The service is excellent. The staff speaks Russian without any problems. When booking, there was an option only with dinner included. But if you are traveling, you want to diversify the environment. The dinners were used. It is quite tasty and a lot. The peculiarity is that they do not offer drinks. Although even in the rooms there are tea bags. The breakfasts are good. Coffee, omelette, scrambled eggs on request. They asked for a room in the courtyard because they want to open the window. There is no supply ventilation. Silence all night, unless a group of compatriots with vodka gathers by the pool, but usually no later than 22. Overall, everything is fine. The metro is 5 minutes away. They used it when they handed over the car. Parking is just to park the car on the street in front of the entrance. The pool is clean, without heating, there are only 4 sun beds. There are beach towels by the pool. Tables under large umbrellas are an excellent solution. We saw a couple of tents with covered tables between the Christmas trees. Obviously, you can spend time in them too. There is a TV in Russian. The Internet is good.
The best hotel I've ever been to. I've been to many countries, I travel a lot. And in Tashkent, since 2019, there have been more than 30 visits per year. I have been to many hotels in Tashkent, from cheap to expensive. The HL 309 hotel is the best, and that's why: 1. The attitude towards the guests. Really, special attention is paid to each guest, all the newnesses, subtleties and preferences will be taken into account. How nice it is to come when you are expected, and the attitude is not on a formal or impersonal principle, worked out according to a script, but really good-natured, empathetic, sincere desire to help solve any problem and question. 2. Location. Optimal. 3. Delicious breakfasts. 4. The hotel owner keeps everything under personal control. Creates the feeling that you are really visiting. He personally communicates with the guests. This is very valuable. 5. Comfort! He's in everything. And the cherry on the cake is the pool.
Very sensitive and caring staff, cleanliness everywhere, delicious and varied buffet breakfast, the presence of a swimming pool in the courtyard of the hotel with very beautiful landscapes around. There is not a big disadvantage since there is no elevator in the hotel, but the staff delivers your luggage itself at check-in and check-out.
We visited the hotel in May 2024. The hotel is within walking distance of the largest shopping center, Mega Magic Park. There is a large grocery store nearby. A quiet street, 6 km from the airport.
There is a patio with a small swimming pool. The hotel is slightly tired, the breakfasts are good, the staff is polite. A good combination of price and quality.
One of those rare hotels, after staying in which we were satisfied with everything. Very varied, delicious breakfasts, there is a choice for everyone. Comfortable and clean room, daily cleaning. But the most pleasant thing was the incredibly warm hospitality and care of us from the staff. In this place, you can fully feel the involvement in customers and love for your business. I would definitely come back here more than once with great pleasure!
We stayed at the hotel for two nights from September 12, 2024. There is a swimming pool in the courtyard, next to it there are tables with awnings, a lot of greenery. The metro is very close, there is an ATM in front of the hotel where you can change money. Breakfast is a buffet, delicious and a large selection. The rooms are clean, there is a kettle, a TV and a refrigerator. Quietly. Many thanks to the hotel staff for their responsiveness and comfort.
I recommend
A very pleasant hotel. The rooms are clean, the hotel has a beautiful courtyard. Breakfasts are 4 out of 5 (not varied). I would like to pay special attention to the hotel staff. On December 31, the manager (unfortunately, I don't know his name) took us to get a SIM card! It's hard for tourists here without her))) Great location, cozy rooms and friendly staff! In general, I advise you.
Attentive staff, quick paperwork and check-in. The rooms are cozy, clean, and have everything you need for a comfortable stay. We stayed for 1 day, so I can't judge the variety of breakfasts in a longer menu, but everything is very decent, the choice of dishes, good, delicious coffee, a variety of nuts, dried fruits, fruits, sweets. Thank you for your hospitality)
A small but very comfortable hotel. I was very pleased with the perfect cleanliness in the hotel and in the room! The breakfast is excellent and varied. The pool is a nice addition! I recommend …
I liked the hotel! The rooms are clean, the breakfasts are very tasty and varied. The staff is helpful, they speak Russian. The patio with a swimming pool creates a special comfort!
