews, how bad everything is there, I was upset ... in fact, everything is super there.
The renovated hotel is now a Holiday Inn.
There is still 1 adult swimming pool under restoration, but it's not scary (there is another one).
The rooms are clean, cleaning is done every day, towels are changed every day.
The location can be said to be 1st coastal, the hotel is located across a busy road to the sea, BUT there is a traffic controller.
Vacation dates 16.03-26.03.24
An average hotel, I would not choose it again
Of the advantages-The territory of the hotel is large, several pools, give towels to the beach
1. the biggest disadvantage is the most similar breakfasts, the same thing every day, even the fruits do not change and there was no mango, and this is in Thailand, where it is at every step
2. The location is bad, you need to walk decently to all the shops and cafes
3. The sea is nearby, but you need to go through some smelly sewer drain + the edge of the beach and it's dirty, you still need to walk to a normal beach
4. The cleaning is normal, towels were not always changed, although they were left for tea every day for 100b
5. All day long there was active preparation for the season-cleaning, painting, although there were already a lot of vacationers (the second half of September)
6. the air conditioner broke down a couple of times, but was quickly repaired on request
7.slippers and a bathrobe were also quickly brought on request
Great hotel! We went in February 23rd, we really liked it. Of course, as they say, the taste and color ... Renovated everywhere, the rooms are very cozy and fresh. The guys are constantly working on landscaping both in the hotel and on the territory. The staff is very friendly and smiling, they will tell you and help you. The breakfasts are delicious and there are plenty to choose from, everything is fresh . And the restaurant itself is very cozy. This is the first time we visited Thailand, the whole family is delighted. 3min walk to the sea . It's a very cool beach, everything is often everywhere. The sea is just a delight👍 Emotions are only positive, we will definitely return😁
The hotel itself was generally liked, but not for pretentious people. There are many shortcomings, so it all depends on the price for which you take it. We went on a burning tour, so no pritensions. If it was expensive, it would be a shame. For the entire stay of 11 days, there was hot water for 5 days), but not everywhere, only in our parking lot. The room has everything you need, there are no bathrobes and slippers. Cleaned normally. The baby's bed was peeling off, if the kids are small it is very dangerous, my child is 6 years old, so I treated it carefully. The pool was poorly cleaned, it was impossible to swim a couple of times, it was so dirty. The children's slide was under repair, a foam party was being held in the main pool. There is a game room. The breakfasts are not delicious. Rice soup is so peppered with black pepper that it is impossible to eat. We usually eat an omelet, but for some reason it wasn't delicious either. From food: salad, 3 types of fruit, ham, delicious cheese, 2 types of yogurt (delicious), coffee machines, pastries, etc. Everyone's tastes are different-these are my personal conclusions. The staff is friendly, the deposit was not taken. The sea is across the road, up to 7/11 minutes 10 and it did not please. There is no massage, no shops, no cafes within walking distance. Go out to the left and go until the cafes, exchangers, fruits begin. I didn't like the location, if you like to walk, then it's normal.
The hotel initially made a good impression, the territory is well maintained, the room is clean. The breakfasts are ordinary, not varied.
On the second day we decided to swim in the pool. The water is dirty, there is a lot of garbage in the water and sand.
But all this could be lived through.
On the 3rd day, in the late afternoon, I felt bad, terrible vomiting began. I blamed everything on the food I ate outside the hotel, although everything looked fresh and tasted too. But a little later, vomiting and indigestion began in her husband. It was bad all night. In the morning we found out that our friends also spent a fun night, taking turns resorting to the toilet.
Barely getting up by the end of breakfast, we decided to have tea in the dining room. It turned out that there were at least 6 people besides us (these are only those with whom we communicated) They were also poisoned and, just like us, they have been fighting poisoning for the last 24 hours.
I concluded that we were poisoned, after all, at the hotel. I called the guide, she replied, "What did you want? You eat in different places, then you bring the infection to the hotel, and everything goes in a circle!!". To which I replied that the elderly couple, who also got poisoned, did not leave the hotel and did not eat outside it. She politely recommended to seek help at the hospital, because this is an insurance case and we are missing. That this is a common case, and no one stays in the hospital for more than a day, everything comes back to normal.
By the way, this trip to Tai is far from the first. Poisoning, and even mass poisoning, was encountered here for the first time.
I conclude that this is still hotel food of not very good quality!!!
A good hotel, clean , the children's pools were dirty, the children had poisoning from the pool, it was better not to visit them, and everything was fine, the staff was polite, the moped was taken honestly without fraud on the deposit. I liked everything.
