A normal, good-quality hotel. It is conveniently located - not far from Bayterek, opera, good restaurants, shops. The breakfasts are not very advanced, but they are quite edible and varied. The fan was not working in my room, it was stuffy (opening the window was not an option, outside, and even the smog was hanging), but there are no complaints. The staff is polite and multilingual. There is a small shop and a bar in the lobby

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Асанова Нургуль Сагынбековна

Level 3 Local Expert

A great hotel, we came to visit our capital from Karaganda with our daughters, had a great rest at your hotel. Very friendly staff, cleanliness, comfortable conditions in accordance with price and quality. The location of the hotel itself is very convenient - I poked around in Khan Shatyr, left my purchases in the room and went for a walk. The next morning I took a sauna and warmed up in the fitness room! The girls and I really liked it! We will definitely come to visit at the first opportunity, especially since the bonus on the loyalty card drops! Thank you and best wishes for success and prosperity 💞

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Игорь Елков

Level 7 Local Expert

The hotel is difficult to evaluate. On the one hand, excellent staff, good cleaning. No complaints about bed linen. I had acceptable Wi-Fi in my room. The location is also quite good, there are a lot of interesting things within walking distance. With another… It feels strange: the carpet is like in a murdered hotel without stars. The door frame in my bathroom fell out every day. Keys are periodically demagnetized. At the reception, the girl tries to prove that this is because "you kept a card in your pocket with some kind of iron." It's funny, because a bunch of people with the same problem immediately come up. It would be nice to wash the windows more often. Yes, I know, there are strong winds in Astana, dust from the steppes. But since you called yourself Hilton, you need to wash it. Breakfasts are scarce for four stars. But the chefs, in principle, are on the level, if you're lucky, you can run into pancakes with ham, it's very tasty. But such a belly feast is not every day. So - breakfasts at the 2-star level in Dubai. But our Hilton will lose miserably to the local "three-piece". It was not by chance that I mentioned Dubai. I traveled in the summer, 4 stars were cheaper in Dubai (in winter, of course, not so much - more expensive). But - 700-800 meters from the hotel there is an interesting construction Khan Shatyr, the world's most gigantic "yurt". Yes, there is no such thing even in the Emirates))) ...Returning to the Hilton. In general, if the administration carries out a cosmetic renovation, convinces the chefs to cook more, then it is a decent option for Astana.

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Анастасия С.

Level 3 Local Expert

The hotel is beautiful from the outside, the location is very cool, the very center, but the inside is old. The reception, the restaurant and the elevators look even less, but the room stock leaves much to be desired, there is an old carpet on the floor, everything is smoked, no flavors, the rooms are old, clean, but not modern: decoration, plumbing, a curtain in the bathroom - like Baba Klava from Khrushchev's apartment. Honestly, it's just like in a shower hotel, definitely not a Hilton. But the service at the reception is at the highest level, well done guys! They are friendly, responsive to requests, very nice! We left the car for storage in the parking lot at the hotel - no problem, no extra charge. The breakfasts are good, delicious, pleasant, porridge, scrambled eggs, omelets, Kazakh sweets.

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Инкогнито 4997

Level 16 Local Expert

It was November 5-7, 24th. An excellent chain hotel with an understandable level of service, attentive staff, clean, cozy, delicious and varied breakfasts. Yes, the hotel is tired in some places, but if desired, you can find disadvantages in any hotel) yes, it is conveniently located in the city center!

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crane-commerce

Level 10 Local Expert

It is located in a convenient location, the staff is polite and responsive, works as expected, the rooms are clean, well-equipped with a high-quality set of accessories, the breakfast menu is different every day. It's the best thing for a business trip. Although the hotel has been operating for a long time, it holds the standards according to the level and concept of the garden inn. Not to be confused with other categories of Hilton hotels, garden inn is the average price range of the Hilton chain and it is inappropriate to demand chic and luxury.

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Светлана Роговая

Level 4 Local Expert

Excellent hotel, convenient location, within walking distance of the sights of the center. The rooms are clean and have everything you need. Attentive administrators. The breakfasts are delicious, the menu is varied. I recommend.

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Алексей Мартынов

Level 6 Local Expert

An excellent hotel, this applies to the location, service, and attitude to the residents. The staff is ready to help and give maximum information, as well as help with any questions that arise. Delicious and varied breakfasts, a comfortable and cozy bar. There is a small gap between the temperature in the room and in the restaurant. (the rooms are hot and had to open the windows, the restaurant is cool, there is not enough heat)

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Денис Седых

Level 23 Local Expert

The other day I stayed at the Hilton Garden Inn in Astana, and I want to share my impressions. The location of the hotel is very convenient - close to the airport and the main attractions of the city. The rooms are clean and cozy, with modern renovation and all necessary amenities. The staff is friendly and ready to help in any situation. I especially want to mention the breakfast - it was very varied and delicious. Besides the standard dishes, there were many local delicacies that I had not tried before. The hotel also has a swimming pool and a fitness center, which I did not have time to visit, but I will definitely do it next time. In general, the Hilton Garden Inn left me with only positive impressions, and I can confidently recommend it for living in Astana.

