The department is certainly not great, it is extremely small, you can get in line at any time, since only one person works with clients for ordinary operations, in particular translation. There seem to be two cash registers, but one works as usual. The terminal with the electronic queue has not been working for 2 years. In general, if there is another branch of this bank near you, it is better to visit it. I have to visit it because it is the only department close to me, alas