A good hotel, a solid four, cleaned every day, breakfasts are monotonous, the beach is close, you need to cross the road, the beach is clean, one minus of family rooms is a transparent glass partition in the shower, toilet. In general, we are satisfied!
A wonderful hotel to relax in! Large and beautiful territory, pleasant staff, delicious breakfasts, spacious rooms, I will be happy to come back again!
I liked the breakfasts, I didn't get tired of them in 12 days. The service for 4* is good, but not all the staff are doing well with English. The location is perfect, the beach is across the street, there is a pond and a treadmill nearby, the entire infrastructure is nearby, generally excellent. I really liked the hotel, the pool is gorgeous, it is cleaned every day.
We stayed at this hotel from 01/21/2023 to 01/31/2023.Number 3315.I liked everything very much.They settled right away.since we arrived in the evening.Everyone at the reception is very friendly and smiling.The rooms are clean and cleaning is available on request.You just go to the reception, ask them to clean the room.Water, tea, coffee.a kettle, everything is in the room.Replenished when cleaning the room.The beach is across the street.Crossing the road is a whole quest.During the day, a man stands there with a flag, stops cars, and you pass.Be careful in the evening.The breakfasts at the hotel are normal.There is a cafe near the hotel, where you can have lunch and dinner.The choice is good.We traveled by taxi.We downloaded the InDrive app, the price is normal.There is also a Bolt application, but there is a higher price tag.These applications also work in Bangkok.
In general, not a bad middle-class hotel, but it does not pull at 4 stars.
An ordinary, decent three.
The breakfasts are not bad. The pool and the area are clean
There are constantly not enough towels for the pool.
Of course, there is no noise in the rooms. Quite noisy by the road from tuk tuks and cars
At the time of our visit, the hotel has already been sold, and is now called Destination, everything is being reconstructed, it does not interfere with recreation, a huge plus, children's animation and an entertainment room, I recommend couples with children! The food is modest, but they did not go hungry, for 4 it is possible to feed more interesting!
Food for five, breakfasts are quite varied, included in the price, the rest is for little money. The rooms are clean, cleaning is only in the evening, therefore, either without cleaning, or they clean when you are there, there is a quality problem, since it gets dark early, and there is no artificial bright lighting, then they do not always clean efficiently, dampness, but this is an integral part of the island, on foot from the beaches and infrastructure far away, if the transfer from the hotel But the time is inconvenient, there is always a tuk-tuk attendant at 2 neighboring hotels, inexpensive and convenient.
We have been staying at the hotel since 08.04. Yes, the hotel is not new , the breakfasts are monotonous , but you will not stay hungry . The beach is across the street, the main "traffic" is 10 minutes on foot
The staff is friendly, but you need to ask for everything (bathrobes, slippers, chairs and a table on the balcony)
BUT! Special thanks to Vasily, who competently and accurately organizes excursions
Special thanks to you
In general, everything is not bad
A very nice hotel. Everything is there and very compact. Large pools. A good menu. There may be weak wi-fi in places. Quick check-in, and earlier, late check-out, 200 baht for every hour. The beach is close.
I spent a few days here. I am very happy with the hotel. The furniture is not fresh, but that's not the most important thing.The beach is clean, wide, and not crowded. The water is clean . Nearby you can find small market stalls with fruits, find out about the location from the Russian staff. The hotel staff is friendly. Especially thanks to the Russian manager who graduated from the Thai University of Hotel Service and knows everything about Thailand and its culture. Irina is always ready to help with any question - where to go, what to see, where to buy what is profitable, to rent a car . Helps with the translation of Russian- Thai- English. I saw that some of the guests left their Russian children with her to sit and babysit with them .I think it's very convenient.
I don't speak languages and she helped me a lot. She also helped my friends who were quarantined here with COVID-19. Everything went smoothly. I will recommend this hotel to everyone.
The hotel is good, everything is nearby, the only thing is that the pool is not cleaned at all, it is dirty, but we did not need it practically and if you are with a child and a stroller, it is inconvenient to go to the sea, you will have to lift the stroller in your arms to pass
A wonderful place, the staff is kind, responsive, there are certainly shoals, but they are not significant, everyone was friendly and tried to help in any way they could
For Ty, a very nice hotel. Swimming pool and green area. The breakfasts are quite varied. It's a little damp in the room, but it's Thai. Humidity is everywhere. The sea is across the street, the beach is not equipped. Overall, the experience is excellent
A very nice hotel. Of course, the breakfasts are boring and the same almost always (there is not much variety), but delicious. There are rooms with access to the pool. Some rooms have a private plunge pool. The sea is 5 minutes from the hotel (across the street)
We stayed at this hotel at the end of February 2023. The first 5 days were terrible.. the dirty pool we did not swim there at all , they clean up as well as they wrote in the comments until you go and ask for it yourself , and this is written in their brochure in the room , but believe me they do not come immediately . you go to ask 3-4 more times or even grab cleaning on the way and escort to the room only then they begin to clean . To be honest, the stench is terrible from the sewage system in this area, the noise is terrible. We rented a deluxe and they are all located right parallel to the road. It's just hell (cars, motorcycles are driven around the clock!!! There were 2 breakfasts and everything was the same (scrambled eggs, omelette, fruit, pancakes, etc.)
