An excellent hotel that you want to return to again! Pleasant, modern interior, delicious varied breakfasts. I was especially pleased with the homemade lemonade made from freshly squeezed lemons. The restaurants in the hotel were also pleasantly surprised, especially the gluten-free menu and fresh gluten-free bread for breakfast, as there is a problem. I liked the spa area, where you can relax in the sauna and hammam, swim in the pool with a beautiful view after excursions. The hotel is very clean, there are no complaints about cleaning. The hotel is located 20 minutes by taxi from the attractions. A hotel shuttle runs all day to the Eternal City, at certain times it goes to Registan. Separately, I would like to note the excellent service, the friendliness of all the staff and especially the employee of the Jasur hotel, who helped with opening an account, organizing excursions and a lot of other little things. Thanks to such excellent staff, I can rate the hotel's service at 5+. Thank you to the hotel for a wonderful stay!
The hotel itself is nice, pleasant interiors, spacious rooms, good service. A magnificent spa.. But there was an unpleasant situation with breakfast: we stopped by and there was red fish and a lot of snacks and desserts. But as it turned out, this is for the duration of the Fifa draw. After the departure of this group, half of the breakfast assortment disappeared. Now, instead of red fish, there is only herring. Not an acceptable approach for a 5 star hotel. I want to leave a separate comment on the toilets :))))) There are these wonderful smart toilets here. But they are stupid. You go in, it kind of opens. And when you approach it, it can slam shut. Or he starts banging the lid on his back when, I'm sorry, you're already sitting on it. In short, there are a lot of tricks, but there are no instructions for use. And apparently people are pushing all the buttons in a row, and the technology is going crazy. At least put the instructions in order to use these bells and whistles correctly.
The standard rooms have an ironing board, iron, kettle, coffee machine. Shampoo, shower gel and milk of unknown origin, in common tubes. The rooms of the high category have hermes
We held an event at the hotel. The project manager remembers every other time what we discussed. I have to remind and check everything. The food is quite tasty on coffee breaks. The halls are great. Special sincere thanks to the banquet manager of Isso.
And to the manager of the technical equipment of the hall, Yakov. The guys work quickly and accurately. Always in touch.
Corresponds to the Hilton level. That's why I like to go to chain hotels. Nevertheless, standards and quality control of service give results. The breakfasts are wonderful! One day there were few guests and the buffet was replaced with a la carte service, and I don't even know if it was bad. I liked the room service. The spa center is small, but clean, sparsely populated. There is a transfer service on the territory of the complex. The hotel sent a car from the eternal city. An example as a manifestation of loyalty. I asked for pomegranate juice a couple of times and immediately appeared on the menu. It is interesting to watch kayakers on the canal. They train constantly.
The hotel itself is great, new, everything is fresh. Toilets with heating and opening lids . The rooms are spacious and bright. There is a good variety of food on the buffet. There is no separate table for children here . The big disadvantage is the location . It is located far enough from the center, it is not possible to walk.
A cool hotel, modern, fashionable. The rooms are huge with lots of gadgets - curtains, lights in different versions - all control buttons by the bed, convenient. A joke with a toilet bowl, which greets the guest by opening the lid every time he enters the bathroom)) everything you need is in the room. The food at breakfast is delicious and varied. There is a spa, karaoke, a panoramic bar with a veranda on the 20th floor.. Great hotel, in general!
I haven't been to the rooms, but I looked into the restaurant and I'll tell you what:
Samarkand pilaf is something! It's the tastiest pilaf I've ever eaten. I was surprised by the abundance of European cuisine in Samarkand... I didn't eat pilaf in the city, but here the pilaf is just super, and even served with salad and tandoor tortilla.
Hookahs too , thanks
The price tag surprised me - it all seemed much more expensive to me.
They escorted me from door to door as if I had been living in their presidential suite for a month. In general, we were surprised by the excellent level of service and chic for adequate money
Excellent hotel, everything is top notch, very modern and new. There is a wonderful meat restaurant on the 24th floor of the sky bar, which is open almost until 4 am. A huge green area of 240 hectares of lawn and ornamental plants, a rowing canal. Of the disadvantages, I will highlight the remoteness from the city and attractions.
The service is excellent. Standard European breakfast, delicious.
There is a free shuttle service inside this complex between the hotels.
