In all of Kostanay, there was only a truly qualified employee who could help a non-resident in a banking matter. Unfortunately, I don't remember the name, but I remember that one of the senior staff!) Thank you very much!)
An ordinary branch of a second-tier bank. Seats have been set up for visitors, and an information board is working. The bank's employees are friendly. All your questions will be answered. ATMs are available.
Hello, everyone. I don't know who I'm going through fast all the time. The consultants are polite, clean. They explain everything. I can't write anything bad
A terrible impression before closing 20 minutes, they started to sell me the system freezes, there is no money, etc. I ran to Abai, everything is fine there
I am writing a review not for a specific branch, but for the entire bank. I live in Kostanay district of Kostanay region. The card expired, was reissued without my consent and the place of receipt was not agreed upon. As a result, the map turned out to be 400 km from the place of residence. I ordered delivery to the address. I waited a month and a half, as a result, the card was sent 100 km in the other direction from me. WITH THIS ATTITUDE, I DO NOT RECOMMEND
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Dimash
Level 5 Local Expert
February 5, 2024
A comfortable clean and comfortable office! The staff are all polite and considerate👍🏼
I applied for a salary card, they told me to wait 10 days, apparently they are grinding it manually from the rocks of Mauritania, the most interesting thing is that 22 days have passed, I am still not ready, what other questions can there be about this bank
In the Homebank Halyk Bank application, I pay for all utilities, including for garbage in Tazalyk-2012 LLP for October and November 2021, I made payments to this LLP in the amount of 1463.36 tenge through the above-mentioned online application. What was my surprise when on 09.12.21 on the website of Tazalyk-2012 LLP I saw my debt in 1463.36 tenge! To the Bank's branch on Voroshilov Street, where I turned to the only manager on December 13, 2021 with the question: where did Tazalyk 2012 LLP go from the application, if it is still in the Utility Payments application, and why did my payments not reach them? The manager of the above-mentioned branch, Abai Tuyakbayev, looked at the payment history and made sure that I made a payment to Tazalyk 2012 LLP, but could not explain to me: who is to blame-the Bank or LLP for this outrage, but promised to call me if he understands my situation! I still don't have an answer! Therefore, I ask the management of CF Halyk Bank to explain where my payments went and why they did not reach Tazalyk 2012 LLP? Is or is not Tazalyk 2012 LLP a partner of the bank on December 13, 2021, if SO, whose fault was it that my money did not reach the addressee? Find out who is to blame for such sloppiness, because they undermine the image of the Bank by their inaction! I ask you to give a written answer to my
One of the most terrible branches of the bank. Huge queues at any time of the day. Terminals and ATMs work every other time. Managers are slow, and those who work near terminals also do not have information about half of the available options. Every visit to them brings nothing but irritation
The bank's main office is in Kostanay, but the level of employees is sometimes just "zero", especially at the level of average managers. Cashiers and ordinary staff are ready to help, but the approval process with the management sometimes takes more than a day. The office itself is very good, the queue distribution system, waiting area, room repairs, air conditioners, etc. However, the entrance porch is clearly poorly done, during rain all the water runs right down the walls into this vestibule, right afterwards.
Of course, you won't be able to get through the people.. It's a pity that not all cash registers are working. The consultants explain everything quite clearly.
Quiet horror and lawlessness. The snail moves faster and more willingly than those employees who, no matter what you ask, THE ANSWER is "I DON'T EVEN KNOW" 🙇♀️🤦♀️🤦♀️🤦♀️🤦♀️