On October 1-5, I stayed at the Hilton Inn Sogd hotel in Samarkand and was completely delighted! The staff is incredibly friendly and attentive to details, which immediately creates a cozy atmosphere. The hotel itself is fresh, with modern renovation, which makes your stay even more comfortable.
We were especially pleased with technological solutions such as a smart toilet, which was a pleasant surprise. Excellent conditions were also created here for families with children – the cot was perfect. The dishes are fresh and varied.
Many thanks to the hotel and the staff for the high level of service. I will definitely come back here on my next trip to Samarkand.
The rooms are beautiful,the staff is very friendly and helpful, I really liked everything,very many thanks to the girls who do the cleaning,special thanks to the chef for the delicious breakfasts, the staff are very tactful,I really liked everything,thank you for a pleasant stay. I will heartily recommend your hotel to all my friends.
Excellent business hotel, comfortable rooms with all amenities.
Polite staff. The prices are very reasonable. The breakfasts are delicious.
The number of TV channels is small
P.S. do not take a room with an adjacent interior door. There is no isolation, everything is audible, even a small rustle. If the neighbor smokes or scents, the smell will be in your room.
Stayed with my husband for 2 nights at this hotel.
I liked that the supervisors and administrators Nilufar, Nazira, Jamil are friendly to the guests at the reception and are ready to promptly resolve any issues. I am delighted with their love for their work: they are ready to listen to constructive customer opinion and influence the development of the hotel
The restaurant encountered not only delicious food (in particular, top breakfasts), but also attentive and friendly staff. I was hooked in a good way by the indifference and care of the deputy. the manager of the restaurant, Rakhimov Fringe, told me about the cashback on the Uzum card, which I did not know about.
In a room with a balcony, I checked out the gorgeous view from the window, which can be captured at sunset.
A separate thrill is a bed with the most comfortable mattress for the back, bedding of German quality. All this creates the feeling of sleeping on a cloud. Now I want to take this home for myself. By the way, additional comfort is created by slippers with soft soles — in a rich way
Surely everyone has already admired the fancy white "throne" with heating. And I'm no exception.
🧖🏻♀️ I was also pleased with the portable hair dryer with a narrow nozzle, after drying which the hair did not look like an explosion in a pasta factory (usually I have this look after drying with a stationary hair dryer in other hotels).
The hotel is quiet and cozy. Initially, he was chosen by his husband, and he is a reasonable man.
In December, we got discounts at the Wellness Center in the neighboring building, which was a pleasant bonus to the wellness process. I went to the procedures for 3 days in a row so as not to miss the opportunity to improve my health, especially in winter.
💆🏻♂️ Separately, I recommend the manual masseur Rakhimov Utkir to everyone. Go to him without looking, and without unnecessary questions, "why should I?".
💆🏻♀️ I recommend that women go to Danabayeva Charos for a medical massage.
By the way, massage therapists have medical education, which is very important!
I liked the location of the hotel:
by taxi you can quickly get to the railway station (the airport is also nearby) and the main attractions.
The Eternal City Ethnopark is within walking distance. It is very beautiful and authentic (admission is free).
In the Eternal Park, first of all, I recommend looking for souvenirs to the kind and hospitable grandfather Mahmoud (after entering the territory, go straight to the door of the building with a beautiful ceiling — I attached a photo).
We want to come to Hilton Garden Inn Samarkand again to evaluate the accommodation in a higher-level room.
P.S. The platform does not allow you to upload photos, I have a lot of them.
A great hotel for a family vacation.
It is clean, cozy and quiet here.
The breakfasts are always delicious and quite varied. Pancakes for breakfast here are the most delicious of all the local hotels!
The staff is excellent, friendly and always ready to help.
Thank you very much for your hospitality!
The location of the hotel is very excellent, the entire huge territory is guarded, the service is at a high level. The staff is very nice, the food in the hotel is very tasty. The rooms are very comfortable and beautiful. Most importantly, there is everything you need for businessmen, cleanliness and order at the highest level. The atmosphere is simply gorgeous
A great hotel, the staff is lovely, polite and helpful. The only person who upset and spoiled the impression is the bartender. We ordered 3 cognacs of 50 grams, in fact it turned out to be 25-30 grams. They did not begin to figure it out, they decided to leave it on the conscience of the bartender. But, the management should still pay attention to the work of employees, after all, you should not openly profit from the guests. The rooms themselves are gorgeous, I was most impressed by the pillows and blankets, I have been to many hotels and above the level. But it was the first time I met such a gorgeous blanket with a pillow. They are soft, light, delicate, in short, I also urgently wanted them, unfortunately I did not think to look at the manufacturer of these gorgeous things. The bathroom has everything you need, a hairdryer, gel, soap, shampoo and hair balm. Shampoo and balm I can't say which company, they are poured into reusable dispensers, but the quality is excellent, I rarely use hotel shampoos and balms, it's just great. A toilet with buttons, heating, washing, drying where necessary, in general, a funny thing.
