A wonderful laboratory! Wonderful staff! We went to donate blood with a child, we had to donate blood from a vein. The son did not even squeak, although he was very afraid. Everything was explained, psychologically adjusted, everything was done carefully and with understanding - top-level specialists! And after the ball, the puree and the Hot drink pleased him so much that the child declared a desire to come again to donate blood here) It is convenient that the test results come by e-mail.
Quickly, without queues, the staff is the most caring, the attitude towards the client is on top. After all the procedures, they give you a bonus coffee to choose from - to sit, to recover - is this not an additional endearing pleasure?
The Helix medical laboratory is excellent and very convenient if you need to ask for tests, then everything goes quickly and very quickly, the staff there are real professionals, they will always prompt and help you with any question!!Be healthy!)
Excellent service and maintenance. Everything is always fast and to the point. Excellent and polite staff. It is possible to make a list of tests to be taken online on the website and with an additional discount, so everything is as fast and convenient as possible. The results of all tests come to the mail and are in your personal account, you do not need to call or go anywhere.
A wonderful medical center, very attentive, responsive and kind staff. There are a lot of people , but everything is neat and fast . We were tested with my husband and a newborn child. A girl came up twice and offered to feed the baby (for this I was taken to an office where there was a couch and I could sit there with the baby). Everyone was given a barcode for free coffee and tea (the device is located right inside the center) . After passing the analysis, my husband and I were given baby puree. Considering that the cost of the analysis is very small, we drank coffee and ate mashed potatoes. Thank you so much for the quick result, which was immediately sent to your email (less than 24 hours after the analysis was completed).
Why did you cancel a wonderful thing - the priority of the pre-order in the queue! And there was a discount, and it was possible to pass quickly without waiting in line, especially if you are in a hurry to work. I had to wait in line for 40 minutes. I asked the receptionist - not all visitors understood about the pre-order. Well, people are generally not inclined to thoroughly understand everything. That was the point - whoever spent their time, figured it out, is the one who takes priority. And if you need additional information from the registrar, wait in line. In general, Helix stood out for this, now he has become like everyone else.
Because of the Helix laboratory, our family has suffered a huge psychological trauma. According to the results of the tests, a 3-year-old child should be urgently hospitalized. After retaking the analysis in another laboratory and in the sanitary station, it turned out that the child was healthy. Helix does not acknowledge the analysis error and does not apologize for the moral damage. And in addition, the analysis costs 2 times more expensive than in another private laboratory.
Good. Quickly. On a first-come, first-served basis, which was one person. Clearly. Blood from a vein on the first attempt. After the analysis, tea, fruit puree. The tests are ready for the second working day. We sent a message to the phone and to the e-mail of the tests themselves. The price is generally normal for such a quality of work.
Recommend.
Excellent service👍 You can come without an appointment and immediately hand over everything. A bonus is to drink free coffee, tea or cocoa. The staff is polite.
I have treated a child in Blue not once. Most of all, I like the attitude towards the client in this laboratory. They greet you when you come in, politely answer any questions about prices, deadlines, and are interested in how you feel after taking tests. The nurses are all wearing masks, gloves, as they should be. The tests are taken in compliance with all the rules, painlessly, they enter the vein from the 1st time. There are also surprises for children. ., which is very cool..
The results are always ready by the agreed date, you can come and pick them up at any convenient time.
the girl at the reception is not in her place. She never smiled. to the remark that the tests are not cheap, more expensive than those of competitors, I asked why then we did not go there. the medical staff themselves, on the contrary, were pleased. just because of this, I do not give 1 star.