Hertz Armenia
62 reviews
August 24, 2024
Friends who have been regular Hertz customers for a long time recommended me to rent a car here, and I did not regret my choice at all. Interaction with Gevorg was incredibly fast and enjoyable. The car booking process was instant, and the communication was at the highest level — very polite and attentive.
The reception and delivery of the car went smoothly and without any problems. The car was in good condition and very comfortable.
I would like to note separately that Gevorg is a very pleasant person and an interesting interlocutor with whom you can talk about any topic. He is always ready to help and answer any questions. I was very satisfied with the service and will definitely contact you here again. Thank you, Gevorg, for the wonderful rental experience!
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1
September 23, 2024
We rented a car for a day, we really liked the fleet and the price/quality ratio. The staff are very pleasant to communicate with, they helped us pick up a car for our needs even at the end of the working day, when the salon was already closing. I think we will contact you again when such a need arises)
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April 5, 2024
Excellent service and customer service!
There is a steep tariff so as not to leave a deposit, it's expensive, but for 1-2 days rental it's the best.
Initially, I used the services of another company (green, there is an office next to them at the airport), Booked 3 days in advance, wrote a flight, and eventually arrived and no one was there. And the guys from Hertz were. They extended my lease without any problems, and paid for it after completion. An excellent manager, Eduard was always in touch, even when he called late. In general, now I rent only from them) thanks again for the excellent service.
And yes, I was missing 1000 drams, I offered to pay in rubles, and Eduard just fraternally said that everything was OK and nothing was needed. In a word, the guys are working hard!!!
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1
June 26, 2024
Good rental, everything is fast and clear. Just keep in mind that in addition to the rental cost, you need to have cash with you (if you only have Russian cards) for insurance at the rate of 10k drams per day for the cheapest car or leave a deposit of 200k. You can also pay for the opportunity to park in the city, they charge 6k drams per week.
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April 20, 2024
My husband and I rented a car here for a day, a Volkswagen Polo, everything was fine, we were happy with everything. The car is clean and fresh, the staff is very friendly. We recommend using Hertz services in Yerevan!
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1
August 17, 2024
Excellent rental. It's not the first time I've taken a car - everything is without problems and pitfalls. If you want to take a car, and this is mandatory in Armenia, come here.
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February 20, 2024
We took a Renault Kaptur car with the bride to Hertz for a trip towards Dilijan and Lake Sevan. This was our first car rental abroad, and we were very pleasantly impressed by the company. You can pay with a MIR card (Sberbank), paid for car rental + full insurance, so as not to make a deposit. They took it with a full tank, returned it with a full tank. The staff turned out to be very customer-oriented, explained everything politely and answered a lot of questions. In general: my recommendation.
The only thing to understand is that we took in February 2024 (off-season), prices are lower, there are more cars. It will be more expensive in the season and there may be fewer cars to choose from.
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July 12, 2024
The helpful and kind staff is ready to help at any time. The car was in very good condition, delivered quickly and clean.
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1
July 23, 2024
It's a wonderful place. We rented a beautiful car. Very helpful and friendly staff. A user-friendly website. Recommend
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November 29, 2023
In the field of my activity, I use rental cars often, throughout the CIS and Hertz was directly impressed.
About the advantages:
- fast car delivery/delivery process
- there is no mileage limit
- fresh and well-maintained cars
- paid parking
- a large number of additional services (child safety seat, Internet, additional insurance, etc.)
- friendly staff
I didn't find any disadvantages.
I rented a Suzuki Swift, quite a comfortable car for 2-3 people, small, nimble and rolls well. I was pleased with the consumption of 4.5 liters / 100 km, which is relevant at local fuel prices.
I am sure that I will use the services more than once)
In general, I definitely recommend it!
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May 21, 2024
A very cool company
We took a car for 20 drivers
There were no problems with the delivery, everything was accepted easily and without unnecessary words
The car is cool, we had some minor problems with the 1st part on the road, but they explained to us on the phone what needs to be done
Thank you very much!
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June 3, 2024
I highly recommend it! we rented a car here 2 times, both had no problems, the car was there (although we called in the evening to book for the morning)
the people are good, everything was explained, everything was shown
at an excellent price, in other places some terrible prices + I did not like the attitude
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March 2, 2023
I rented a car in Armenia from Hertz. I liked everything and the raspberries and the staff. Write a good review for me
Of course, I'm happy to help! Here is an example of a good review for you:
"I rented a car from Hertz in Armenia and I want to share my positive experience. Firstly, I was pleasantly surprised by the quality of the service. The staff were very friendly and professional, they answered all my questions and helped me choose the right car for my needs.
Secondly, the car I rented was in excellent condition and spotlessly clean. I received it on time and without any delay, and it was completely ready for use. I also appreciated the convenience and comfort during the trip - the car was very comfortable and perfectly suited for long trips.
