They presented a certificate for the DR at the end of the summer. I decided to leave a gift for the fall and went about my daily business. A couple of days ago, looking at my car, I decided that it was time to use this service and put the vehicle in order. But, unfortunately, the validity of the certificate has ended for a couple of days. Nevertheless, I made a call to the administrator, told the situation that I was only a couple of days late, did not arrive six months later. To which I received a brief and bored response from the administrator: the certificate is over, you are late. I understand that rules are rules, but customer orientation should be, and being a couple of days late, from my point of view, is not such a long time to solve this issue somehow. The negative fallout from the company, in particular from the administrator, remained. I will go to wash my car in another place, and in the future I will think about whether to stop by them or not, although I used the services periodically!
I recently washed the car again on H3O. I really liked the attentive, patient attitude of the administrator Sergey to the clients. I have been driving for more than 10 years, but I have not asked myself the question of car care for a long time. Sergey answered my numerous questions very calmly and clearly, explained the differences in services. Closer to winter, I will return for a quartz coating or make a hard wax. In the meantime, I'll just wash my faithful iron horse and enjoy the cleanliness. For me, a clean car is a separate kind of high. I haven't found a better place to wash yet.
The sink is very spoiled!!! 2 years of my car, everything was fine. Today I came to wash it as usual. We washed for 2 hours - as a result, the midges on the bumper were not washed, even a fly with outstretched wings stuck in the opening near the headlight stuck out. The car is white, you can see the kick-ass!! The answer was this: midges are not always washed, they need to be polished. In the sense of???? Guys, I washed the car not on the ring road from dust for 50 rubles!!! I came to the specialists with professional chemistry or not, probably not anymore. Conclusion: I will not come to you anymore!!! It is difficult and long to earn a reputation, but you can lose it easily and quickly