An excellent, modern hotel located on the territory of the Silk Road complex. The Eternal City Ethnopark is within walking distance. The center of Samarkand is about 15-20 minutes away by car. There is a 24-hour currency exchange in the neighboring hotel of the complex👍🏻
A wonderful hotel!
The room is perfectly clean☺️
The staff is very friendly and courteous)
The restaurant has delicious, fresh dishes!
I would like to express my gratitude to all the employees of this hotel
A good hotel. The staff is decent. It's a bit far from the center, but the taxi is cheap. Nearby is the entertainment "Eternal City". Breakfast is normal. The restaurant is expensive, of course... In general, I recommend
We were a group, they settled us on different floors. Those who lived on the 4th floor noted barely warm water, although boiling water was coming from the tap on the floors above (I lived on the 4th floor and it was a little cold for me to take a shower)
The room is spacious, comfortable beds, pillows. It did not work to turn off the air conditioner completely, it was a little cold, although I set the temperature to +26, it still blew cool)
There were bathrobes in the room, but there were no slippers (more precisely, someone had them, someone did not, I asked the maid and the rsa brought them to me, then a colleague asked at the reception, They said they didn't have slippers.)
A big plus is the presence of an ironing board and an iron in the room.
The breakfasts are good: pastries, sausage cheeses, yoghurts in creamers, jams, yoghurts in packages, eggs, vegetables, buckwheat, rice, sausages, breakfast cereals, fruit slices, juices, coffee. The only thing if you want to order porridge is that you are unlikely to wait for it.
One evening we went to have tea at resttran and ordered 2 desserts: chocolate fondue (I'll say it right away - delicious) and another cake, the waiter accepted the order, waited long enough again, eventually brought 2 fondues (another waiter). When they said that the second dessert was different, we were informed that there was no dessert at all. These little things make up the overall impression, so 4 stars.
Regarding the service, this is basically a weak point in all resttans and cafes in Samarkand
We lived in a room on the 5th floor. A room with two rooms and two bathrooms. For some reason, there were only one pair of slippers in the room, although they had booked a room for two. The slippers were brought only after 30 minutes. I asked for an extra blanket, it was brought in 1 hour and 20 minutes. The reception does not answer calls immediately. It was cold in the room. It was written to look for how to turn on the air conditioner, since the control is hidden behind the pressure of the san node. The light sofa near the TV was stained, it was possible to remove these stains, there is a lot of good chemistry. The room smells of dust. Breakfast is very poor. If you order scrambled eggs or porridge, then you have to wait 20 minutes. They may forget your order)). The view from the window is very good on the rowing canal. It's quiet around and there's plenty of room for a walk. The hotel is a solid three.
Four stars who do not seek to take the fifth.
In fact, the hotel is excellent, but apparently they are satisfied with the four-star rating. The rooms are comfortable and clean, but there are no hygiene kits (brought on request). There is no elementary spoon for shoes, and for some reason the faucet in the sink turned out to be without an aerator. Very tasty breakfasts, which was very surprising. In general, if you do not find fault, then I advise you
Very comfortable, polite and courteous staff. Everything in the room is impeccable, consumables of good quality, spa treatments at a professional level! For children, all convenience and safety come first! The breakfasts are very tasty and varied!
Modern hotel, clean. The room has everything. Near the Eternal City, where you can walk in the evening 1 time.
On the downside, far from the city center, the restaurant and bar are open until 23h.
A lovely fresh hotel on the banks of the rowing canal and within walking distance from the eternal city. The room stock is excellent, delicious food in the bar, we have not tried the buffet. There would also be an outdoor pool - there would be no price for it )
I lived in a nearby hotel a month ago. (at that time, this hotel was not working) And so I check into this hotel At the reception, an employee recognizes me, a waiter recognizes me in the restaurant, and even remembers what exactly I ordered. To my surprise, he says that there are not many diamond honors, so he remembers. I would like to express my gratitude to all the reception staff, especially Nazira, Shahzoda and the restaurant staff, especially Aylor. The service is at an exclusive level.
