We were in the middle of June 2024 . I really liked the hotel...everything is new, chic and spacious rooms with daily cleaning and a change of snow-white towels. The staff is very helpful and always ready to help. The sea is a few meters away. The sea is very clean.The beach is just beginning to be equipped, but it is also very good...the hotel has sun beds and umbrellas for those who need them are also available...the main thing is the absence of crowds of people....The hotel's restaurant has a magnificent view of the sea and an excellent variety of breakfasts. I recommend you to visit. Kristina and Marina, we will definitely come back to you!!! You are the best...
Everything is perfect! I am surprised that there can be such a service in Abkhazia. The hotel is new, the staff is executive, clean linen and a bathroom are the most important things for me, air conditioning, sea/mountain views. The beach can be said to be almost private, because it takes about 30 seconds to walk to it, there are no people on the beach itself, only hotel visitors. Umbrellas and sun beds are also provided from the hotel. Bassik is a buzz! There was even an inflatable circle) the breakfasts are delicious, varied, Swedish line. Gel, shampoo, dental and shaving kit, slippers, beach towels are also provided. Even the standard rooms are spacious and comfortable.
Minuses:
-sockets are far from the bed
- there is no phone in the room to contact the reception
- it is very expensive to eat at the bar
-the buffet for lunch and dinner is not even worth taking, it is scarce, it is not worth 1350 rubles.. it is better to eat at the cafe Zhar-pizza
- bartender Daria is a bit rude
- Wi-Fi works super poorly
-small TV
- kolkhoz curtain in the bathroom) because of it, the whole floor is wet, it is better to put glass there, since the curtain spoils the whole view.
Will I come back here - yes!
It's nice to see a pleasant modern hotel in Abkhazia, but at a fairly high level. The girls and the staff are just beautiful!! The food and breakfasts are immaculate! Keep the brand, I recommend it from the bottom of my heart. Minus - there is no elevator and women offer to help lift the suitcase to the owners - this is not possible , of course . In the axial class!!
We had a vacation with our spouse in July 2024. I really liked the hotel, everything is clean and beautiful. The staff is very helpful. A good cafe, the dishes are very tasty, you can eat according to the menu or buffet type. There is a private beach and a swimming pool. The hotel itself is located at the end of the embankment, a twenty-minute walk from the market. There is also a small park nearby. We will definitely come back here again
The hotel is new. The network is good. Breakfasts are acceptable. The choice is not great, but everything is delicious. Dinner is also good. But it's better to come earlier) one shift the girls are trying very hard. The second one is not so much anymore. But overall we enjoyed the rest. The disadvantage is that the weather turned bad in September, but the heated pool was not heated. They said that the weather would still be good, so they didn't turn it on. It's a shame. I put 5 stars in the hope that the hotel staff will feed the dogs that live there (especially the beautiful redhead) I will come and check)
A great new hotel, far from the hustle and bustle of the city with its own beach and clear sea. Friendly, helpful staff who do their job perfectly. Very tasty cuisine. The room has everything you need. There are coastal cafes for every taste within walking distance. If I come to Gudauta again, I will stay at this hotel.
We stayed at the hotel from August 13-15 this year. Honestly, we were pleasantly shocked that Abkhazia has such a service. Very helpful staff: girls at the reception, security, cafe, handyman - they will prompt, help, tell. Breakfast is a buffet, there is a choice, but not to say that it is large. The food is average, not to say that it is delicious, but you can't call it tasteless either. A large selection of different sauces and drinks. The room is very clean, all the linens are snow-white, everything is shiny in the bathroom, shower accessories are also put in. The sea is the first coastline, the beach is adjacent. Minus - next to the river is a shit hole, it's better to go to the left, it doesn't stink 😂 in general, we are very happy that for such money (10500 for 2 days) in the month of August, we got excellent service and a great location
We chose this hotel because we have already been to this chain in Krasnaya Polyana - I liked it, plus good reviews. But everything turned out to be not so clear ..
