Unfortunately, this is not a flattering review, I would really like my review to be read by the heads of the Nar Bank branch... located at 101 Rozybakieva Street,
The department for servicing legal entities, it is elementary to get a bank statement for the past quarter, you need to stand in line from 45 minutes to 1h30 minutes, although the statement is printed out within 5 minutes, there are few employees in the department of legal entities, the head of the department does not know how to organize work, we are employees, we have to request statements with the seal of the bank, such the requirements of the inspectors, in the modern world, everyone works online banking, but once a quarter we turn to the bank for statements and not out of idle curiosity…
The work of the department of work with legal entities leaves much to be desired, managers pay attention to this, please!!!
A department for servicing legal entities with almost no queues and waiting. Only for this I put a big plus. There are computers and printers for self-service. A spacious waiting room with a sufficient number of seats.
This department is sad! Cash registers sometimes do not accept money because they are filled out unreasonably, then they do not give out!!! I came to the bank to set up online banking on a macbook, there was no specialist there! Gagarin Dzhandosov was sent!!! The managers of the service department do not strain themselves.
Super bank only for some reason hid my documents from the system, they did not take them and did not have time to hand over the diamonds, too, my own bandits 2023 forced me to give them away, they said there were no cells
Very poor service at the bank, I sent a western transfer, decided to take it back, they've been messing around for two days, they come up with various excuses, it's already been going on for two days. They called the police and wrote a statement.
The department is not bad. But the parking lot is always occupied. I'm only free at night.
There is an Adm. For legal entities.
For individuals, the department is a little weak due to untrained staff.
It's not a very good bank. There was a merger with Kazkom, I thought that they would take all the innovations from them, but this did not happen. Constant queues, rude staff.
Terrible service at the checkout, I waited for an hour to withdraw money through the cash register, no one explained the reason for the wait, money was given out with a dissatisfied face.