It's very crowded and noisy. The kids are screaming mind-bogglingly. It's humid, stuffy, but that's how it should be - like in the tropics. In general, there is a feeling of overkill with the number of visitors and this is in the context of the current pandemic. Fitness rooms are not large, the choice of exercise equipment is not high, but everything is basic. The staff is average.
I really liked the SPA - good baths, especially the Russian one. Food prices are high, but there is something like a dining room in one place in a corner, it is acceptable there and the portions are normal
Everything was normal with the children .
Lying in hot water outside in the snow is a thrill .
We ate , drank , walked , and had fun .
In the spa baths bomba at home, you need to do the same
Despite the fact that it looks like a consumer goods place , but everything is generally at a good level , everything is clean , the food is generally delicious , the prices are affordable , there are not enough stars from the sky , but still 4 out of 5 , in general the place is 4 out of 5
There is not enough staff, you sit down at a table, the waiters do not come when you call them, they say that I will serve them in a minute, in fact they do not come... The food is not delicious. There are a lot of people (although there were on weekdays), the children's pools stink of urine. I haven't walked for 10 years, and I won't do it for the same amount of time
There are too many people. It is possible without hats, which is alarming. Closets don't work well in the locker room (it takes a lot of time).For such a service, the price is slightly too high.Everything is tightly located somehow inside ...not impressed at all..
Well, such a thing...expensive...the service in the cafe is not very good..You've been waiting a long time...the food is not delivered..they are not counting correctly..the indoor pool is hot and stuffy...the sun beds are not comfortable...The slides are big and it takes a long time to wait in line..There are a lot of people...the pools outside are cool
The steam rooms are kind. The food is disgusting.Yu, eat anywhere, but not inside. Key bracelets make you nervous, they don't work. Streaming facility, uncomfortable locker rooms, walk-throughs. The ticket offices are long, although I took tickets online so as not to hang around at the entrance. The service sucks, but there is no alternative, that's why they live.
I'll start with what I didn't like:
There are a lot of rules, warders are constantly whistling at everyone for every reason, whistling in their ears is worth it until the evening, do not dive, do not touch the edge of the pool, do not lie on the edge, do not climb out from the edge And so on.
The kitchen is a separate topic. Get ready to wait for the order for 40-50 minutes, cold dishes will be brought and that's not all, you will wait another 20-30 minutes for the rest to be brought. In total, almost an hour and a half of waiting, but imagine if you have 4 hungry children. And everything is very messy, the queue to place an order, then you go every 15 minutes to check and remind yourself. Although the waiters pretend that they are trying.
The third is queues at the cash registers, a crowd of ill-mannered mothers climbing from all sides to get through as soon as possible, slow-working cashiers, but they also seem to be trying
Of the advantages:
Surprisingly clean pools, toilets, and the whole territory, a lot of space and sun loungers, it's just a paradise for children here.
I love Almaty, and when we visited this water park, I didn't want to leave so much.
I really liked it.and my daughter is delighted.
There are a lot of pools, you don't know which one to stop at.I highly recommend it
The staff is doing a good job of their duties, all departments. But the quality of the water in the pools leaves much to be desired, the water is dirty, muddy, and the monsoon floats
The conditions of visitors' stay in the pools are not respected, signs with a description of growth and growth are installed everywhere, but people do not comply. After the sauna, instead of a shower, they immediately jump into the pool
To be honest, I was here only once, I didn't really like it, the shower didn't work well, though it's been a long time, maybe now everything has been fixed