Excellent bank branch. The staff is very nice and courteous. The head of the department is constantly in the hall herself and instantly solves issues at arm's length. Fast service, there is practically no one in the hall. Consultants even go outside to help people from the ATM and in case of problems.
A cool bank is always attentive, always fast, service is on top, money is stored securely, I advise this bank to explain everything how and what to do with a card with deposits
The most bureaucratic bank I've ever come across.
According to the schedule, they work without interruption, however, when visiting at lunch from 12 it happens that there is no manager, or the cash register is closed, and there is no sense in an afternoon schedule.
They start to move if you just start to "swing the rights".
There are a lot of bureaucratic formalities. The service is not the fastest. The employees always look tired, and there is no interest in helping the client. Unfortunately, there are few positive moments, about them in the next post.
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Наташа Соболева
Level 6 Local Expert
October 7, 2024
Always friendly service. One of the best branches of Halyk Bank
An inconvenient cash register. Payment for gas, water, electricity, etc., is not accepted. They link to the terminal, you pay there. It is not convenient to pay at the terminal, the device accepts only paper bills. It turns out that either there is no additional payment, or an overpayment.