Helya Beach & SPA
Address
Contacts
+216 73 52 11 00
Show phone
Business hours
Business hours unknown
Directions
29 reviews
December 22, 2019
Everything is fine! Polite staff. Cleanliness in the building and rooms. The food in the dining room is delicious and varied. The sea is within walking distance. There are three swimming pools on the territory. Good animators who do not let visitors get bored, making their vacation more fun.
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July 31, 2019
Positive. The hotel is beautiful. The beach is nice and not small, there is enough space. The territory of the hotel is large, there is a place to walk. Three pools, two deep, one shallow. There are water slides. The animators are funny, they try to cheer people up somehow. The chefs are great. An electrician, does his job well, a great guy.
Minuses: There is wi-fi, but it's really only possible to connect at 5 a.m. Buy a SIM card and don't worry (Orange) 4G works everywhere. The air conditioning in the room works only from 6 p.m. to 5 a.m., it is turned off in the afternoon. The room is pretending to be cleaned. Towels have not been changed in 6 days. Our sheets were swapped, new ones were not made, although I put money in. He lived in a room not far from the elevator, until 3 a.m. he was noisy and did not let me sleep, and I could not get used to it. There are not enough deck chairs. But it's easy to find a place on the sand. In summer, there are a lot of local children who come to relax, and immediately drink all the drinks. The staff steals the campaign, stole a hat and a children's T-shirt. It was lying right under the camera, I ask you to watch the video, they don't give it. They looked at it themselves and said it was not visible. Yeah, the camera is pointed directly at the sunbed, so they're stalling for the record to be erased, they're STEALING their own.
Today they wanted to steal a towel from us again. a couple, a pumped-up guy and a girl in a white swimsuit, served near the pool. We sat down on our sunbed, turned gray, laughed, threw our towels over our shoulders and quickly went to the Hotel.
Oksana at the reception is a complete zero that you won't ask, forever as if you owe her a million dollars.
Conclusion: a single one. if the air conditioner would work, I would put a C, otherwise it's hot in the afternoon when I can't go outside, and in the morning and evening I was on the beach.
The air hockey slot machine rips off the money but does not give the puck, he said at the reception, they say this is your problem. The device is not ours, we will not give you the money. I suggested that they turn it off. They don't want to. There are already a lot of tourists asking for money there. the campaign will soon break it.
Today, the child was walking from the restaurant with a half-eaten bun, so they forced him to eat it without leaving the restaurant. The child left and ran away. I was scared.
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July 14, 2019
I'm writing while we're here. We arrived yesterday. Me, two children, a friend with a mother and daughter. The reception paid $ 20 for a room with a sea view. I've only ever been to 5 stars, I want to say something about the hotel. Well, if there are such threes in Tunisia, what is a five? Of course, the hotel is a little shabby. But the area is good, slides, pools, bars. The rooms are also quite nice, big and clean. The staff is polite and attentive. The sea is clean, not deep, super for children. Animation for children, only in the evening. Dry red wine is poured from bottles, which is not a little important. The food is delicious, the choice is not great, but how delicious. Fish, meat, sweets, everything is very good. I read in the reviews, they wrote to bring glasses with them))) which we did))) very convenient))) donuts are sold on the territory, an assorted seafood restaurant near the beach is 500 rubles for our money. Generally a hotel, good 4- . A lot of people are at a loss)) and outraged, but we all know that the hotel is not 5 +, the place definitely recycles one star! Have a nice stay!
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