The experience of the visit is negative. I do not consider it the norm to speak in raised tones and anger to a dog who is already stressed.: "you got me," "behave yourself," etc. I'm afraid to imagine what happens when the owners are not around ... It's hard to describe how shocked I was when I heard all this!
P.S. Thank you for contacting us and resolving this situation in a positive way! It's nice to be heard.
A professional approach. It's nice that you asked how it was before and took my opinion into account. I am grateful that we went to the meeting and thanks to them we managed to make a surprise for the girl.
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Anonymous review
March 26, 2023
If you have a dog
And he's very angry about the haircut,
A haircut is like a fight for him,
Then you should come here to Groom Wool.
Jeanne cuts any hair here,
Kind, barking, angry.
He will caress, pacify,
She cuts everything skillfully!
Don't be embarrassed, hurry up
And bring your pets,
They bring them beauty
It will be visible a mile away!
I took a Pekingese puppy for a haircut, the puppy is five months old, I bought it for my daughter. They were accepted without an appointment, the staff was friendly, they cut their hair well.
0/10 the service was refused, just because my dog is not thoroughbred
I think this speaks only about their lack of professionalism! I was shocked, honestly
Good afternoon. Thanks to the polite, attentive and careful staff. Cozy atmosphere and pleasant prices. Our Cocker spaniel and we are very grateful to you.😁Thank you!