A good bank
The staff is polite
Consultant Dasha helped us
She explained and showed how to invest money through a cash register.
By the way, the cash register was well thought out, it is very convenient to have a separate room where you can pay a loan.
OK, but there is a great lack of an outdoor ATM with the function of contactless NFC card acceptance
It's just that with modern smartphones, all the cards are in it, in the form of a virtual NFC card.
Yes, you can withdraw there by code, but it's much more convenient anyway via NFC. And with the cards of other banks then it would also be easier
It's quite a Sharashkin's office. When asked for a service, I heard "We do not give out to Russians"))) They don't know the laws, they don't know how to work, or they're just nationalists!
The bank is nothing, but when they give out a pension, it lasts a very long time, sometimes one employee sits, all the others are unknown where people are outraged zero reaction
Very terrible customer service. Managers are in no hurry to serve customers. There was a case when I waited in line for a loan consultation for 4 hours! After that, there is no desire to visit and be serviced at this bank. It is necessary to disperse this team and recruit competent and nimble specialists.