I would like to express my gratitude to the head of the center, Zhakeparova Fariza, for her high professionalism and attentive attitude to her clients. With repeated requests, Fariza quickly and competently resolved our issues.
Human involvement in solving the client's problems is not only in words, but also in deeds. I am grateful for the solution of my difficult issue with receiving an inheritance.
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Zara
Level 13 Local Expert
July 12, 2023
The bank branch is working well.
Thanks to Dame Dilda for doing a modest good service to a very respected person.
But there are many complaints about the bank itself. Why not convert everything to an online format by looking at other banks. Why in this developed time should a person come to a bank branch to issue a card again, and then wait 10 days and go again. In the era when the Bul system remained. You will think not to go back and not to go forward, but to work for yourself to make new Kazakhstan a modern service!
How many times I visited him, I always left in a bad mood. The staff is rude. Sometimes not even competent. There are always long queues. And the terminal does not have a consultant at all who would help them use it.
Terrible service, the most unfavorable conditions for all products offered to the average user, it seems that the bank was created to store public money and interests, with the principle of planting its services for more than half of government and commercial organizations (
A great bank. I have been using it for more than 6 years and I was not disappointed. The staff is competent and polite. We solved the problem quickly and efficiently.
A terrible bank! Firstly: only one branch has parking for the disabled (because it is a former Kazkombank), secondly: relatives have shops, so they manage to spend money on small change!!! Thirdly: the mortgage is the most rigged!!! I have no other words, sorri: the most GOONISH bank!!!
I came today and also came out with an unsolved problem, I asked the head manager inechevo how not to waste money, I will write there and on the cards 000 who are such that you do not even give me food
It is impossible to pay for the comm. online services, constantly something is wrong and wrong, contracts are not concluded with all providers of communication services, passwords need to be changed constantly, then the photo needed to be online, then closer, then further, I don't see without glasses until I read it, I'm already late, everything is reset, some problems, you don't know how to do so it was simple, fast and convenient, don't be ashamed
The consultant gave the ticket to the wrong window..I sat for half an hour, then the bank closed. They offered to come tomorrow. Thanks to the girl who helped activate the card, as the same consultant (who should have done it)He's already gone home.