It has not had any relation to the Novotel network for a long time, do not get fooled by it, everything is already different there. After 5-6 days of stay , all the staff began to move , they began to clean the territory , clean the pools . I'll tell you about the beach. As in previous comments, it was written that a man with a flag helps crossing the road and regulates the whole thing. But we forgot to mention 🤣 going over to the side , we see stinky drains , a little to the left , the whole lake is stinky . It is very difficult for families with small children in strollers to walk because of the terrible road ( the hills are sharp, the height is to rise to bridges 30-40 cm high ) I also want to warn these sewage they periodically drain into the sea. Believe me, the stench in the sea is just terrible, the day is definitely killed and you can't swim in the sea. From the hotel taxi 200, 300 baht. Be careful when choosing a hotel not only in terms of price and appearance, but also look at what surrounds it!! Before that, we went and chose hotels up to the ring ( Karon beach ) Have a good rest!
They settled near the base of the slide, it was very hissing in the morning from the work of the slide and the screaming of the children.
The room itself is nice, clean
The breakfasts in 2019 were much more interesting and the assortment was larger. But there are always fruits, eggs and sausages
The pool is cool by the way, it's worth noting and the beach is very close. The plage is clean, well-groomed, there are sun loungers and the sand is "noisy"
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3
Дарья Ц.
Level 5 Local Expert
September 10, 2023
We stayed at the hotel from 09/19/23 to 30.09.23. A company of 4 people. I don't want to go back to this hotel anymore. We are out of season, maybe that's why we are faced with the fact that:
1. One swimming pool is under renovation, as well as half of the territory
2. For several days in a row, they carried out a fire alarm throughout the hotel from 9 a.m. to 5 p.m. A siren was playing at full volume in the room every 10 minutes… we were in great perplexity and even in anger, especially these days we were all lying in the room, as we were poisoned. (There were no warnings before booking)
3. After this hell, lasting for several days, the hot water is turned off for a day....
4. The toilet and sink were repaired three times, there were huge blockages. Once we accidentally threw a cotton pad into the toilet as a result - a blockage. There were no warning signs that you should not throw papers into the toilet.
Of the disadvantages, I would also like to note:
5. Dirty pool
6. Cockroaches in the room
7. Cleaning could take place both at 9 a.m. and at six p.m.
8. The location is not the best, there is not so much in walking distance as in other regions.
9. If dining at a hotel is tasteless and expensive
10. Translation is very difficult, even with English
11. It is unclear where to dry things
12. The underwear was stained
But there were also advantages:
1. Good room cleaning
2. Free water in the room
3. No deposit required
4. A good but monotonous breakfast
5. Proximity to the sea and there are few people on the beach
6. From morning to evening, a person is on duty who helps to cross the road
7. If not renovated, the area is quite beautiful
If you want to live in filth and darkness, then you are here. A shabby hotel, the 4th doesn't even smell. It is dirty, it stinks of dampness in the room and something unpleasant on the territory, 30 meters away the smelly river (which, by the way, flows into the sea a little further), a noisy road. The towels are gray, 1 dirty towel was caught in some spots, I took it immediately to the reception (evening), the next day they didn't even bring a new one for lunch. Beach towels killed in spots, streaks of white. The drain in the bathroom is clogged (it was not eliminated in a day). The light in the room turned on spontaneously 3 times during the night. The furniture is dead. The territory is sad. The breakfast is normal, but we were only 1 time, because we checked out of the hotel despite the fact that 6 nights were paid for.
I don't understand who all these people are who put up 5 stars and admire this horror.
There is a terrible road near the hotel, you need to build a bridge for pedestrians, the pools are dirty, there are rooms with a swamp instead of a balcony, so there are a lot of mosquitoes, there are also advantages: good breakfasts and friendly staff.
It is stated as 4 stars, really no more than 3. Of the advantages - two swimming pools, mountain views, normal rooms. Of the disadvantages - to the beach only across the road without crossing, at night the noise from the same road. The pools are dirty. The rooms are cleaned every two days. There is one bar on site with a weak menu. That is, lunch and dinner are only possible outside the hotel.