Polite staff, everything is clean and tidy. I was very surprised and pleased with the free coffee and delicious food. If you choose, then only HELIX
The only small disadvantage is the location.
The results are ready by the evening, more detailed the next day. Everything is stored in your personal account, the services offered are clearly and specifically spelled out. But you can also collect your own list.
A classic laboratory facility. Polite and experienced staff. Cleanliness and order. The only thing is the main blood intake before 12:00, you need to remember this and come in advance.
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sokldmp
Level 15 Local Expert
March 15, 2024
Once it was the Sinevo laboratory, now it is helix, but so far I have not noticed the difference, just like 3 years ago, so now I really like the service in the laboratory. The service deserves a separate "excellent" rating, because here both children and adults have a wonderful approach. A snack and coffee/tea after the tests is a very important and pleasant sign of attention to customers.
It is convenient to receive the results by e-mail.
One little piece of advice: to make employees a little more familiar with the conditions of the actions being held. Once I came across the fact that I did not know exactly how to count the day according to the "discount on birthday and after" promotion, but otherwise I am happy with everything and recommend it
The staff is attentive, polite, tactful. He visited the laboratory at eight o'clock and at ten o'clock, was the only visitor.
Everything is at the highest level, I advise you!!!
Registration and reception of patients at the highest level. Friendly, considerate staff. I will continue to use the services of the medical laboratory.
A good medical laboratory. Always welcome, excellent attitude to customers. There are never queues, they will always provide medical assistance if necessary. Excellent staff 👍😊
Everything was fine. The girls sitting there are polite. I got coffee for free. I am especially glad that there are no queues. Thank you for the opportunity to take the tests without any problems. (I took tests on insurance, so I'm not talking about prices)
A good location. Polite, competent staff. Everything happens quickly and calmly, the child did not even realize that blood was taken from his vein. Clean and spacious.
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Anonymous review
March 10, 2023
Everything is well organized, the staff is polite, there is not much queue. In other respects, I have not yet seen any bad laboratories or staff at Sinevo. A drink and a puree in the load are pleasant bonuses
There are not enough staff for quick service. The child needed to draw blood from a vein. They couldn't find a vein for about 15 minutes and pricked two hands.
Excellent service and quality of service. As well as high speed of analysis and preparation of results for issuance. What else pleased me was the prompt notification of the readiness of certain analyses.
My son took tests today, he was sooo satisfied, the service is on top, he says they gave him a bar, poured hot chocolate, everything is very polite, well done!!!🤗🤗🤗
We were with a child of 7 years old. The girl does not know how to take blood at all, she pricked the child's hand and offered to inject another one, we refused, the tests did not pass those that we wanted. The prices are not small, the service is terrible.