Just about the cons:
1. The hotel has 5 floors and there is no elevator, they dragged a heavy suitcase up the stairs to the 4th floor.
2. "Abkhazian service" - upon arrival, products were unloaded and accepted right at the central entrance, in order to pass with a suitcase, we had to move the packages ourselves, the question is "why exactly there?")) in general, the staff feels comfortable)) It was the first time I saw employees having dinner right in the hotel restaurant in the common room, behaving like a hostess.
- Arriving at four o'clock in the afternoon, our room was not ready yet.
- Forgot to issue a guest card that gives a discount on the restaurant.
- One room key, even if there are more than two people there.
3. The absence of normal sockets in the room, actually there are only two in the room, one under the kettle, the other under the dressing table, i.e. there are none near the bed, as usual..Charge your phone somewhere else. I saw a girl sitting on the floor in the hall to plug a laptop into an outlet..apparently it's the same everywhere.
4. The hotel is new, but the walls and carpet are already dirty in places.
5. There are no bathrobes, although they are usually given in hotels with a swimming pool.
6. The beach near the hotel (pebbles) has no infrastructure, there are several sun beds and a couple of changing cabins. The beach looks much more decent next door.
Positive:
1. Large rooms (we had a standard), high ceilings, there is a balcony. Clean, new and modern renovation.
2. Quiet place, the very end of the embankment.
3. There is a nice swimming pool with sun beds and heated.
4. The restaurant is on site, they cook quite tasty.
5. There is a parking lot in front of the entrance with cameras.
6. There is a breakfast buffet, held in the restaurant. The choice is not great, but you will not be hungry. For me, the advantage is the availability of coffee beans.
We booked in advance, the room cost 8 thousand considering the Yandex travel promo code. I think it's expensive for this hotel. On the arrival date (mid-September), the price dropped to 5 thousand, with a promo code it was possible to stop by for 4 thousand, which is already acceptable.
A good hotel, meets the requirements of a pleasant stay. Spacious rooms, coziness, comfort, air conditioning. For me, there is one drawback: there is not enough mesh on the door leading to the balcony. The dining room (restaurant, if you like) is located in a separate building, which enhances the pleasant experience. Attentive staff, high-level cleaning - everything you need, and even more. By the way, a good assortment of dishes, delicious food. I recommend it!
I will definitely come here again!
A wonderful hotel for a family vacation or a significant other! The service is great, everyone is responsive and friendly. The bed linen is brand new! The breakfasts are good!!! You are doing a great job to ensure that your guests live in comfort! Thank you for a wonderful time with you!
On the recommendation of the manager of Helmsman Victoria, we rested from September 2 to September 13, 2024 in Gudauta (Abkhazia), the Grace Faors hotel was very pleasant. The hotel can be assigned 4*. The towel was changed after 2 days, the bed linen after 3, the staff is friendly, The food is excellent, the sea is really 50m away. Sun beds with umbrellas are free of charge from the hotel along the promenade along the sea. There is a city park with a beach nearby. There are many cafes, canteens nearby, All within walking distance of the market, shops, supermarkets. I recommended it to my brother, he is resting with his family now - they are very satisfied. I highly recommend it.
A wonderful hotel! A nice room with everything you need, pleasant staff, its own clean beach with sun loungers and umbrellas, a delicious restaurant! Special thanks for the "compliment" to the newlyweds)
We had a rest on May 11 , 12.We took this hotel for the sake of a heated pool, it turned out to be cold.There was nothing to do at the hotel, There was bad weather, a downpour, there was no way to go anywhere.We thought we'd go swimming in the rain.At least they could have put up simulators.The beach next to the sea is unequipped.A small river flows nearby.Alcohol at cosmic prices.There is nowhere to fry kebabs and it is impossible, although there are gazebos.We took breakfast-the norm.There are untrained staff at the reception.I liked one girl Marina-she worked at the reception on Sunday, May 12.- she told us everything, where you can go in the rain by car-to the thermal springs nearby.She's doing great-she's in her place.The sheets and towel are perfectly clean -this is a big plus.We lived on the 5th floor-with a sea view-very cool-sea view through the window from the bed!!In summer, this hotel will be great, but not in spring or late autumn.We will not go there anymore, although there are advantages to this hotel.It is not friendly, these guards always walk in plain sight-their nationalities-they stare all the time-it is unpleasant to rest, you will not relax.This is purely my opinion.....
