Hma Hotel & Suites
Address
Business hours
Business hours unknown
Directions
34 reviews
November 14, 2024
Quite a nice hotel. We were here for a few days, the price could be negotiated (out of season). There are a lot of rooms, I liked the Deluxe room, because the renovation is quite fresh, everything is clean.
But of course there is always something to complain about, for example, dim lighting (often in all hotels) and a little bit of sewage from the bathroom (partially solved by laying a drain on the floor, not a shower)
See original · Русский
2
February 6
The hotel is not suitable for winter accommodation. We stayed in these units in 2022. Now, of course, everything is very ruined.
What are we personally facing now:
- the terrible smell of sewage
- dirty towels
- the bed linen was not changed after the previous tenants (+cigarette holes on the sheet)
- there are quite large areas of mold in the corners of the room
- there were cracks in the doors to the balcony, which was very noticeable in the cold February wind
- the kettle wasn't working
And the most important thing you need for a winter holiday in Alanya is an air conditioner. Unfortunately, it worked very poorly. Please note that the rooms in the hotel are divided into 2 categories: with and without air conditioning included in the price. Accordingly, the price is different, the cost of my room was 1k Turkish lira per day. My room was air-conditioned, All the settings were set up correctly (the reception person checked), we were warned that we needed to wait 20-30 minutes, the air conditioner would warm up and supply hot air. Alas, after 4 hours, the air was barely warm, and it remained.
I had to spend the night in my outerwear.
When asked to change the number, we were told the first time that there would be no rooms for exactly 2 days, and after that, it's not a fact that they would change.
We had to make the payment in cash, knowing this, the receptionist insisted on paying on the same day for all the days in advance, without trying to fix the above problems. Unfortunately, we could not come to terms with the living conditions and moved out ahead of schedule, spending one night
. P.S. If this review helps someone in the future, the room was located on the 5th floor and the windows faced north. If you plan your winter vacation in these devices, ask that the windows face south (towards the sea).
See original · Русский
December 20, 2024
The balcony door wouldn't close in the room, which made it very cold and impossible to sleep. I went down to the reception and at first they told me that they couldn't do anything. I insisted and was reluctantly helped - the door was repaired. However, the room is still cold and it is impossible to sleep. I was told to pay 200 lire extra and turn on the air conditioner. I insisted that I be provided with acceptable living conditions without additional charges, but the receptionist doesn't care. It is impossible to sleep in the room because of the cold (initially due to their fault, the door was broken). They don't care at all. Pay 200 lire and that's it
See original · Русский
1
1