The friendly staff inside is clean and sterile, the level of services provided is very high, if you need to take tests again, I will definitely return to Helix
Many thanks to Sinevo. The whole family was tested. We were very satisfied. The level of service is decent! Polite staff. They work quickly and smoothly. They play very carefully. The staff found an approach to young children. A pleasant bonus was coffee, gifts and of course discounts.
A two-month-old child was tested in Moscow in Brest. I would like to say thank you. With kindness and a high level of professionalism, they took blood from a vein.
We were delighted with the hike! The staff is very polite and smiling, they explain everything clearly. The blood test was taken so that the daughter did not even feel it. We were very pleased with hot chocolate and fruit puree. I definitely recommend using the services of this laboratory!
Hello. I was passing through, but I had to take tests on time, so I looked in... I have been on this network many times. The staff is polite and professional everywhere. I'm afraid of injections, but they're already bandaging here, and I'm still waiting for it to hurt ...:). It's also very nice that you can take a drink from the vending machine for free and after passing the tests they give out some kind of sweetness. Well done! I will definitely contact you here if necessary.
Once again, it is a pleasure to visit you. Thank you for the cleanliness, efficiency, and quality of the work you do. They are always polite and neat. Special thanks for the coffee and the sweet present. It's always a pleasure to contact you.
We took a blood test today for a 1-year-old child in this center.
Before that, their veins could not be taken from my child anywhere, because the veins are thin and they are not visible.
In this laboratory, they helped us.
Many thanks to the medical workers for this.
I liked the attitude, approach and atmosphere.
Recommend👍
Very good customer orientation! I came to take tests, so I was informed at the entrance that it was better than the doctor who sent me!) It didn't hurt to take the tests, everything was done carefully. They also treated me to coffee after the analysis. Thanks for the nice approach!)
Helpful staff! We did everything quickly and communicated politely!
I donated blood from a vein myself and the same analysis was taken from a 4-year-old daughter, very professionally!
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Сергей
Level 9 Local Expert
April 2, 2023
It was necessary to take a blood test from a vein for a fee. I arrived at 07.30. There is almost no queue, there are two people in front of me.
Communication with the administrator is three-fold: he is in a hurry somewhere, he did not feel a smile or pleasant communication on the assembly line. After I went into the analysis room, the nurse put on new gloves, performed manipulations, sealed the place of the vein puncture with a bandage and plaster, told me not to unbend the elbow joint for five minutes. OK, I went out to the lobby. I feel that something is flowing, I see the bandage has become all scarlet with blood. Came back. The nurse said that I unbent my elbow, but I did not unbend it!))). I glued a new bandage and a Band-Aid. Now, two days have passed, I have a big bruise on my arm, a photo.
My conclusion:
not a professional attitude. They could have just apologized that this happened and the topic would have been closed, but then they decided to make me, the client, an extreme(.
I didn't really like the attitude, although there is also a "free" coffee.
I will contact other laboratories.
Kind and friendly person! The service is at the highest level!
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Валентина Носко
Level 7 Local Expert
November 3, 2022
The staff is very pleasant, they always find an approach to the child, the tests are performed quickly and efficiently. We have been taking tests for the second year now
I ask myself every time I visit the Sinevo laboratory: why the state does not have the opportunity to organize such a service in a polyclinic. And it's not about money, but about the attitude towards the patient, the client. Everything is at the highest level, polite, attentive, courteous and fast! Thanks!
I used the services of your laboratory on 04/15/20.
Cancer marker S 100
The analysis is negative.
On 22.04, I did a repeat analysis at the oncological dispensary, it turned out to be positive and I urgently underwent surgery.
You are criminals, you are encouraging people with false analyses, thereby stealing valuable time.
I called you after the operation in early May. I told the situation and demanded a refund, I'm still waiting for an answer.