The mini hotel is almost in the center of Tashkent. A strong three. Clear. The breakfasts are not very varied, but quite high quality. The rooms are equipped with a TV, refrigerator and air conditioning. I liked the responsiveness of the staff. The refrigerator broke down, it was replaced after 10 minutes. Of the disadvantages, there are few Russian-language TV channels, although the guests are almost all Russian.
A nice cozy hotel with a swimming pool and wonderful cuisine in the very center of Tashkent. Convenient location and helpful staff. And once again, the kitchen is at the highest level. I recommend
Clean rooms, very polite staff, convenient location, beautiful courtyard with a swimming pool and tables where you can not only relax but also work, good breakfast , reasonable price
See original · Русский
Руслан Абдулов
Level 8 Local Expert
October 19, 2024
The hotel staff is very friendly and welcoming. The hotel is located in a quiet and cozy place.
One of the disadvantages is the lack of an alternative for ironing clothes. Ironing service is available at an additional cost. An iron and ironing board are not provided in the room, and there is no ironing room in the hotel.
I would also like to draw attention to the hard and uncomfortable mattresses. If you want to get a good night's sleep, then unfortunately it can be problematic. The hotel staff is aware of the problem and we hope that the mattresses will be replaced over time. In that case, we will definitely come back here. In the meantime, I'm sorry, but I can give the hotel no more than two stars.
The hotel was wonderful! It is located in the very center of the city, which made it an ideal starting point for exploring the surrounding area. The food in the hotel restaurant was delicious and the staff was very helpful and friendly. I will definitely stay at this hotel again the next time I'm in town.
We had a rest with an organized group of tourists from Russia (Yekaterinburg). I liked everything (reception, service, kitchen). The work of real professionals (from the owner to the workers). We recommend it to everyone!
The staff are helpful and pleasant people.
Breakfasts are for those who just have to fill their bellies and need to go to a nearby hotel.
The carpet in the room is very dirty (although there are slippers).
It is very unpleasant that 60% more money was charged upon check-in, allegedly for an extra bed, but this was taken into account when booking (otherwise how to sleep in four on one double bed). There is no iron, but they can iron you for a fee), it seemed that I iron better for free))).
We are 2 adults + 2 children, we booked in advance and for a week, but in the room there is 1 bottle of shampoo and 1 bottle of shower gel, 2 pairs of slippers, 2 toothbrushes, 2 bottles of water. You can ask for all this, but why not immediately prepare the room for the guests? Moreover, we arrived late at night, I wanted to wash and sleep, and not look for something to wash with (fortunately we have already learned and carry with us).
The staff is very friendly. The rooms are clean and constantly cleaned. Nice courtyard with a swimming pool. On hot days, you can have a great time by the pool. The location is very convenient. Not far from the airport. The metro and all major highways are nearby. Nearby there are shops, a pharmacy, a cafe. Although in the evening it is nice to sit in the restaurant at the hotel. Good cuisine and service. I recommend
We stayed at this hotel recently and were extremely disappointed. The staff turned out to be completely unprofessional and impolite. We were greeted at the reception with a sour face and were clearly in no hurry to help with the check-in. Any requests were perceived with irritation, and the solution of problems was delayed.
As for the food, it left much to be desired. The breakfasts were monotonous and tasteless. The restaurant often served over-salted or undercooked dishes. The assortment was meager, and the quality of the products was questionable.
Overall, the impression of the hotel turned out to be negative. I do not recommend staying here if you want a comfortable and pleasant stay.
A good hotel, delicious food, but sometimes cold. The staff is adequate, the rooms are quite dirty, the location of the hotel is excellent, there is a shop and ATMs nearby. There are many cafes nearby, the center is also close.
Great hotel. The staff are very caring. The owner knows the business well and competently conducts it. The location is convenient. Minus there is no elevator, but an employee will help carry the suitcase.
A lovely cozy hotel. It is located in the city center, there is a place to walk and see the sights. There is a small pool, but few people swim, the recreation area is very comfortable. There are also sun beds and tables. There are clean towels by the pool. The staff is very friendly. The breakfasts are good, varied (not the same thing every day.
Overall a great hotel. The only problem was when checking in, we couldn't find our reservation for a long time, we had to contact the operator through whom we booked. Another nuance is that the room is for two and the chair is one, it's strange. When checking in, there were no bottles of water and tea and coffee in the room, after contacting the reception, everything was brought.
