The bank is big and good. But parking is a problem! Therefore, it is better to walk or find a place in advance. The staff is friendly, but don't rush anywhere. Professionalism is also 4 out of 5. Since they often call the head office in Almaty or Astana for advice.
We've been sitting for 50 minutes and the queue hasn't come yet. Narodny na Kazybek Bi. (In addition, if necessary, you will wait another two hours) this is the cashier's response. I didn't lose anything, but because of the manager, the bank lost 40,000 tenge of commission, although it was possible to earn. I think you should never get involved
I've been to this branch a couple of times. The cashier starts working at 9.10-9.15. Although they have a working day from 9.00. I have to be late for work.
The most stable bank in Kazakhstan. I would like to see mobility in deposit products added to stability. It is inferior to the same Caspi in terms of deposit rates. He's losing customers.
When transferring between your accounts, you did not receive 1250000 tenge. Application #1435811 dated 12/31/2021. The call center did not help. I couldn't buy the product. From the first of January, the price of the product increases by 190,000 tenge. Why should I lose money because of the bank?