Firstly, it is very convenient because it is nearby, secondly, a spacious customer service room, a lot of seats, an electronic scoreboard does not need to run to take a queue in the morning, in general, everything is fine.
The attitude towards customers, they closed card accounts with the liquidation of cards, knowing so well that after the last transactions it was impossible to close the account immediately, they sent them to withdraw the balance, drove people several times
There is a constantly long queue slow maintenance utilities are not paid, they are sent to the terminal to pay with a long queue, only three and sometimes two windows work