Hilton Garden Inn Astana
542 reviews
September 29
Nice hotel: clean, good food and service, good location. Just ok for business trip for several days.
October 1
Great hotel location wise. Good breakfast. I always stay here for work.
May 31, 2023
Nice place and nice staff. Visited this place several times. Each time everything was just great.
1
August 4
It is located in a convenient location, the staff is polite and responsive, works as expected, the rooms are clean, well-equipped with a high-quality set of accessories, the breakfast menu is different every day. It's the best thing for a business trip.
Although the hotel has been operating for a long time, it holds the standards according to the level and concept of the garden inn.
Not to be confused with other categories of Hilton hotels, garden inn is the average price range of the Hilton chain and it is inappropriate to demand chic and luxury.
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August 18
A great hotel, we came to visit our capital from Karaganda with our daughters, had a great rest at your hotel. Very friendly staff, cleanliness, comfortable conditions in accordance with price and quality. The location of the hotel itself is very convenient - I poked around in Khan Shatyr, left my purchases in the room and went for a walk. The next morning I took a sauna and warmed up in the fitness room! The girls and I really liked it! We will definitely come to visit at the first opportunity, especially since the bonus on the loyalty card drops! Thank you and best wishes for success and prosperity 💞
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1
June 18
The location is just perfect – the hotel is within walking distance of the main attractions of the city.
The staff at the hotel is friendly. The room was clean and cozy. The three of us were comfortably accommodated. We are a family and my son is 14 years old.
We settled in quickly too. Breakfast was not taken.
We recommend this hotel to anyone who is planning a trip to Astana!
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June 15
The location is very convenient for me, I worked nearby, the room is clean, the staff is friendly, the cleaning is on top, but the rooms are tired, the gym is stuffy every time I have to call the reception to turn on ventilation, the breakfasts in the restaurant are excellent, but in the evening everything depends on the shift, I ordered a warm salad, and brought Greek, then the sauce in the salad swelled so much that the salad sank, some glove compartment is present, therefore 4 stars
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October 12
The hotel is difficult to evaluate. On the one hand, excellent staff, good cleaning. No complaints about bed linen. I had acceptable Wi-Fi in my room. The location is also quite good, there are a lot of interesting things within walking distance.
With another… It feels strange: the carpet is like in a murdered hotel without stars. The door frame in my bathroom fell out every day. Keys are periodically demagnetized. At the reception, the girl tries to prove that this is because "you kept a card in your pocket with some kind of iron." It's funny, because a bunch of people with the same problem immediately come up.
It would be nice to wash the windows more often. Yes, I know, there are strong winds in Astana, dust from the steppes. But since you called yourself Hilton, you need to wash it.
Breakfasts are scarce for four stars. But the chefs, in principle, are on the level, if you're lucky, you can run into pancakes with ham, it's very tasty. But such a belly feast is not every day. So - breakfasts at the 2-star level in Dubai. But our Hilton will lose miserably to the local "three-piece".
It was not by chance that I mentioned Dubai. I traveled in the summer, 4 stars were cheaper in Dubai (in winter, of course, not so much - more expensive). But - 700-800 meters from the hotel there is an interesting construction Khan Shatyr, the world's most gigantic "yurt". Yes, there is no such thing even in the Emirates)))
...Returning to the Hilton. In general, if the administration carries out a cosmetic renovation, convinces the chefs to cook more, then it is a decent option for Astana.
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September 6
The hotel is beautiful from the outside, the location is very cool, the very center, but the inside is old. The reception, the restaurant and the elevators look even less, but the room stock leaves much to be desired, there is an old carpet on the floor, everything is smoked, no flavors, the rooms are old, clean, but not modern: decoration, plumbing, a curtain in the bathroom - like Baba Klava from Khrushchev's apartment. Honestly, it's just like in a shower hotel, definitely not a Hilton. But the service at the reception is at the highest level, well done guys! They are friendly, responsive to requests, very nice! We left the car for storage in the parking lot at the hotel - no problem, no extra charge. The breakfasts are good, delicious, pleasant, porridge, scrambled eggs, omelets, Kazakh sweets.
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December 17, 2023
The other day I stayed at the Hilton Garden Inn in Astana, and I want to share my impressions.
The location of the hotel is very convenient - close to the airport and the main attractions of the city. The rooms are clean and cozy, with modern renovation and all necessary amenities. The staff is friendly and ready to help in any situation.
I especially want to mention the breakfast - it was very varied and delicious. Besides the standard dishes, there were many local delicacies that I had not tried before.
The hotel also has a swimming pool and a fitness center, which I did not have time to visit, but I will definitely do it next time.
In general, the Hilton Garden Inn left me with only positive impressions, and I can confidently recommend it for living in Astana.
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3
March 29
Very nice hotel!
