Happy
40 reviews
January 8
And hello again!I post the first photo on the day of purchase of 101rosa .And again, I would like to express my gratitude to this Hepi store for the excellent flowers and a gorgeous bouquet. If you buy flowers and please our halves, then only in this store.I advise everyone.But do not forget that before you write that the bouquet wilted quickly, etc. do not forget that every bouquet and every flower needs care and a soul, you are not just giving a broom.The second photo is exactly one week later.I am sure that in exactly one month they will also please my soulmate.Once again, many thanks to Sergey and all the girls who work there.I'm posting the bouquet I purchased on 12/27/2024. All 101 roses are alive. Happy again for the excellent flowers
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October 28, 2024
I ordered flowers for March 8th, and I was very pleased! The bouquet turned out to be simply gorgeous — fresh flowers, beautiful decoration, everything is perfectly matched. The delivery was completed on time, without any delays, which is especially important on such a busy day. Separately, I would like to note the polite and professional approach of the staff. Thank you for the excellent service, I will definitely contact you again!
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October 28, 2024
This store is a real treasure! It has a warm atmosphere, and the sellers will help you choose the perfect bouquet for any occasion. Every order is made with love and attention, which is felt in every detail. I recommend everyone to look here!
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October 28, 2024
The flower shop is just great! We were pleased with the variety and quality of the colors. Florists are masters of their craft, creating incredible compositions. I will also contact you and recommend you to others!
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August 30, 2024
Just a gorgeous store, I want to express my great gratitude to the store and the staff working in it, always fresh flowers, timely delivery, kind and friendly staff, I have never seen such service and quality anywhere in the city. Anyone who wants to get quality, speed and a good mood after purchase, I strongly advise you to go to this store.
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October 26, 2024
I really like the store, the cool atmosphere) The girls who work there have a very good taste for creating bouquets. I recommend only them
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October 19, 2024
I really liked the assortment of the store. I found everything I needed, and the consultants helped me choose a bouquet according to my preferences. Delivery is on time!
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November 18, 2024
I ordered a bouquet for the Birthday of a loved one. Some of the flowers were obviously stale and crumpled. The bouquet did not match the picture presented on the website. To the question: "Why is the flower crumpled?" the operator replied: "Sorry, the courier must have crumpled it." Bouquets are delivered via Yandex delivery.
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August 23, 2024
The flowers are of very poor quality. Immediately in the evening, we contacted the manager, to which we received an answer that everything was fine, it was just that I did not understand colors (allegedly!). The next morning, at the slightest touch, the petals simply flew off. Very sluggish, with signs of rotting flowers (which, by the way, the seller called "the freshest")!!! After several of my threatening messages that I would complain about them, the seller agreed to replace the bouquet. They brought a new one. But! Most importantly, the impression of the mother, who was given a bouquet for her birthday, is spoiled, the mood is too! I do not recommend this delivery to anyone!! Two stars only for the replacement of the bouquet
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1
August 25, 2024
Good afternoon! I would like to express my deep gratitude to this flower shop. Always fresh flowers, beautiful prefabricated bouquets. Fast and courteous service - the staff is always smiling and actively willing to help you choose. This is not the first time I have ordered and I will come again! Thank you for all the emotions that we have received with your help.
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May 20, 2024
It's not the first time they give flowers from that flower garden and the flowers are always absolutely not fresh. The bouquet did not even stand for a day, it was certainly beautifully packaged, but that on the second day half of the peonies and bush roses withered too much. The bouquet cost more than 300 rubles. This is piggish, I understand that a man will not pay attention to the quality of flowers. Sellers do not work for reputation, and chasing instant money would be a way to sell. If you buy flowers there, it is better to choose them yourself without taking them to the seller.
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April 3, 2024
The most terrible attitude towards customers in Brest!
I wanted to order two bouquets for my mom's birthday via instagram, I wrote in three days
I checked the prices to choose flowers for my budget and the budget of another family
As a result, they replied the next day that out of my choice on their history, only one bouquet is available
I asked for help with the selection of bouquets that will be available and clarified that I need two bouquets for a certain amount (80-150 rubles)
They posted stories on Instagram all day and later , when their work was closed , they just read my message and did not respond
I realized that it had already taken two days to choose a bouquet through this store
I wrote them a message that I "thank" them for such an attitude towards customers
Again, the message has been read and there is no response to it
I do not recommend this flower shop, there is no better Jardan in Brest, at least they treat you as a customer and with respect!
P.S. Can you at least answer something here ?
I very rarely write reviews, but you forced me, I don't understand this attitude towards customers
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August 25, 2024
Super store! I always order here, because you can choose something interesting and exotic. Everything is fine with the delivery too. I recommend
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October 17, 2024
Excellent color quality and excellent service. The bouquet was quickly delivered, and it exceeded all expectations! The flowers stood for a long time and pleased the eye.
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October 19, 2024
Nice prices and fast delivery
The quality is at the level
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August 3, 2023
I urge the customers of this store not to repeat my mistakes.
I ordered a bouquet for my mother on her birthday, selected from the ones offered on the site, specifying in advance whether they would be able to repeat it (the answer was positive).
On the day of delivery, photos were not provided in advance for approval, but I was calm, since the photo was taken from the website of the same store and they also confirmed the replay.
It's a pity that nowadays there are still people who can act so dishonestly and ugly as you can see in the attached photos, "before/ after" as they say. The photo was sent by my mother after receiving the flowers.
