Hilton Batumi
Directions
Shota Rustaveli State University
293 m
68 reviews
January 25
I liked the location of the hotel, the view from the window to the sea and the lake. There is a dolphinarium behind the lake, we saw dolphins performing right out of the window. They speak Russian at the reception, and so does the restaurant. The entire staff speaks English. Good beds, down pillows and blankets: this is a huge plus. I really liked the cosmetics, the large bottles (bolted to the walls). The cleaning is average, not perfect. There was trash and someone else's black hair. Breakfast is a bit poor, there is no meat, there are no good desserts, there is no delicious fresh bread. The pool is small. You can walk to the old town or take a Yandex taxi: cheap from 100 rubles.
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February 11
There is only a signboard from Hilton in this hotel. If you value the comfort and service of 5* hotels, then this is definitely not the place for you. Despite the fact that the rooms are tired, the handle in the bathroom is broken, the floor lamp does not work, of course you can close your eyes. But the boorish attitude of the staff is something for the Hilton hotel. They don't speak Russian at the reception))) but this is also not important at all, just a fact.
When choosing a hotel, the main condition was the availability of parking. Upon arrival, they say that there are no parking spaces, leave them on the street or go to a paid one. After a few conversations, the hotel staff says: okay, politics, that's it, but you're people too. And it opens a parking lot with 50% free spaces!
At the check-out, the girl at the reception 2 times!!!! the contractor incorrectly writes out a parking ticket and the barrier does not open, so they have to drive backwards in a circle back and forth. And the icing on the cake: the result is a scratched car.
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October 21, 2023
The hotel is gorgeous. Staff, service, check-in, everything is fine. You can put the car in an underground parking lot. The room was clean, according to the standards of the Double tree hotel chain. In the evening, you can have dinner in the restaurant on the top floor, and have breakfast in the morning. The food is delicious.
Of the cons. We booked a room on the official Hilton website. The cost was $ 140, usually the price including breakfast. Upon check-in, an employee at the reception offered to pay extra for breakfast, as it turned out that it was not included in the price on the website.
In general, we were satisfied with our stay.
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