Three elevators. 8 floors.
Large rooms. They clean it well.
Good and high-quality breakfasts - delicious and fresh dishes, excellent service. Breakfast starts at 7 a.m.
Bar from 11. The kitchen is in the bar until 22 o'clock. The cooking is good. A little expensive.
Near the hotel within walking distance: shopping malls, theater, cafes, restaurants.
High-rise buildings, embassies of Ukraine and Estonia can be seen from the windows looking at the roadway.
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June 26
Nice rooms and great location. We rented a hotel for a corporate event. However, the food disappointed us. A buffet was ordered for lunch at the rate of 10,000 tenge per person. As a result, 15 fewer people came to lunch, but there was still not enough food, although everyone had only one plate. I am ready to stay in this hotel, but we will hold corporate events in another place in the future.
The reception staff is excellent, but the staff at the restaurant was extremely rude and unprofessional.
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1
September 6
Excellent hotel, excellent service, very clean, good breakfast. Due to the games, "Nomad" was filled to capacity, as a result, there was not enough local wifi for everyone in the evenings. I recommend it to everyone who is going to visit Astana. A five-minute walk from Shatyr Khan, three minutes from the Opera.
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October 19
Everything is fine...for a good review, the eviction was done at 15.00))) that's why I'm writing a good review)))) essentially...good location, close to all the sights. Good breakfasts, friendly staff. But please note that CHECK-IN is not 14.00 as usual...and at 15.00 .. keep in mind, it's better to specify in advance!
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February 27
We were here in May 2022, we really liked it. Clean, the staff is friendly. The breakfasts are very tasty and with a large selection (we ordered a buffet). I didn't have a chance to try the dinner, it's probably good too.
There is a free gym.
The hotel is located within walking distance from the magnificent opera and Ballet Theater, ticket prices there are very affordable. You can walk along the boulevard, the chic center of the new capital of Kazakhstan. There is also a large modern shopping center Khan Shatar within walking distance.
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3
October 2
I quite liked the hotel. The room is spacious enough, has everything you need, the bed is good, comfortable, the curtains are full Blackout.
The breakfasts are good for every taste.
The location is quite good.
The price tag is normal.
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November 20, 2023
I liked everything. It is located in a very good location. Very close, within walking distance, Khanshatyr, where there is a shopping center and a pool recreation area.
The hotel has a very friendly staff, all issues were resolved quickly. The breakfasts have a wide selection and quality food. The rooms are clean, and even the bathroom floors were heated. I'll stop there again when I go.
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May 5
Everyone likes the hotel, excellent breakfast, comfortable, clean modern rooms. Good sound insulation, but the price tag is sometimes unreasonably high. If you have money, then this place is perfect for relaxing.
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3
October 24
A very nice hotel. Friendly staff, reasonable prices, excellent breakfasts! Plus a convenient location in the city. I recommend it for family and business trips.
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April 30
I was at this hotel in April 2024. A good hotel, a convenient location, a shopping center. Everything in the room is standard: clean, slippers, a wonderful buffet for breakfast and lunch. There is also a convenient lobby where you can wait for a taxi, meet with partners or hold a seminar/presentation.
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1
June 23
A wonderful hotel. The staff is very polite. The rooms are cozy. The breakfasts are delicious. I really liked the restaurant with wonderful cuisine - Tom Yam and pasta with seafood
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1
April 11
A nice, cozy hotel. Friendly staff, rooms are clean, comfortable, the service is excellent, I liked the breakfast, it is conveniently located to get in any direction, the hotel is clean. It's all good. Thanks!
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April 2
The staff is very friendly, the rooms are clean, the mattresses and pillows are comfortable. Breakfast is without any special frills, but everything is delicious and of high quality 👍
An additional plus was the gorgeous view from the window of the modern city 🔥
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May 21
For the first time in Astana, we chose a chain hotel so as not to make a mistake, and we did not lose. It's all good. The staff speaks Russian, they will tell you, they will tell you. Mir RF cards do not work, so you need availability or prepayment when ordering. The hotel is good!👍
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September 16
Very cool. And kind and helpful staff. Thank you so much for your hospitality. I liked it very much. And the design is good. Everything is great. 👍
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May 16
A beautiful and modern hotel. Cozy, comfortable rooms, delicious breakfasts. The staff is polite and attentive.
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November 14, 2023
Great hotel, delicious breakfasts. Within walking distance of the main attractions of the city. The rooms are clean and cozy, for the first time in a long time I slept here. Thanks to the administration for such service, and, of course, to all the soldiers of the front line, everyone is very polite and smiling.
