Maps • Minsk • Interior design

Happy Office

Rating 4.2
4 ratings
Closed until 10:00
Minsk, Pieramozhcaw Avenue, 20 • офис 83

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Minsk, Pieramozhcaw Avenue, 20офис 83
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+375 44 770-14-72
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Rating 4.2
4 ratings
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4 reviews

D
Level 2 Local Expert
February 10, 2022
I have not seen such a disgusting service as in Happy Office for a long time. Lately, I've been looking for a comfortable computer chair for hours of work. I've been to a lot of salons. The level of service in most salons is very high. As it turned out, there are unpleasant exceptions. I'll tell you in order. I left the chatbot's phone number on the site. No one called back. I called myself. They promised that another employee would call back. An hour later, the marketing girl called back. Apparently, sales are people who know how to communicate with customers, they don't need them. Most of my questions had some kind of unintelligible answers. I had the feeling that I was being done a favor by talking to me at all. Finally, the price of the chair I was interested in was calculated, less than 15 minutes had passed. But after learning from me that the competitors have a higher price, they promised to reconsider the price. The scheme of work is as follows: money in the morning – chairs in the evening. And in the evening a month later. All risks are assumed by the buyer. All the money is Happy Office. Now it's clear which office is so happy and why. Already at this stage it became clear that it was not worth contacting such a company. But I decided to come the next day. I called in advance and made an appointment for a visit. I checked the price on the website. It was the same as the previous day. When I arrived at the office, tried the chair and was ready to sign a contract, it turned out that in that hour while I was driving, they really revised the price and increased it by 5% by my arrival. It's not about 5%, it's a small thing. You know, this is how you feel when you are not considered a client and do not miss the opportunity to show it, especially in this way, brazenly spitting in your face. I think the price of these chairs would have increased again along the way. Or the chairs wouldn't have arrived at all, and then the company would have thrown up their hands – we had nothing to do with it. After that, I strongly doubt the ability of such people to fulfill their obligations if they consider such behavior normal. Including the warranty obligations for the chairs. They are an official dealer of well-known brands with a warranty of 10-12 years. If they (DON'T) sell chairs LIKE THAT, then what kind of warranty service can we talk about? I wonder if Hermann Miller and Interstuhl approve of such a policy? This is not a mistake of one specialist. This is the attitude of the company towards its customers. Apparently, they pre-sort them into those who deserve a normal relationship and those who do not. It would be strange if they treated everyone negatively. I haven't seen such an attitude since the 90s. And even then, this did not happen often. The number of red flags is simply off the scale.
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Level 12 Local Expert
May 29, 2022
A pleasant assortment of chairs. There are Aerons and Mira2 from Herman Miller. Cheaper than others.
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Level 4 Local Expert
March 8, 2021
Experts on any issues of office space design. Office furniture suppliers from the best brands. The pros. Very sincere service.
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