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Кирилл Г

Level 9 Local Expert

Excellent hotel, excellent service, very clean, good breakfast. Due to the games, "Nomad" was filled to capacity, as a result, there was not enough local wifi for everyone in the evenings. I recommend it to everyone who is going to visit Astana. A five-minute walk from Shatyr Khan, three minutes from the Opera.

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Виталий Юдин

Level 10 Local Expert

The hotel is wonderful to stay in. Complies with Hilton standards. The staff perfectly solves all related issues. The location of the hotel is advantageous, both for hiking and by car.

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Иван Бойко

Level 8 Local Expert

Everything is fine...for a good review, the eviction was done at 15.00))) that's why I'm writing a good review)))) essentially...good location, close to all the sights. Good breakfasts, friendly staff. But please note that CHECK-IN is not 14.00 as usual...and at 15.00 .. keep in mind, it's better to specify in advance!

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Dima Tr

Level 11 Local Expert

I quite liked the hotel. The room is spacious enough, has everything you need, the bed is good, comfortable, the curtains are full Blackout. The breakfasts are good for every taste. The location is quite good. The price tag is normal.

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Евгений Игнатов

Level 17 Local Expert

The location is just perfect – the hotel is within walking distance of the main attractions of the city. The staff at the hotel is friendly. The room was clean and cozy. The three of us were comfortably accommodated. We are a family and my son is 14 years old. We settled in quickly too. Breakfast was not taken. We recommend this hotel to anyone who is planning a trip to Astana!

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Vitaly Prachev

Level 24 Local Expert

Very nice hotel! Three elevators. 8 floors. Large rooms. They clean it well. Good and high-quality breakfasts - delicious and fresh dishes, excellent service. Breakfast starts at 7 a.m. Bar from 11. The kitchen is in the bar until 22 o'clock. The cooking is good. A little expensive. Near the hotel within walking distance: shopping malls, theater, cafes, restaurants. High-rise buildings, embassies of Ukraine and Estonia can be seen from the windows looking at the roadway.

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Maxi

Level 13 Local Expert

The location is very convenient for me, I worked nearby, the room is clean, the staff is friendly, the cleaning is on top, but the rooms are tired, the gym is stuffy every time I have to call the reception to turn on ventilation, the breakfasts in the restaurant are excellent, but in the evening everything depends on the shift, I ordered a warm salad, and brought Greek, then the sauce in the salad swelled so much that the salad sank, some glove compartment is present, therefore 4 stars

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Demlin

Level 6 Local Expert

A very nice hotel. Friendly staff, reasonable prices, excellent breakfasts! Plus a convenient location in the city. I recommend it for family and business trips.

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краснов конст

Level 3 Local Expert

We were here in May 2022, we really liked it. Clean, the staff is friendly. The breakfasts are very tasty and with a large selection (we ordered a buffet). I didn't have a chance to try the dinner, it's probably good too. There is a free gym. The hotel is located within walking distance from the magnificent opera and Ballet Theater, ticket prices there are very affordable. You can walk along the boulevard, the chic center of the new capital of Kazakhstan. There is also a large modern shopping center Khan Shatar within walking distance.

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Наталья Деречина

Level 6 Local Expert

Very helpful, friendly staff. The rooms are clean. Delicious, varied dishes on the restaurant menu, breakfast for every taste. I recommend it!

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Алексей Д.

Level 20 Local Expert

I liked everything. It is located in a very good location. Very close, within walking distance, Khanshatyr, where there is a shopping center and a pool recreation area. The hotel has a very friendly staff, all issues were resolved quickly. The breakfasts have a wide selection and quality food. The rooms are clean, and even the bathroom floors were heated. I'll stop there again when I go.

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Галя Морган

Level 5 Local Expert

A great hotel , the attitude at the reception is top 🔥 the administrator Darin is an amazing specialist, and very very attentive and involved in any problem.

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Эдуард Султанов

Level 11 Local Expert

Excellent hotel, everything is on the level as it should be in chain hotels. Nice guest area. The only thing for breakfast was that the choice seemed a little small.

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Igor Kopitsa

Level 8 Local Expert

I was at this hotel in April 2024. A good hotel, a convenient location, a shopping center. Everything in the room is standard: clean, slippers, a wonderful buffet for breakfast and lunch. There is also a convenient lobby where you can wait for a taxi, meet with partners or hold a seminar/presentation.

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Рустам Иманалин

Level 7 Local Expert

Nice rooms and great location. We rented a hotel for a corporate event. However, the food disappointed us. A buffet was ordered for lunch at the rate of 10,000 tenge per person. As a result, 15 fewer people came to lunch, but there was still not enough food, although everyone had only one plate. I am ready to stay in this hotel, but we will hold corporate events in another place in the future. The reception staff is excellent, but the staff at the restaurant was extremely rude and unprofessional.

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Евгений

Level 10 Local Expert

Ideal for a business trip - good beds, comfortable bathrobe and slippers. If necessary, there is a printer for printing at the bottom. The very center of the city.

