Minsk, Cimirazieva Street, 23/1комната 5
Hello
Directions
Maladziozhnaja
1 km
Panfilava
14 m
Customer traffic and business hours
13:00Usually moderately busy
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90 reviews
April 29
Good afternoon, everyone!
I came across one of the most incredible jokes of using carsharing.
I was so surprised by this situation that I can't help but share it.
The situation is that if you take a car for more than 120 minutes or a day, as was the case in my case, then you will not receive a single bonus for refueling the car, but you will pay with your own money for stopping at the same gas station, for the mileage of the car.
Hello, are you serious?????
Not only is there practically no windshield washer in your cars every time, which should be in stock in the garage!!! These are your cars and they must be provided with a windshield washer, it is initially paid for and the car must be safe, and not find out, for example, on the road that there is nothing to wash the glass with, since there is no liquid!!! And the sensor that the washing machine was over was not on in the car!!! It is very interesting how cars are allowed with such violations and who services these cars?!
Secondly, you write to the chat about the windshield washer, the answer is: come in and fill up any water!!! The question is where is your loyalty, no bonus for refueling, no bonus for pouring liquid???
Hello at the moment I think the worst attitude towards the customer and the safety of the customer !!!
Rating with such disadvantages drops from 10 to 0!
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April 2
After getting my license, I immediately started carsharing and a week later I stopped exclusively at Hello. Reviews about other companies and people's experiences left much to be desired. And for more than 1.5 years of almost daily driving and more than 1000+ trips, everything is fine. Yes, there were uncomfortable moments with the app, but everything was not perfect in this life, everything was solved very quickly. I am delighted with the support, sometimes I messed up with the completion of the lease and they made concessions to me. In short, this company knows a lot about the approach to customers. I still respect the service and want to continue using it.
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October 21, 2024
Hello everyone. I have already reeled in about 17,000 mileage on this carsharing. I don't even consider other carsharing, only if there is no car nearby and you need to get to it somehow ;) In fact, it is striking that at the lowest prices on the market, they also have the most adequate service. These guys obviously know a lot about customer orientation:
- clean and well-maintained cars.
- Round-the-clock support, with answers sometimes, in a minute of treatment.
- Yes, and just a human attitude.
Of the minuses, there is probably nothing to note, nothing comes to mind.
The only thing is, there are a couple of wishes or something:
- Make it possible to extend tariffs independently. Firstly, it is more convenient, and secondly, it will reduce the load on the TP.
- Reduce the minimum age for renting trucks by at least one year. I don't know about the others, but in my 20-22 years, I have already faced situations many times when I needed to transport/deliver something bulky and had to use Ya.Delivery. You pass by experience, but not by age (
And so, everything is just super!
See original · Русский
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