Excellent laboratory department. The staff is polite and courteous. Even if there is a long queue, all issues are resolved promptly and professionally. I've been doing tests here for several years now.
Terrible separation! This is the first time I've seen conditions worse than in a clinic.
Probably, when you go to a paid laboratory and pay a lot of money, you expect comfort. But, unfortunately, comfort is not about this branch.
Let's start from the beginning. The room is small, and a huge queue immediately greets you at the entrance (if you know that you have such a stream, make an electronic queue, put more sofas, and increase the number of employees at the point). There's not enough room for clothes in the closet, as well as sofas to put things on when you undress. After the procedure, there is also nowhere to sit or at least put things down. The time I spent on the analysis was 1 hour. I think I would have spent the same amount of time in the clinic for FREE.
Honestly, it's a shame that we've come to this. Other branches are much more comfortable and enjoyable. The basic needs for comfort are completely absent from the word.
No questions for the staff, nice girls)
For the first time in my life, I took tests and, in principle, never took blood from a vein. Everything was so fast and high-quality that I didn't even have time to be scared))))
Thank you very much, I have been choosing which clinic to go to for a long time, I did not lose, now I will only go to you without hesitation.
A coffee coupon is a magical idea, you leave HELIX happier than you came in 😄