The rooms are comfortable, with beautiful views from the window.
The room has an iron, ironing board, electric kettle, refrigerator + by the way it cools well).
TV - Internet.
Of the minuses: there is no gym. But according to the receptionist at the reception, you can go to the hall in the neighboring hotel.
There are no cosmetics set in the bathroom, including a shower cap. But there is a mouthwash cup with a toothbrush. (Although it's not critical for me, I always take it with me).
An excellent hotel with a wonderful indoor pool, sauna (Finnish), steam bath (Turkish), Jacuzzi, and an outdoor swimming pool. A magnificent restaurant with attentive staff and delicious multi-faceted cuisine.
An excellent hotel with a high level of service.
In front of the windows there is a stunning view of the canal and snowy mountains, Next to the Silk Road tourist cluster.
The only thing that seemed expensive was lunch at a restaurant, for Uzbekistan the price of steaks could be more democratic. But!!! The staff itself, the interior, everything seemed amazing to the smallest detail.
Breakfast alyakart is beyond praise. The waitress takes the order from memory, the perfect job. At the level of good A's in Dubai. I definitely recommend it
Excellent hotel, everything is on top, service, room service, transfers, free shuttle buses along the Silk Road complex (you can visit the Eternal City and the surrounding area), transfers to the historical center, according to the schedule, everything is clear and understandable.
We settled in earlier without any problems, any request is fulfilled instantly, excellent breakfasts, good restaurants !
I liked absolutely everything!
The hotel is located in the Eternal City, beautiful , cozy, the hotel has a souvenir shop, a restaurant, a cafe, the rooms are large, clean, cozy, with a view of the river.
If you are looking for a hotel in order to get the most out of your time in Samarkand, then this is Samarkand Regency!
We would like to single out the lounge administrator at the Bunejon Hotel, who is really a professional in his field. Such people increase the level of comfort, make a name for the hotel, respect and interest of guests! Definitely, we will come back here another time! I personally recommend the general manager to write out a bonus to Bunejeon!
Beautiful and perhaps the most expensive of the hotels in the new Silk Road Samarkand complex (popularly Samarkand City).
The hotel is overrated 2 times!
A well-designed hotel building, bright, pleasant and modern interior design,
BUT!!!
Poor finishing quality, the skirting board falls off in places, there is not washed construction dirt, scratched decorative laminated panels, randomly smeared glue under decorative golden linings in elevators, a broken part of the door jamb, doors leading to an adjacent room, window profiles and the fittings in the rooms are cheap and of poor quality, the installation of the flooring in the room is very poorly made, creaks very much in places, the air conditioning system is powerful, but they did not wait for it to start warming, there is a constant smell of dust in the rooms and conference rooms, but it does not stink like a toilet in Savitsky Plaza!
At the same time, the hotel has excellent European plumbing, powerful underfloor heating in the bathroom, this is a good plus!
Cosmetics - in a hotel in Samarkand for 350+usd, just disgusting cosmetics, shower gel is cheap and at the same time also diluted, very liquid, shampoo and conditioner are also very bad.
There is enough water in the room and they replenish stocks every day, this is excellent and necessary, in the evening they bring a complimentary dessert in the form of good chocolate 👍🏻
Breakfast
I was very pleased with the fresh orange juice, a good assortment of fruits and vegetables, a weak selection of cheese and meat products, I was pleased with the quality of samsa)) delicious, a wonderful omelet to order, a non-destructive tea station - you can offer guests premium teas in tea bags for a teapot and a cup, it will be better!
The coffee machine does not work well, call the service people, let them set it up, you choose espresso and the coffee machine does not let go of the coffee group and pours from a height, as if the latte is tuned and splashes in all directions.
I can't figure out if the hotel is a chain hotel, but the standards are excellent. The staff is professional and polite, the breakfast is excellent, the rooms are spacious and equipped with the latest hotel business.
If there is no conference at the hotel and there is nothing to do around, if you do not get into rowing or a marathon. Registan is 20 minutes away by a "free" taxi. The restaurants are decently fed, but for the flavor of tea houses, kebabs or pilaf - back to the center. Very nice local beer, even IPA.
I will return to the conference again with pleasure. If I come to wander around charming Samarkand, I'd rather stay in a guest House in the city.