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Yerlan Abdykayev

Level 9 Local Expert

I really liked the hotel: breakfast, pastel, service. I would like to note that there is a guest laundry, when you live for a long time you can wash yourself, just buy the powder yourself.

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Юлия Селиванова

Level 20 Local Expert

The staff is very friendly, the rooms are clean, the mattresses and pillows are comfortable. Breakfast is without any special frills, but everything is delicious and of high quality 👍 An additional plus was the gorgeous view from the window of the modern city 🔥

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Алибек С.

Level 5 Local Expert

A nice, cozy hotel. Friendly staff, rooms are clean, comfortable, the service is excellent, I liked the breakfast, it is conveniently located to get in any direction, the hotel is clean. It's all good. Thanks!

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Марина

Level 7 Local Expert

A great place, the room is clean, there is everything for a comfortable stay. The location is a big plus of this hotel!

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Алексей Сарапульцев

Level 5 Local Expert

Convenient location, quiet. Mega Silk way is a 10-minute walk away. The service is on the level. A good restaurant in the hotel itself and breakfast

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Екатерина Митюкова

Level 10 Local Expert

Excellent hotel and staff, clean and beautiful, but why breakfast at a room cost of almost $ 300 is not included and is paid separately

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Abdymanap Issabayev

Level 3 Local Expert

The convenient location of the hotel, friendly staff, clean rooms. The hotel is suitable for business travelers.

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Светлана Соротник

Level 4 Local Expert

Great place! Pleasant staff, high-quality service! Cozy and comfortable rooms!

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Василий Андросов

Level 11 Local Expert

Great hotel, delicious breakfasts. Within walking distance of the main attractions of the city. The rooms are clean and cozy, for the first time in a long time I slept here. Thanks to the administration for such service, and, of course, to all the soldiers of the front line, everyone is very polite and smiling.

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Иван Виноградов

Level 12 Local Expert

Everyone likes the hotel, excellent breakfast, comfortable, clean modern rooms. Good sound insulation, but the price tag is sometimes unreasonably high. If you have money, then this place is perfect for relaxing.

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Людмила

Level 8 Local Expert

I stayed at this hotel twice in December 2023. I really liked the hotel. A comfortable stay, the rooms are wonderful. Very clean. The breakfasts are varied, there is something new every day. Cozy) the staff is extremely polite. Quiet and peaceful. I recommend

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Гульнара Т.

Level 6 Local Expert

A wonderful hotel. The staff is very polite. The rooms are cozy. The breakfasts are delicious. I really liked the restaurant with wonderful cuisine - Tom Yam and pasta with seafood

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Сергей Ширшов

Level 9 Local Expert

Nice hotel in the city center. There is a Khan tent and several decent restaurants nearby. Good breakfasts. And they are constantly being worked with, standard comfortable rooms with lots of Russian channels on TV. There is a gym and a sauna. In the evening, you can eat at the restaurant in the lobby. The price there is average, well, maybe a little more expensive than in a regular cafe, or a restaurant in a hotel. I live often, so I can appreciate it. There are small joints, there is no "pigtail" for triceps in the hall, there is no bench for the press, for some reason a bathrobe is given only on request, there is no coffee machine in the room. Although there are similar hotels. But this is for the Neogene period of development. You can live without it;)

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Евгений К.

Level 7 Local Expert

A wonderful hotel that meets the price / quality criteria. The rooms are clean, polite and attentive staff, The only disadvantage I faced was ventilation - the air conditioner in the room worked poorly. You can't open the window, you can hear the constant noise from construction or repairs 200 meters from the hotel. But the construction will end sometime.

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zelenkin andrey

Level 10 Local Expert

A wonderful hotel. The rooms are spacious. The service is at a high level. Delicious cuisine. I recommend.

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Alya Dovidaytis

Level 5 Local Expert

Spacious rooms with shower and bathtub. There is also a kitchenette with a microwave and a sink. The room service is excellent

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Сергей Суслов

Level 8 Local Expert

We chose network waste, because the service requirements are the same, regardless of the location. And they were not mistaken. The disadvantages include the lack of an exchange point nearby, since our cards are not accepted. And I liked everything at the hotel.

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александр в

Level 7 Local Expert

Hotel 4 Advantages: location, service, sauna, gym, opera house nearby Minus: in the evening, the noise from passing cars is not critical, but it is unacceptable for the hotel level.

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Sergey Ivannikov

Level 6 Local Expert

Not a bad hotel, the location is just in the very center. Khan Shatyr is nearby, excellent restaurants (I recommend the Village), all the iconic sights of Astana are within walking distance. Hotel service for 4+, breakfast for a solid 5, the staff is friendly and friendly.

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Аскар Жагипаров

Level 4 Local Expert

Everything is very great! The staff at the reception and the cleaning staff are well done, friendly, polite. The rooms are cleaned daily, always cleaned and clean. There is no ventilation in the bathroom, after taking a shower, humidity in the shower.

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Ульяна Игнатьева

Level 9 Local Expert

The rooms are not the freshest, but this location is as convenient as possible for me - this is a priority. I can note that the lobby bar is always delicious and pleasant, and the hotel staff is always responsive and ready to help with any request.

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