It is a pity that in such a wonderful field of celebration, gifts, beauty there are shops like this.
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November 13, 2023
Incredibly beautiful bouquets. Persistent. The delivery is super fast. Thanks to the staff for their hard work, you make everyday life brighter ✨
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August 10, 2024
Very pleasant staff, responsive and comfortable in communication)
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2
April 10, 2022
I want to express my gratitude to the wonderful flower shop! The assortment is amazing, always fresh flowers, stylish packaging! The attitude to customers is at the highest level, the delivery is always accurate and on time! It's amazing!!!! Thank you for your beauty!!
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August 12, 2024
The flowers were presented at 8 p.m., in the morning they looked like this. The seller did not want to solve the situation.
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January 27, 2023
The worst cantor in Brest. They brought a bouquet in which the roses differ in color from those presented on the website. To which the "genius" replied: that the roses that we did not have in stock in the picture, but we put others and they are more expensive. According to his logic, he will order a white jacket or the like, and a yellow one will come, and they will answer him: well, there was no white one, there was yellow and it is more expensive than white. In short, tin. When he came to return the money, according to his obscene speech in front of the children, it immediately became clear what kind of cantor.((
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October 17, 2022
As they say, expectation and reality. I was making an order for Mother's Day. The bouquet does not match what is stated on the website. They did not warn that instead of peony-shaped roses and lilacs there would be ordinary roses and some kind of weed. The composition was not composed at all. As if it had fallen into my hand, and wrapped with crumpled decorative paper. Although I called to clarify whether the order was accepted (which they could not find for a very long time for some reason) and whether everything would be fine with the bouquet. As a result, we confirmed that the order was accepted and everything will be fine. My request to send a photo of the bouquet when ready was also ignored (and actually looking at the bouquet it is clear why). No one responded to Yandex.Direct. Naturally, they did not publish a review on their website either. And Instagram comment (completely adequate and honest) they deleted, and then blocked both on Instagram and by phone number) And in principle, they completely ignore negative reviews and do not even want to apologize) Horror in general, it is clear that my mother was happy with these flowers, but I am completely dissatisfied, since the money was paid for something completely different!
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October 14, 2023
I ordered flowers as a gift. As a result, the wrong bouquet arrived. They didn't even warn me that there would be a replacement. The administrator's disgusting attitude towards customers. I don't advise anyone
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January 24, 2024
I received a bouquet as a gift. The next day, some of the roses withered/dropped their leaves. It's a shame! I do not recommend this store!
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August 1, 2022
I ordered flowers on Sat 6.07, I talked to Sergey on request (probably the director of the salon), asked him to send a bouquet, as they would do
They sent a photo.The bouquet is beautiful, a peony-shaped rose (piece by piece and bush 65 rubles).But, the flowers showered on the trail. morning!!!!!
When I wrote, Sergey told me
Louise, I'm sorry......
But maybe it was hot or they didn't cut it.when they put it in the water!
We have everything in the refrigerator ....
A very unpleasant situation, and maybe it's a lottery, someone got good flowers, someone was unlucky!
I will no longer recommend this salon to my friends.
I would like to wish the guys to work on Customer Orientation and do their job efficiently and conscientiously.
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May 17, 2023
Good health to all. I will not touch on the service - everything is standard: smiling, pleasant, patient, etc. I'm talking about flowers! I bought roses for my beauty. These roses are 2 weeks old!!!They were standing . Now I'm taking flowers here.
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2
April 28, 2022
Nice flower shop!There is always a large selection of fresh flowers.There are many such flowers that I have not seen on sale in our city before!Friendly and responsible staff)
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January 15, 2023
Unreasonably expensive. I had to use the services of this company, just because it was next to the place where we were going. Packing flowers in a bouquet did not bring joy from the purchase. Expensive... I don't even know how to describe it. no way...
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July 29, 2024
I bought a bouquet, the next day, it all fell apart. I do not recommend it
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May 25, 2023
I want to thank the flower boutique for the nice bouquet! The approach is super! Prosperity to you!
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January 30, 2023
It's just awful!
Who is there collecting compositions from them?You can't trust them. If you order, just embarrass yourself. The main thing is payment, everything else is not important to them.
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November 23, 2022
Yesterday at lunch we ordered flowers, usually chrysanthemums cost at least a week, we cut them, put them in cold water, and in the morning half of the flowers wilted (
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January 14, 2022
I really like the assortment, there is no such thing anywhere in the city, but it's not cheap, but if you surprise, then only there, and cool flowers are not cheap!
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February 15, 2022
I ordered a bouquet for February 14th, for my girlfriend. He presented it in the evening, and in the morning the peony-shaped bush roses in the bouquet withered and crumbled. The girl was very upset. An unpleasant situation. I wrote about the problem to Yandex.Direct, but they did not respond to it in any way.
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February 15, 2022
I received a bouquet of flowers as a gift on February 14th. The very next morning, some of the roses (not the cheapest ones) in the bouquet fell off. It's very unpleasant, the store just decided to make more money on the holiday and sold the already dead flowers. I will not recommend this store to anyone.
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January 17, 2023
The effect of expectation/reality, unfortunately! It's not the first time! Very disappointed!
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September 30, 2021
Great store, good selection of colors. Polite sellers. I recommend
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January 25, 2022
This is not the first time I have used the services of this store, I am very happy!!!! Prosperity to you!!!
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October 23, 2020
Friendly staff, nice flowers)
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February 4, 2020
Flowers..flowers and flowers again.... There are a lot of them here
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