A wonderful new modern hotel. The staff is very attentive and polite👍🏻rooms for 5+, the food is also very tasty, fresh. To summarize, I highly recommend it
Новый отель, внимательный персонал. Красивый вид и очень большая территория, можно там и оставаться. На территории отеля находится туристический центр Вечный город.
Малолюдное СПА, очень приятное. Отличные завтраки, очень многообразные.
Из минусов.
В женской раздевалке в СПА не работал хамам все 5 дней. Сауны раздельные и только в раздевалках.
В номере не было мини бара, бокалов под вина и штопора. В целом нас это не беспокоило, но удивило.
Коктейли ни в ресторане, ни в лобби баре не вкусные.
One of the best hotels I've been to, and I think it's definitely the best in Samarkand!
Just great rooms, great breakfasts, great service!
Taking into account a very inexpensive taxi, getting to the center with the sights is not a problem.
A wonderful hotel. Excellent view of the canal, where kayaking training takes place in the morning) excellent breakfast and spa area. It takes just a few minutes by taxi to the sights. It is located in a closed area, which is only even better) 10 minutes to the airport by taxi.
A beautiful modern hotel, and the service is 3. We visited the rooftop bar of the hotel, ordered whiskey and beer. Whiskey was not on the menu and therefore did not know the price. When they asked for the bill, the waiter announced only the amount without providing a check. After the payment, they did not give a fiscal receipt.
Guys. It's all good. Only the restaurant gives orders for a long time and the bread is carried for three days! Overall, it's cool!! The staff is friendly! We are always happy to help!
Great hotel. The rooms are modern, the staff is responsive and attentive. You can just travel all day at the hotel) - there is a swimming pool, sauna, Jacuzzi, gym. 2 restaurants, 2 bars, SPA treatments, massage. Everything is great
A first-class hotel for a relaxing holiday is located far from the center, but it takes only 20 minutes to get by taxi. everything is at the highest level. 6 out of 5. Cool rooms with a wonderful view of the rowing canal and the eternal city. The restaurants, the service is super.
Excellent location, good varied food, beautiful clean rooms! Friendly staff. The inconvenient exchange rate for the local currency is quite expensive to sell. In general, everything is fine.
A good Hilton. There are no balconies- the building is like that. The center is 15 minutes away by taxi. The staff is polite and pleasant. Well done! I really liked it.
I haven't been to a hotel of such a high level for a long time. The rooms are simply gorgeous, the curtains are automatic, they open when you enter the room. Toilet with remote control, TV on the floor of the wall. Great view from the window. There is a large selection of fruits and sweets for breakfast
Nice hotel, we were on New Year's Eve. The guys did well to give 2 adjacent rooms. Everything was delicious in the lounge. In the spa, the men's and women's parts are separated - steam rooms and changing rooms. The pool is shared. But the hammam did not work in the women's part, everyone went to the men's part))
Nice modern hotel, great rooms. The toilet impressed), the German-made monster automatically opens the lid at the sight of a person, all hygienic functions are controlled from the remote control (and the toilet can do a lot😉). Excellent buffet for breakfast and lunch. The hotel itself is part of a huge complex - a park with various hotels and facilities, young trees, roads. Every 25 minutes from the hotel there is a free luxury bus to the "Eternal City" - this is a beautiful oriental mini-town with shops, souvenir shops, etc. A pleasant place.
It's amazing! The best hotel. The gym is good, everything is modern. Stunning views from the rooms. Beautiful sunsets and sunrises. Minus the fact that in a few hours they will pay for the whole day. The breakfasts are delicious. Especially the opera pie. The red fish is delicious. The purity is unconditional.
Gorgeous just chic… The breakfasts are good, the territory is huge ... The exchange rate is really not humanly ... The price tag in the lobby bar is also too high.. The spa is at the highest level... Thank you very much for the bathrooms with electronic toilets and a chic shower and the Pastel linen is just super!!!
One of the best hotels with beautiful rooms and a view from them, a good view restaurant-bar on the top floor. Ideal for large events. Not far from the city center - by taxi 15 minutes for 20,000
A chic hotel and staff wow , I asked for a bar on the sunbed , we just were on the way and ordered right on the sunbed 😍 it was very comfortable , although not much 😍
Great hotel. I was amazed by electric curtains and a smart toilet))) super breakfast, beautiful interiors. It is only 200 rubles and a 10-minute drive to the center by taxi. The hotel has a spa and a meat restaurant-not visited.