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March 26
I stayed at this hotel twice in December 2023. I really liked the hotel. A comfortable stay, the rooms are wonderful. Very clean. The breakfasts are varied, there is something new every day. Cozy) the staff is extremely polite. Quiet and peaceful. I recommend
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April 20
A wonderful hotel that meets the price / quality criteria. The rooms are clean, polite and attentive staff, The only disadvantage I faced was ventilation - the air conditioner in the room worked poorly. You can't open the window, you can hear the constant noise from construction or repairs 200 meters from the hotel. But the construction will end sometime.
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October 12
Convenient location, quiet. Mega Silk way is a 10-minute walk away. The service is on the level. A good restaurant in the hotel itself and breakfast
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September 16
A great place, the room is clean, there is everything for a comfortable stay. The location is a big plus of this hotel!
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March 14, 2023
Хороший отель в центре города. Рядом Хан-шатер и несколько приличных ресторанов. Хорошие завтраки. И с ними постоянно работают, стандартно удобные номера со множеством русских каналов по телевизору. Есть спорт зал и сауна. Вечером можно поесть в ресторане в лобби. Цена там средняя, ну может чуть дороже чем в обычном кафе, так и ресторан в отеле. Живу часто, так что могу оценить. Есть мелкие косяки, в зале нет «косички» для трицепса, нет лавки для пресса, почему-то халат дают только по запросу, нет кофе машины в номере. Хотя в аналогичных отелях есть. Но это для дал неогеновый развития. Жить без этого можно;)
June 7
A great hotel, the staff is friendly and friendly, everything is clear and coordinated, you begin to appreciate when you see the attitude in other hotels
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July 20
Great service and 5-star staff. Everything is at a high level. The rooms are cozy, you relax in them like in paradise. This is a great hotel.
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June 23
Great hotel! The staff is on the level. We checked in 5 minutes, all documents (invoice) were prepared on time. The rooms are clean. In short, everything is on the level! Breakfast 4+
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1
June 1
For the first time we stayed there, according to reviews, we expected worse, but quite a normal hotel, excellent location, excellent service, breakfasts are quite acceptable.
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November 8, 2023
Everything is very great! The staff at the reception and the cleaning staff are well done, friendly, polite. The rooms are cleaned daily, always cleaned and clean.
There is no ventilation in the bathroom, after taking a shower, humidity in the shower.
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3
September 16, 2023
Неплохой отель, расположение просто в самом центре. Рядом Хан-Шатыр, отличные рестораны (рекомендую Кишлак), в пешей доступности все знаковые достопримечательности Астаны. Обслуживание в отеле на 4+, завтраки на твердую 5, персонал приветливый и дружелюбный.
3
August 15
Excellent hotel and staff, clean and beautiful, but why breakfast at a room cost of almost $ 300 is not included and is paid separately
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September 17
The convenient location of the hotel, friendly staff, clean rooms. The hotel is suitable for business travelers.
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February 27
The rooms are not the freshest, but this location is as convenient as possible for me - this is a priority. I can note that the lobby bar is always delicious and pleasant, and the hotel staff is always responsive and ready to help with any request.
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3
October 29
Great place! Pleasant staff, high-quality service! Cozy and comfortable rooms!
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November 28, 2023
Convenient location, quiet in the room, all amenities are available.
Delicious and varied breakfasts, there is a gym and a sauna.
The staff is friendly, polite.
I recommend you to visit
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1
July 24, 2023
Неплохой отель в центре. Номера комфортные, завтрак очень хороший, ресторан вечером - очень долгое обслуживание, быстрее в номер заказать. Ресепшн очень приветливые и отзывчивые. Фитнес - зат неплохой. Бассейна нет. Парковка во дворе охраняется
1
August 3
A luxury hotel with a good location in the center near Khan Shatyr. Polite service, cleanliness and order. The rooms have everything you need. Breakfast is a buffet. Definitely, 5 stars!
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October 12
Spacious rooms with shower and bathtub. There is also a kitchenette with a microwave and a sink. The room service is excellent
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October 2
A wonderful hotel. The rooms are spacious. The service is at a high level. Delicious cuisine. I recommend.
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March 29
The room was given without a window, as it turned out at 3 a.m., when it became stuffy... But in the morning it was replaced with a more comfortable one without any problems. everything is very ergonomic, it seemed a little cramped to me.
The main feature is a cafe downstairs with national pastries, and to the left of the entrance from the end (if facing the entrance) there is a national restaurant. A must-visit!!!
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August 12, 2023
Отличный сервис, номер был готов к населению, хорошо работает вентиляция, чисто, уютно. Завтрак шведский стол отличный. Центр рядом, магазины, местные достопримечательности. Цирк, Ailand в пешей доступности
3
June 23, 2023
Все аккуратно, чисто, довольно таки приличная кухня, вежливый обученный персонал, современный отель, достойный столице республики, удивила слегка только ванна установленная в номере, обычно душ, но не критично