Like probably all Hilton hotels, the level is very high! The breakfasts are good. The room is clean. It is located on a separate territory. I advise you!
A great network Hilton. Great view of the rowing canal from the window. There is one name from the gym- it consists of 3 simulators)))The breakfasts are very decent. There is a free bus service on Silk road+ a free shuttle service to the city center 4 times a day. The closest hotel to the singing fountains is a convenient walk from them in the evening.
The hotel exceeded all expectations. Spacious room, complete set, powerful hair dryer, modern notification system on the door, where you can indicate that cleaning is required or, conversely, a request not to disturb.
The restaurant was not appreciated, but the lobby bar is beautiful. The prices, we can say, are not hotel prices, but very acceptable. Dental kits are brought on request, very quickly. And in general, if you need anything, the staff will be ready to help.
There are connecting rooms, but I think it's worth notifying the staff that it's important for you to isolate yourself.
The staff is excellent!
The hotel has an ATM where you can change dollars, which the reception can easily help you with.
The only possible disadvantage is a small gym, but you can do all the necessary exercises in it
The hotel has very expensive plumbing (there is a smart toilet), but apparently they did not hear about sound insulation during construction. You can literally hear what people are talking about in the neighboring rooms. It's just awful. This is the first time I've seen this. I will never go to this hotel again. Yes, I also do not advise ordering a taxi through them - the price is * 3.
The staff is responsive, the breakfasts are very tasty, the room itself is spacious, but the room is not cleaned every day. Our room was cleaned only on the 5th day after the message to the reception!
The hotel is new. 4* and there are 4*. Some sockets did not work, in one room (2317) a screw was sticking out of the baseboard, in another (2318) the kettle was not working, in the third (2315) it was not possible to turn on the TV and the socket in the bathroom was not working. The curtains are narrowly assembled, it is not possible to close the curtains from wall to wall. The beds are great, the towels are good too. Breakfast is not too plentiful. Clean, beautiful, quiet. The staff is polite and friendly, the wifi is good
Not much time has passed, but the mistakes made are already visible - the doorbell falls out, the baseboard in the bathroom comes off....But there are also advantages - service, breakfasts and proximity to the Eternal City
04/28/2024 we stayed, room 2602.
1) the socket in the bathroom does not work
2) The outlet to the left of the TV does not work
3) the partition of the shower cabin in the bathtub leaks in the right corner, a large puddle forms in the bathtub
4) there is no strainer on the mixer, the water is scattered all over the tub
5) room service. Coffee was not brought after ordering for 1.5 hours and calling again. It was time to move out, and they didn't bring it.
6) A convenient feedback form was not provided. There is no book of complaints and suggestions at the reception. They offered to wait for the manager, but there is no time to wait.
On the other hand,
The previous time we stayed, the room service was super, and the room had no flaws.
A great hotel, relatively inexpensive. But there are all the amenities for a comfortable stay. The staff is very polite. I advise everyone, besides it is located a couple of steps from the eternal city)
It's a great restaurant. Special thanks for the view. I want to sit for hours. Everything is delicious. The staff is polite. There was no language barrier. I recommend
Nepplohoy, a new hotel. The breakfasts are ordinary and delicious. The reception service is too slow, everyone is confused, two different clients can be accommodated in the same room. Location- removed from the city center.
It seems beautiful, pretentious, but there are nuances: for 3 days of stay, they never cleaned and, of course, did not change the towels. With the winds we had, it blew strongly through the balcony door. Through the closed door to the next room, it was very audible what was going on there...
A gorgeous hotel. Incredibly customer-oriented staff. Especially Abdulaziz. We checked into the room early in the morning without additional charges, immediately responded to all requests. The hotel is new, the room still smells of fresh renovation. It felt like we were the first to live in this room. A great breakfast. There are not many dishes, but they are all very high quality and incredibly delicious. There is a free shuttle service from the hotel to the city to all key attractions. The bus driver suggested that it was better to buy souvenirs home.
The stated 4 stars do not match. New and clean rooms, courteous staff. That's all for the positive. The service is not ready to welcome guests.
The approach to the settlement of guests is unclear. Even in conditions of extremely low occupancy, guests are accommodated next to staff who behave quite noisily at night.
There is no air conditioning control from the room.
The restaurant is open only for breakfast.
ATMs are not working.
There are no necessary hygiene products in the room.