Overall, I was very pleased with my experience working with Hertz in Armenia. I recommend it to anyone who is looking for a reliable and professional car rental company. Thank you so much for the excellent service and for helping me make my vacation in Armenia unforgettable!"
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September 7, 2023
I was in Yerevan for the first time and booked a car in advance (July 28, reservation, August 18, picked up). When I came to pick up the car on August 18, it turned out that there was no car (and a similar class), and in general they were not waiting for me and my reservation was not there.
I showed the screen with the reservation number on the phone, they couldn't find it. They asked me to find a notification in the mail with this armor (not immediately, but I found it).
As a result, I had to take what was available, so instead of a Toyota Corolla, I got a Renault Kaptur. Of course, I had to pay the price difference out of my own pocket.
The only time I booked here and immediately had such problems. I can't imagine what else I had to do to avoid them, I didn't even have the opportunity to control them.
For employees, you can view my booking K5672343237, on August 16 I received a notification that they are looking forward to when I pick up my car.
Despite this situation, the staff were polite enough, but the problem was solved at my expense. The Renault Kaptur car itself turned out to be quite weak for the mountainous area of Yerevan and the surrounding area (apparently that's why it remained available).
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1
September 5, 2024
An extremely unpleasant impression of the process of getting a car. They are very persistently trying to sell the no deposit option for an additional 10,000 drams for every day. When I refused, some kindergarten threats were used - I quote the employee verbatim: "for any scratch we will write off the deposit in full" (this is $500). Then there was a circus with an inspection of the car. The employee walked around the car with a quick step, shoved a paper at me and said, verbatim quote: "I'll go to the office, and you first sign the act, then you can inspect the car." Naturally, at the same time, he "did not notice" several defects in the body. I had to literally force him to mark every damage, and he waved everything away with the words: "Oh, it's nothing, don't pay attention." It seems to be a large international company and there should be some standards of service, but in fact it feels like you are taking a car from some guys in the garage who are trying to breed you and throw you.
The car was two years old, but unkempt. Already during the rental, it was discovered that the radio was not working, and an error was flashing on the panel all the time, which caused the cruise control to not work. That is, they were even too lazy to drive the car to the service and reset the error. And all this despite the fact that in August rental prices were twice as expensive as in rental offices in Europe.
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2
April 15, 2023
Great service. It is always a pleasure to contact this company. The cars are clean, fresh, and the conditions are always loyal. The relationship is as transparent and positive as possible. We have applied and will apply only here.
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1
April 19, 2024
We took a car for 1 day. The cars are in good condition, the staff is polite, they go to a meeting, everything is explained and shown. We were satisfied.
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1
August 18, 2023
The company was advised by a friend. We rented a car for a day, I was pleased that there is an option of full insurance and they cost adequate money, it is better to take it with her and worry that someone will pick you up on the road or parking lot. The car is normal, we took one of the budget ones. You can leave a deposit in rubles, which is also one of the advantages.
The staff is excellent, they will tell you everything, they are always in touch.
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1
May 6, 2023
We rented a car for 3 days for trips outside the city. Everything was fine, the car was new, no problem. The prices are adequate, the service is very good, the staff is friendly
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May 8, 2024
They gave me a car, but it was dirty and the windshield was also broken. and the prices are different in different places - it is cheaper in global hertz than in local to take them on the spot - about 3 times more expensive
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1
August 15, 2023
I didn't like that they don't support granting privileges based on the existing status in the Hertz loyalty program (providing discounts and free upgrades) - then why do we need this global program at all? 😡 Due to high demand (in August) we were ready to offer only one car for 50,000 drams, in fact, for half a day. To be honest, it is even more profitable to take a taxi in Yerevan than at such a price from such a distributor.
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1
March 23, 2023
Several times we took cars from this company in Europe, so when the Localcars booking service offered a car at an affordable price from Hertz, we took it without hesitation. The service at the rental office is on the level-they quickly processed all the documents, helped with the deposit on the Russian card, gave advice on gas stations and roads. According to the car-Volkswagen polo 2019, in normal condition, clean interior, a little "tired" suspension, but overall good, we drove almost the whole of Armenia in five days-did not disappoint.
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September 8, 2023
I liked everything. Booked online, booked mechanics by mistake.
They found out on the spot. They easily changed the machine. I got a new Suzuki. We drove through the country in a week. We are satisfied with the car and the service. Thanks to every specialist. Everyone was attentive, prompted, and told the nuances.
I recommend it!
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March 8, 2023
We were looking for a car for a day to go to the mountains. Hertz was advised in our hotel. We called and booked a Volkswagen Polo. It was amazing that the prices of an international company turned out to be more interesting than those of local colleagues.. (for some reason I thought the opposite). We arrived, everything was quickly arranged and on the way. The return of the car was delayed a little bit due to snowfall in the mountains.. But we were kindly forgiven for this lack of punctuality. The staff is very attentive and friendly. I definitely recommend it!
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July 16, 2024
Broken car junk from the USA. Expensive insurance that you can't refuse. There are no cars available on the site, replacement is not equivalent.
