The bank's employees, probably not all of them, but those who are responsible for the foreign exchange department (currency exchange) work on a cumulative basis, so to speak, i.e. they accumulate people at their currency exchange office, they serve customers slowly, terribly slowly! there may be a plan on how to create a queue that works at 100%)) If someone wants to exchange currency at this bank, then get ready to stand in line for at least 20 minutes. I hope that the manager of the Almalyk branch of Khamkor Bank will pay attention to this and give his assessment to the staff of the exchange office.
The slowest service is very rough at the checkout.. The electronic queue does not work, the location is very convenient. One nice thing is a clean And Tidy Office. I hope they will take measures for maintenance
The staff works very slowly, during the reception of clients they can talk on the phone about their business, they can skip their friend without waiting in line. The only thing is that Yandex. Checkout works faster than all the others. Disappointed, we used to work better.
The service is terrible, one maximum of two operators, respectively, the queue is large about the exchange if you want to buy currency, they specifically say that small change or offer old bills with the national currency, they say that they put large bills at an ATM there is 1% service there and they try to push a small thing at the checkout. this situation was out of 10 in 9 cases
The device for issuing queue numbers issues blank sheets, employees write numbers by hand.The customer lounge is a complete mess. Employees do not accept tickets.the question is, what is the electronic queue for? Terrible stuffiness in the room. The competence of employees is not in question, they are rude to customers.
It's not the best bank, but sometimes I go there to cash out money.The bank building is small, decorated in an original way, the staff is polite, but they speak only Uzbek.