Positive. The sea, the green area, responsive bartenders in numerous bars. Not a bad kitchen. Well, a wonderful water park. Minuses. There are a lot of guests, there is a long queue for food at themed dinners. The extractor hood in the toilet did not work in the room, we went to the reception every day as if to work with a request to fix aphids to relocate. To no avail. The furniture and generally the renovation of the room were... tired. The child contracted pneumonia, which the local doctor did not recognize. On the first day, there were only three songs at the mini-disco, and then they didn't indulge in dancing either. For the same money, you can find a much better hotel

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Алексей Ш

Level 27 Local Expert

In principle, a good hotel. Good accommodation service. Magnificent green area. Nice pools. In the evenings, the show, laser and foam party are excellent, the theater is very average, the concerts are from average to good. Nice pools, especially in the water park. Excellent towel system without cards. Delicious food. There are enough sun beds by the sea and by the pools. Good and convenient entrance to the sea. Now the cons: This is not a premium, an ordinary five. The service in restaurants and bars is a quiet horror. For a long time, without understanding the basics of the service, with outright deception and ignoring the requests of tourists. I'll give you a couple of examples: the main restaurant, they constantly bring very heavily diluted tea. We approach, pour it ourselves. A waiter appears and offers to help. We say OK, but do not dilute it (Kyrgyz, understands and speaks Russian perfectly). We look, it dilutes anyway, closing its back on us. It brings. We ask, did you dilute it? He looks us in the eye and lies about not diluting it. I order the waiter a bloody Mary without vodka, I say, without alcohol. After about half an hour, he brings me some kind of light green stuff. To the question of what it answers - well, it's a cocktail, non-alcoholic. Well, the shuttle bus works terribly. Sometimes he drives, sometimes he doesn't, there is no schedule, you always have to catch him. Well, you put 2 shuttles, since one is not enough. In general, everything except the service is good, we had a good rest, but the little things described certainly pissed us off, especially the shuttle bus. In the service, you need to put things in order in a serious way and the animation is three-fold. None in fact. Entertain yourself.

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алина горелик

Level 4 Local Expert

I love this hotel, I've vacationed with children twice, a very large beautiful territory, excellent animation for both children and adults, good service, food, drinks, a cool area of the water park, it's very nice for adults to relax there while the children ride down the slides. There are two disadvantages, the sand on the beach is not very pleasant, a little rocky since it is Kemer and the price of the hotel is high.

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