For three stars, everything is fine.
On the seashore, cleanliness, excellent breakfasts,its own beach, cleaned, a quiet place for a couple to relax.It can be seen that the emphasis is on cleanliness, comfort and guest service.
A pleasant hotel, in fact, as well as the entire Grace chain. The rooms are fresh and large. The staff is very helpful. It takes less than 1 minute to walk to the beach, the beach is private, there are sun beds. The heated pool, everything is very decent. The price tag in the restaurant is pleasant, the food is delicious.
We visited there in April, before the start of the high season. The location is just awesome, the 1st line is by the sea, the shops are not far from the market. The breakfasts are hearty and varied, the machine coffee is simply a masterpiece, there were not big disadvantages in terms of service and room configuration, there is something for the hotel management to work on.
Nice hotel, good repair, new furniture, heated pool, good location. I didn't like the cafe's work. We were the only guests at the hotel, we arrived at about 18 o'clock, the cafe was no longer open, although it should be until 20, we slept through breakfast for 40 minutes, the very principled staff refused to feed, although breakfast was included in the payment. We were the only guests at the hotel and such an unobtrusive service for 6 thousand rubles per night. We wanted to stay for another day, but after such an attitude we changed our minds.
Great hotel. The rooms are new and spacious. The breakfasts are delicious. We had lunch and dinner at the hotel too, the prices are reasonable. The food is fresh and delicious. You can pay by transfer to the card. The beach is nearby in Kate Park. There is a rental of sun loungers 250 rubles per day. Unfortunately, there is no private beach, I had to constantly rent sunbeds. The hotel is well located, within walking distance of a cafe with live music. If you want to go to another city, the girls called a taxi at the reception.
I was from 08/14/24 a nice fresh hotel very helpful staff the kitchen is also delicious the sea is very close and the pool is gorgeous clean I really liked everything I advise
Отдыхали с 07.08.2023 по 15.08.2024
Новый, красивый, удобный отель.
Находится на первой линии, море в двух шагах, расположение отличное, тихо и спокойно. Постельное сменили один раз, полотенца меняли каждый день, уборка ежедневно. Номер красивый, просторный, все есть, балкон, сушилка, холодильник, чайник, кондиционер. Шумоизоляция хорошая.
Кафе на территории, готовят очень вкусно, девочки умницы, огромное спасибо Надюше, администратор Эсма тоже очень хорошая, всегда бысто и оперативно поможет и подскажет, территория отеля ухоженная, есть бассейн и беседки. На пляж можно ходить рядом , есть лежаки, зонтики, шезлонги (платно)
Рядом парк, кафе, до магазинов 8-10 минут, до местного рынка 15 минут.Если вам надо дискотеки и тусовки, то это не сюда, тут тихо и спокойно. Море чистейшее и очень тёплое было, пляж средняя галька. Берите экскурсии, в Абхазии очень красивая природа!
Нам очень понравилось.
Of the advantages, only fresh rooms and a swimming pool, and reception staff…
The problems started even when booking, the staff of the general booking department were only able to form correctly for the third time.
Disgusting food, porridges filled with boiling water, poor quality of products.
Sticky pasta for dinner.. There was poisoning.. according to the reviews of other guests, many had poisoning, some were even taken away by ambulance
About the beach:
A sewage river flows into the sea right next to the hotel, the stench is terrible, the beach is littered and not cleaned
The hotel is nice, the staff is lazy. What is meant by room cleaning here? Only garbage removal, and then if you put it in bags beforehand and bring it to the door. Make the bed? They haven't even heard of it here. They will change the towel and linen only if you remind them. Food, I'm not picky, but it seemed very poor to others. For the money that we went, it is clearly not worth it.
