Helix
35 reviews
September 12
I applied to this laboratory for the first time. I will note the most pleasant staff! They helped me choose the necessary tests for delivery, consulted me, and even gave me a treat after delivery. Pleasant prices and a wide range of tests for delivery. Thank you :))
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July 22
Of course, I have no comments, only positive feedback after each visit. In addition to the polite staff, who always clearly tells you everything about taking tests, getting results, etc. you get pleasant bonuses in the form of sweets and discount coupons to different places. Thanks! If you have to take tests, then only you)
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November 11
The laboratory itself may be good, but the specialists who work there and to whom we got today are terrible. If you don't know how to work with children, don't take it. The young girl could not find the vein, although she inserted the needle. If you haven't seen her, why stab at random, it hurts the child, screams that the pen is clamped, and the specialist drives a needle under the skin in the hope of getting somewhere. A woman from the cash register called for help. We haven't found a vein together, I can imagine what bruises will be there. This woman, having put on a bandage that fell off, immediately offered to take it from her left hand. I asked not to insert the needle until I was sure that I had found a vein: "here's a good one, everything will work out" and the second circle of hell. "I don't know what the problem is," the words of a laboratory specialist, go sit for a while, drink some water" (the child is 4 years old). It also gives mashed potatoes when we take an analysis on an empty stomach, I have no words, this is the first time we have encountered this
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December 11
The quality of the analyses performed is the same as in another laboratory. I really didn't like the moment when the biomaterial was taken from the patient. I had to take out my analysis in front of a crowd of people, glue some barcodes and put them in a transparent bag, which then lay on the table during the paperwork. An extremely unpleasant situation. In other laboratories, the analysis is placed in a tall opaque glass and the person does not feel uncomfortable. As a very squeamish person, it would be extremely unpleasant for me to look at someone else's biomaterial.
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August 20
The staff is terrible. I'm talking specifically about the two administrators who are always at the entrance at the table. The tests were forced to be put on the table in open form right in front of people at the entrance. What is this??? Where is at least a separate office for this, or let me leave them at least in dark bags, and not, as I was told, "open everything and put it on the table." I'm just uncomfortable as a woman. After that, they started whispering and giggling about me, and then they took the tests somewhere and casually THREW them. What kind of boorish attitude is this?? What kind of neglect is this?? There are no questions only to the doctor who took the blood. Polite and friendly . Thanks to her. And with the rest , take action .
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July 10
In general, I do not recommend this point for receiving tests. The room is small, the queue is huge as in a polyclinic, considering that these are paid tests) I came on Wednesday morning, there were 8 people standing, and I decided to clarify the range of time at which one patient is served in order to calculate the approximate waiting time, because I was in a hurry to work. The receptionist couldn't answer this question for me! It would seem that it is quite simple, but the girl did not even try to help me. And I went to another lab)
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August 10
I rarely leave feedback, but I really wanted to express my gratitude to the medical staff of today's shift on 08/10/2024, for their excellent work and sensitive attitude. I am very pleased and grateful!
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September 15
Very pleasant, friendly staff, everything is done carefully and promptly. Compared to other paid clinics, the prices are adequate.
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August 9
A good clinic , there is absolutely no queue , I don 't know who found the queue where , polite staff + free coffee and a children's puree , thank you !
The time spent in the clinic is at most 10 minutes
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March 29
Excellent girls work, both the administration and the medical staff. Carefully, politely, tactfully, they will prompt, direct, and help. I go for various tests regularly, I recommend it)
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February 10
An excellent point for receiving tests. Sterile clean and as comfortable as possible. One request to the owners is to make the same point in the Factory area. Angarsk, Shabany, Avtozavod - everyone goes here because it is the nearest one. There are always a lot of people in the morning. You will open somewhere in the area of the Mogilev automobile plant, it will also never be empty
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November 5
From the name change, the quality of service has not changed. Which is good news. I recommend. At his personal request, the receipt of the test result was accelerated.
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February 14
People are being processed very slowly. I arrived at rush hour and stood in line for 40 minutes. Despite the fact that I was on insurance and while the administrator found the letter from the insurance company, while I checked everything, it would seem that everything is ready, you just need to print it out. For example, you come to the Invitro and everything is already printed out and you just go to take it.
The attitude towards customers is good, but the speed of the administrators is terrible
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November 18, 2023
I am very pleased with my visit to this center. I liked the attitude of the administration and medical staff. The nurse asked questions about my well-being, etc. When I said that I felt bad, they offered me to lie down and distracted me with conversations. Everything went very well and painlessly, probably for the first time since the blood donation) thank you)
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August 17, 2023
Unpleasant aftertaste from the visit. The receptionist was clearly in no mood this morning..I asked biochemistry to expand the profile. The girl drove everything in separately, which I told her to redo to an extended profile. It was already clear from her face that she was unhappy. The nurse couldn't get into the vein and fiddled with the needle under the skin and then inserted the needle again. She commented that it is hot now and because of this, the veins are poorly visible. After 5 minutes, there was a lot of blood in the crook of his arm. To be honest, I am a regular customer of another medical center. My mother advised me to apply here, but I don't remember such service for a long time. Very sorry
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June 9, 2023
I thank all the employees of the new branch at Partizansky. Excellent service and friendly attitude. The child is calm, but I am happy) With best wishes
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October 10, 2023
Quickly, efficiently, professionally. There is no queue. The terminal is working. Coupon for coffee - a separate love)
Thank you very much!
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2
April 19
Everything is polite, of course, but why does only one person take blood during rush hour? The queue is huge, and she has nowhere to stand normally in a small room
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October 4, 2023
A small laboratory, right next to the subway, I've never seen a queue there! On weekdays in the morning. They give fruit puree and coffee after blood donation, and the kids get another ball. It doesn't hurt to take blood! I recommend
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1
October 12, 2023
Excellent staff. A very large selection of services. I liked everything. I definitely recommend it))
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March 16
It's just disgusting. Arriving at the toschak.Stand in line outside for another hour!!!Then stay inside.1 laboratory assistant. It's just a nightmare. Wasted time.Don't set foot there
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October 14
Politely. Carefully. Professionally.
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September 7, 2023
Super, everything was done quickly and clearly, they gave two gifts. However, it is not entirely clear why the site "sowing from the throat" is located in the section of urogenital research
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October 5, 2023
I took tests here. The staff politely approach customers and are very professional in their work. And they also gave me a qr code for coffee :)
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August 17, 2023
I like the center. They know how to negotiate with children, good service, there are no huge queues (I was lucky every time). The results are fast, sent by email and messenger
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2
July 8, 2023
A very good laboratory. Excellent attitude towards children. The nurse calmed the child before taking the analysis from the vein, after which she gave the child a gift (fruit puree and a ball).
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3
July 11, 2023
I liked everything very much! No queues, very polite and pleasant staff, I am delighted!
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April 25
1 laboratory assistant to receive tests. You will stand in line for 40 minutes... in polyclinics and that's faster
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2
November 28, 2023
a small room
for receiving clients
the attitude of the staff
is good
you can visit
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1
April 25
Unqualified specialists in the female part, it's better in the polyclinic!!!!!
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2
August 19, 2023
The service is on the level. Maybe I was so lucky that there was no queue. And thanks for the coffee. The result is earlier than promised.
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September 14, 2023
There is a long time in the queue, although the order was left, there is no terminal and no electronic queue
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1
November 8, 2023
Thank you, polite and friendly attitude
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May 24, 2023
I really liked the service!
Both at the acceptance and the laboratory
100% worked out%
Well done girls!
24.05.23.(08:15)
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December 22, 2023
Okay, I like it.
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