The room is great, the bed is comfortable, the mattress is hard, the room is clean. The air conditioner worked fine.
But the most gorgeous thing was the breakfasts! Everything is very tasty and the service is excellent.
A small, cozy hotel. There are detached houses . There is an outdoor swimming pool and exercise equipment in the courtyard. Helpful, courteous staff. The breakfast is not very varied, but there is something to eat. The rooms and grounds are clean and well maintained. Located in a cozy mahal. Not far from the big avenues, where there are restaurants, shopping centers
The hotel is not bad, but it is not good enough, the rooms are small, for such a price they could have done more, well, or put an adequate price, the room is cluttered with furniture, creates noise, the excess needs to be thrown out, the room is not shabby, but there is no new one. The breakfasts are good, I really liked them. But the cunning crooks are sitting at the reception, I found this hotel through the island, the price suited me, they announced prices much higher at the reception, to which I replied to them either make a discount, or I will buy through the island now, they made a discount, but the price still turned out higher, in general they will not miss their chance. Good luck!
A very nice hotel. More focused on business people. But we were lucky with the weather, and we were able to sunbathe by the pool, as we did in our time in tropical countries. There is a slight disadvantage - there is no iron in the room. Ironing is paid. The breakfasts are good. In general, I liked everything. Very well maintained area.
Nice hotel. Clear. Everything is at home. We rested with an infant. There is no baby cot in the hotel. But we took a room with a double bed. The bed is large 1.80 m. The child slept between us.
A great cozy hotel next to the Museum of Applied Arts, in the city center. Attentive staff. A clean room with everything you need. Delicious breakfasts. The territory of the hotel is very cozy, everything is done with love. We had a rest with the child during the spring holidays. We will definitely stop next time!
A great hotel in the city center.
The location is very convenient. The price-quality is consistent. The staff is polite, the reception is always friendly and helpful. The kitchen is excellent, the pool is always clean, the rooms are cleaned regularly. In general, the service is excellent. I recommend it to the guests of the capital!
The hotel is not bad. It's cool in the room at night. It is not comfortable to sleep. The hotel is being closed for renovation. The room is clean, the staff is good. It was at the end of March, the pool was not working
Overall everything went well, but initially we were given a room with a street view, although we booked with a garden view. Two days later, they changed it to the number we needed, but the impression was spoiled. The breakfasts are delicious, the location is good.
For the price that they ask for their services, they do not provide a service. Special dissatisfaction with breakfast. All the guests who stayed there have to go to the city for breakfast. You may ask why you settled your guests - it's walking distance from the office, plus there are simply no places in other hotels in certain months. Their location is convenient, the rooms are clean. Usually a kind of backup option.
I highly recommend it!!! Super location and silence is a luxury in the center of the metropolis! A very beautiful and cozy courtyard with a swimming pool. The rooms are classic. Nice terrace. Friendly staff!
It was the first time I visited such a cozy hotel. Incredibly hospitable staff, beautiful rooms, delicious breakfasts, a wonderful courtyard with a swimming pool)) I would definitely go back there))
Excellent staff at the reception and at the bar. Not bad rooms, an excellent set of towels, as in 4*, coffee, tea in the room. Daily cleaning without request.
The furniture in the rooms is old, the plumbing, especially the shower, leaves much to be desired, the beds creak, the mattress is very hard, the breakfasts are normal, there is a choice. The staff is different, someone is friendly and you can see that from the heart, and someone just pulls a smile.
A great hotel, good rooms and, most importantly, staff who are ready to help in any situation.
Good breakfasts (and they can easily cook something for you at 4 a.m., which was invaluable with almost daily early trips), and a swimming pool in a cozy courtyard.
I advise everyone who needs a comfortable stay in Tashkent
A clean hotel with excellent breakfasts and rooms, clean, cozy. Polite staff. But the audibility fails a little in the rooms. The cleaning is excellent
There is a swimming pool
The hotel itself is beautiful, well located, the metro is 5 minutes away. Excellent breakfasts. I didn't like the carpeting in the rooms and poor sound insulation
The hotel is not bad. The breakfast is a little meager, not tasty. It is good that the bar and restaurant are open 24 hours. An attractive patio. The metro is a 5-minute walk away.