Это 6 звезд из 5! Нам очень понравилось. Если вы сейчас в сомнениях, не сомневайтесь. Бронируйте, всё будет отлично 👌
Я давно мечтала побывать в Самарканде с семьёй, но хотелось не в караван-сарае ночевать с советской мебелью. Отель забронировать через Яндекс и другие ру-сервисы не получилось, он новый совсем, ещё не подключен, но вышло через Booking. Забронировали и трансфер sedan из аэропорта и доп кровать для ребёнка. Трансфер шикарный на каком-то крутом электромобиле китайской марки, которую ребёнок перепутал с мерседесом. В отеле был молниеносный чекин и чекаут. Всё понятно. С вещами помогли. Обмен валюты сразу за стойкой.
Номер на 8 этаже с видом на канал. Кровать ребёнка была готова. В телевизоре несколько детских ру-каналов. Кровать отличная, бельё хрустит, все высыпались.
Завтрак такой, что наедаешься на день. Очень вкуснык блюда из яиц. На обед и ужин мы ходили в ресторан el sabor и в sky bar на крыше. Вкусный самаркандский плов такой большой, что в меня всё не влезает))
Какой чудесный бассейн! Там мой ребёнок впервые начал плавать сам и не хотел вылезать. Удобные шезлонги. Всё новое и красивое.
Люди - чудесные, очень вежливые, приветливые. Язык не поворачивается назвать их "персоналом". Это не просто wow сервис, это доброе и приветливое отношение к гостям отеля. Поздравили с днем рождения начиная с завтрака.
Массаж очень хороший, помог снять усталость после прогулки по Самарканду.
Для полного счастья нам не хватило только возможностей оплачивать ру-картой и мороженого в меню почему то нигде нет в Узбекистане.
A beautiful hotel. There is something to complain about , of course . Don't expect super service. But by local standards, it is not better to find in Uzbekistan
Managers speak Russian poorly and English poorly. Strange. There is no Uzbek restaurant. Breakfast is served very chaotically. The management of the hotel is frankly weak. The rooms have a lot of gadgets for managing curtains, lights, etc. As well as a "smart toilet" powered by a remote control without backlight. We spent two days cleaning the drain from the shower. It didn't work out. It all works very poorly. A small swimming pool. Very small.
Крутая гостиница! Всё, интерьер, экстерьер, сервис, персонал на очень высоком уровне. Отель совершенно новый и построен в недавно созданном туристическом комплексе. Замечательное место доя комфортного отдыха в дали от шумного центра. Чистый воздух и много места для прогулок и прочих активностей.
A luxury hotel in a stunning tourist complex. Very beautiful, gorgeous rooms and amazing service. It was in this hotel that they filmed "Survive in Samarkand" on TNT.
It's just a dream hotel. I doubted until the last moment and was looking for something in the center. As a result, I am delighted! If I ever return to Samarkand, I will stay only here!
Отель красивый, комфортный, персонал на высшем уровне. В номерах все есть , раздражал только умный дом, особенно унитаз, крышка которого открывалась по поводу и без повода. Все окна выходят на канал и старый город. Красивый вид. Но рядом ничего интересного нет. Просто отельный кластер, построенный для какого то мероприятия.
Отличное место как для туристов так и для местного населения. Персонал отличный.
Отдельная благодарность за терпеливую работу и профессионализм менеджеру по продажам Зухро и ответственному за зал совещания Шахрисабз Исо.
Кофе брэйки, кухня, обслуживание всё на высоте.
Честно говоря приятно удивлен, что такой сервис можно встретить в Самарканде.
A posh hotel.
Everything is very unobtrusive. Yes, it's expensive, but the real 5*
If you go on a business trip, then this is the best hotel in the complex.
The only drawback is that it is far from the old town.
A wonderful hotel, luxurious rooms. The only thing you can work on is the prices in the lobby on the 1st floor for alcohol. It seems to me cheaper in Dubai ;) in general, it is a great place for both leisure and business!
A new 5-star hotel. Sauna and hammam for 2-3 people. The housekeeping service is very poor. The cleaning is good, but only after calls to the reception. The food is quite varied and delicious. It feels like the staff has only been trained and does not understand what needs to be done.