I didn't expect such an attitude. As soon as we saw that we Russians immediately stopped abruptly changing rubles. As a result, they refused to change it at all.
I do not know what exactly we tourists annoyed them with, but it was extremely unpleasant. I had to run around the area to look for an exchanger and change it. We spent an hour on the procedure - that's a big bank for you.
Good employees. They will always prompt and explain if something is not clear. There is free Wi-Fi. ATMs are always working. Convenient location. There is a ramp.