I visited a car repair shop to change the oil in the variator. The queue is electronic, everything is clear and convenient. The craftsmen are qualified, they know their job. High-quality oil was poured and the oil service regulations were explained in detail. I express my gratitude for the high-quality work.
I've been going only to them for five years now. The staff is polite, attentive, always go to a meeting. They do it quickly and efficiently, as well as the location is very convenient. I recommend it!
Alas, the service was previously very good! But now everything has changed from the head office, so this is the case:
I changed the oil according to their recommendations, which was so praised, as a result, I got a terrible oil burning and knocking and vibration!!! I turned to the head office, conducted a technical inspection in the car from the electronics to the engine, everything was fine, there were no complaints, they agreed to change the oil to the previous one, which was filled in, with payment of the difference. The result: they were kicked, at this point on Yassawi, they began to take away bodies, during a conversation, at the end they sent them right in the face, looking at them literarily.
And in the head office, the leading expert, with many examples, refused to fully listen to the client.
People do not pour better what they recommend, pour the oil that you previously poured, they do not take any responsibility for their recommendation.
In vain, fork out for another oil change, for the engine alignment.
As soon as there is time, I will appeal to protect the human rights of the consumer.
I stopped by on a weekday - there is no queue. We changed the oil, filters, including fuel, refueled the air conditioner, checked the brake and antifreeze. Everything is high-quality - what is needed, carefully disassembled, put back together, checked that there are no leaks and drips. They give a guarantee. There are also oils, liquids and simple filters available (you need to look for a fuel filter in advance). The staff is friendly. You can pay by card or via Caspi.
Good service, there are no disadvantages, clean order in the workplace, the masters work carefully and carefully. I'm happy with everything thank you 👍