To open an account in this bank for a Russian, of course, the task is terribly difficult) you definitely need a printed IIN (they themselves will not print anything if this IIN is in electronic format, they say, your problems, go look for a copy center).
You definitely need an employment contract and salary certificates from your place of work.
You definitely need a notification sheet about your stay or a residence permit or a residence permit, and also in printed form.
Even if you managed to open an account and you came to open another one a month later, then you need to carry an employment contract and a salary certificate again (or more precisely, the account will be opened to you, but the money in the cash register will not be taken xD).
In short, we suffered with this bank)
We didn't see a big queue in this particular department, but maybe we were lucky, we usually arrived at 10-11 o'clock in the morning.
Excellent department, good quality, convenient location, everything is on top inside, waiting room, ticket offices, kind, helpful staff, especially managers, will always help, prompt