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1
April 6, 2023
From March 20 to April 5, we rented a Kia Forte, the car was in excellent condition, the equipment of the car is good
An employee met us at the airport, inspected the car, everything was fine
We rented a car in Yerevan
There are no complaints about the company's employees, they are pleasant, courteous guys
The service is at a high level
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April 6, 2023
We were passing by, looking for another rental service, decided to go in. There was a polo sedan, clean, well-groomed, new! The price is 2 times lower than in the central Uditsa! The deposit is returned immediately, take out the map of the world, I highly recommend it
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July 3, 2023
We rented a Suzuki car for three days, we are very happy with how everything was quickly arranged, there were no problems during the trip and everything went clearly and quickly upon delivery! I highly recommend this place) Thank you very much, I will advise you to my friends!
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May 30, 2023
I took a car for a day, on a budget I took an inexpensive Suzuki, a robot. The price was more than satisfied, 18t drams, for 23 years.
The car is new, it's nice to drive. The deposit was returned extremely quickly, in general, I recommend it.
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May 9, 2023
Excellent service. I took Suzuki Vitara for three days. They give it out quickly, the car is in excellent condition. You can also pay rent and deposit using the Mir card. It is especially pleasant that the price includes parking on the streets of Yerevan.
I recommend it!
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April 3, 2023
I rented a jeep! Everything is fast and simple.
No problem! The car is in excellent condition. Good service. We will continue to use it and recommend it to others!!!
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April 26, 2023
Excellent service. Thanks to the staff: we replaced the car with a higher class. Everything is fast and efficient. I advise everyone.
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April 7, 2023
We took a clean, fresh Kia Sportage for 2 days, drove 450 km, visited everything we wanted.
The car is perfect, fresh wheels, no technical problems.
Not a trip, but a pleasure!
Thanks!
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September 2, 2023
They gave out a car with faulty optics. I drove very uncomfortable on mountain roads at night. I reported a problem with the auto task - no compensation or apologies.
I will not address them anymore.
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November 15, 2023
Car rental is quick and easy. No pitfalls get, the cars are in excellent condition.
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1
February 24, 2023
I never thought that renting a car would be so easy. Fill out the form, pay and take the car in 10 minutes. And take it back for 2! And this company has the most attractive prices. The staff is just great too. Everyone is friendly, and there is no imposition of services! 10 out of 10!
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1
September 10, 2023
They paid twice as much. We booked Suzuki swift for a day on Saturday. To the original price on the site, 8000 was paid for insurance (or a deposit of 200,000 drams instead of 50,000), 5000 drams for washing and 5000 drams for renting, because the rental does not work, but of course it works — a lot of people rent and receive cars. When booking on the website, they warn only about 5,000 drams for delivery on a "day off".
I will also write that we handed over the car at 10.05 and a person was already waiting for it, that is, if it had been broken or in terrible condition, then he would not have been able to rent a car.
Pros: the cars are new, the rental process is quite fast
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June 4, 2023
Everything is fine! Very responsive guys! They meet us halfway in any situation :) Thanks!
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1
October 23, 2023
Used more than once. There are no special complaints about cars. But 10K per sink is not OK. As well as 20% for card payment. The sediment is unpleasant
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April 13, 2023
Excellent service. The staff is very friendly. Thank you very much. I recommend it to everyone!!!
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January 6, 2023
It never came to renting a car, because the guy who was meeting turned out to be a boor. From the very first seconds of communication, there was a feeling that I owed him something. Customer focus is at zero. Such people need to be removed from the company (or trained for a long time how to communicate and monitor constantly) otherwise the business will stall
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May 8, 2023
I took a new swift car, the staff arranged everything very quickly, I liked everything, thank you
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November 9, 2022
We took a minivan, drove with family and friends for 4 days through the Ararat Valley and Syunik. The guys prepared the car, put on winter tires. Everything was great.
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June 18, 2023
The best car rental in Armenia. I have used several, there is something to compare it with.
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July 24, 2023
We rented a Suzuki robot for a smooth ride, a good car, and most importantly, clean and not smoky.
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September 9, 2024
That's great!
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November 20, 2023
Deceived. They wrote off all the blocked money in case of accidents. Although I returned the car safe and sound
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December 27, 2021
I rented a car from October 15th to 19th. The car is a Toyota Rav4 hybrid. During the inspection and in the documents, more than 10 dents and scratches were noted. The car was returned in the same condition without new damage. The deposit in the amount of 55,000 AMD has not been returned to the card. On November 19, the company sent information that a traffic violation had been recorded. The company promised to withhold a fine of 5,000 AMD from the deposit, and return the rest. The money has not been returned so far. The service is so-so, the staff is very arrogant.
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June 18, 2023
I've been riding for 2 weeks. I got the car quickly, I handed it over quickly. It's okay!
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April 24, 2023
Excellent service, everything is fine. Clearly, politely.
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