I visited a car repair shop to change the oil in the variator. The queue is electronic, everything is clear and convenient. The craftsmen are qualified, they know their job. High-quality oil was poured and the oil service regulations were explained in detail. I express my gratitude for the high-quality work.
We picked up the oil according to the car model, I have a diesel engine, I pour 10 by 40, we determined the type of oil correctly. I pressed for about 20 minutes and a box was released, on the territory of 6 boxes. They treated me as a woman normally and did not try to "push" the blonde too much
Alas, the service was previously very good! But now everything has changed from the head office, so this is the case:
I changed the oil according to their recommendations, which was so praised, as a result, I got a terrible oil burning and knocking and vibration!!! I turned to the head office, conducted a technical inspection in the car from the electronics to the engine, everything was fine, there were no complaints, they agreed to change the oil to the previous one, which was filled in, with payment of the difference. The result: they were kicked, at this point on Yassawi, they began to take away bodies, during a conversation, at the end they sent them right in the face, looking at them literarily.
And in the head office, the leading expert, with many examples, refused to fully listen to the client.
People do not pour better what they recommend, pour the oil that you previously poured, they do not take any responsibility for their recommendation.
In vain, fork out for another oil change, for the engine alignment.
As soon as there is time, I will appeal to protect the human rights of the consumer.