Having entered the bank, I asked the employee at the entrance if currency transactions were possible. She answered yes, I took the ticket and waited 15 minutes. After that, I asked another employee, she also answered in the affirmative.
But it turned out that currency exchange for individuals does not work there
Pa pa ra pam
Money is often lost from the account when withdrawing.Then you have to write a statement and wait for a refund.Probably, ATMs are programmed this way on purpose.If I had found a lawyer specializing in banking, I would have sued.I'm tired of it