We received a transfer from the golden crown here. It turns out that you just can't get it here, you first need to purchase a card from this bank, then the transfer is transferred to this card and you receive the transfer at the cashier.
The consultant who gave us the card couldn't really advise us what kind of card it was. I had to go to the bank's website and familiarize myself with the terms of the issued card.
I also didn't like the cashier's job (there was a man) - rude and not friendly.
Later, I was back at this bank for currency exchange. I got back to the same cashier. I had a bill with a small stain on it, he didn't exchange it for me. Although in another bank, she was accepted, they just took a commission of 5 rubles for the stain.