In principle, a good hotel. Good accommodation service. Magnificent green area. Nice pools. In the evenings, the show, laser and foam party are excellent, the theater is very average, the concerts are from average to good. Nice pools, especially in the water park. Excellent towel system without cards. Delicious food. There are enough sun beds by the sea and by the pools. Good and convenient entrance to the sea. Now the cons: This is not a premium, an ordinary five. The service in restaurants and bars is a quiet horror. For a long time, without understanding the basics of the service, with outright deception and ignoring the requests of tourists. I'll give you a couple of examples: the main restaurant, they constantly bring very heavily diluted tea. We approach, pour it ourselves. A waiter appears and offers to help. We say OK, but do not dilute it (Kyrgyz, understands and speaks Russian perfectly). We look, it dilutes anyway, closing its back on us. It brings. We ask, did you dilute it? He looks us in the eye and lies about not diluting it. I order the waiter a bloody Mary without vodka, I say, without alcohol. After about half an hour, he brings me some kind of light green stuff. To the question of what it answers - well, it's a cocktail, non-alcoholic. Well, the shuttle bus works terribly. Sometimes he drives, sometimes he doesn't, there is no schedule, you always have to catch him. Well, you put 2 shuttles, since one is not enough. In general, everything except the service is good, we had a good rest, but the little things described certainly pissed us off, especially the shuttle bus. In the service, you need to put things in order in a serious way and the animation is three-fold. None in fact. Entertain yourself.

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Пахомов младший

Level 5 Local Expert

Super! Excellent hotel, service, infrastructure, food, pools, beach, large fitness room, games room. Everything is thought out. The food is served around the clock, most of the staff are Russian speakers. Excellent evening animation, and after 23.00 silence, disco indoors, so no noise. The children didn't want to leave. Everything is great! A small minus: the notification is only about the evening animation. There is also animation throughout the day, but we did not find such information about what and at what time. Animators go around, gather people, but they didn't know in advance where everything was. But they didn't suffer much, they had a lot of fun. And there is also a teenage club on the territory, but we did not find it open. But these are small things. Hotel 5+

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Milena Bochkarjova

Level 9 Local Expert

A chic hotel where you will feel taken care of while relaxing 24/7... Comfortable rooms with comfortable mattresses and daily cleaning... Great food.. fresh and varied so much ... that I want to taste and taste this beauty ... and goodies ... Many thanks to the chefs and the guys waiters… They will bring everything... that you order to the table ..., Evening concert programs, various shows ... as well as a foam party! Very cozy beach.... It is large and has a sandy bottom and a rocky entrance.. water attractions… Whatever your heart desires… Lots of entertainment from the good-natured animation team🫶Thank you very much for a real comfortable stay... we will definitely come back... again

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