Чистая новая гостиница. Номера просторные и чистые. Бельё и полотенца меняют через день. В фойе мягкие диванчики и приятная прохлада. До моря 2 минуты хотьбы. Очень приятный бонус - бассейн с подогревом. Большая территория с газончиками и беседками. На территории кафе. Несколько однообразные завтраки входят в стоимость номера.
Персонал весь приветливый и услужливый.
Администратор Эсма - выше всяких похвал. Мгновенно реагирует на любое пожелание гостей. И всегда готова помочь в любом вопросе.
Эсма, спасибо Вам отдельное!
And Faors again!!!Our favorite 206. The food conditions have changed:my family was more satisfied with the breakfasts of 2023, the new owners are making new rules, it tastes and colors, so to speak.The staff are all well done, all diligent-clean, friendly, courteous.My heart is forever in Gudauta-Faors is the best place for me!!!
Nice fresh hotel from 2023 , everything is new . The sea is nearby , the breakfasts are normal . There is an outdoor heated swimming pool and this is a huge plus ,
Great hotel! Excellent staff at the reception, polite, kind, helped to sort out the SIM card) the restaurant is so-so, the food tastes average, the service is even worse
Отличный отель, новый, современный, интернет ловит отлично, приветливый персонал, полотенца меняют каждые 2 дня, убираются каждый день, любой вопрос решают быстро, за это огромное спасибо очаровательной Эсме, завтраки вполне питательные, если лень куда-то идти, то на заказ вкусно приготовят и обед и ужин. Рекомендую!
Отличный отель в красивом исполнении! Постройка советского качества, стены толстые, построинних звуков и шума нет!
Оооочеьюнь классный газон, прям приятно. Чисто, уютно. До моря 100м.
Хорошая столовая (ресторан)
Нам очень понравилось, советуем!!!
Everything is super!!!
Hotel for 5!
Cafe service for 5!
But minus 1- the beach is not well maintained (((
And alas, there is nowhere to go for a walk (((
5 stars to support the newly opened hotel! Administrator Indira, thank you very much! You are well done, you are so happy for the cause, which is pleasant to the point of insanity!) When everything is fully adjusted, it will be amazing! I wish you prosperity!
Отдыхали с 3 сентября по 16 сентября. Отличное место, прямо море за калиткой, зона бассейна на территории лежаки и зонты, отзывчивый персонал, администратору Эсме - респект! Комфортные большие номера, всё сделано со вкусом и удобно. Прекрасная столовая, вкусное питание, очень понравилось, кудесницам кухни Юлям и Кате брльшое спасибо! Этот отель произвёл неизгладимое впечатление, хочется сюда вернуться ещё раз!!!
Изумительный, новый, чистый отель.
Останавливались в августе 2022
Понравилось всё.
Прекрасное обслуживание, начиная со стойки регистрации, где приветливая девушка Эсма экстренно нашла нам номера. Отличный, стильно выполненный холл отеля с качественным кондиционером. У нас был двухкомнатный просторный номер на 5 этаже. Почти ежедневная уборка в номере, регулярная смена белья и полотенец. Прекрасный вид из окон на горы, зелень и море. Море в двух шагах, но пляж надо почистить для улучшения статуса отеля. Чистый бассейн с подсветкой и подогревом.
На улице удобные беседки. Полноценные завтраки.
Из замечаний: надо наладить работу обслуживающего персонала столовой, иногда не успевали убирать со столов. Хотелось бы кофе-машину, хотя кофе, который готовила Эсма был бесподобный!!!
Успехов и процветания отелю!
Завтраки вкусные, кроме овсяной каши, она пересолена. Уборка каждый день во время завтрака, это большой плюс. Бассейн супер, кафе на высоте. Только пляж возле отеля вообще не очень. Воняет канализацией, купаться не решились.
Нам очень понравился отель! Он совсем новый! Убирались каждый день! Просторные номера! Очень хорошо продумано строительство! У каждого номера есть балкон! Виды с балкона невероятные! С одной стороны на горы с другой на море! Пляж ещё сделан, но думаю это вопрос времени! Рядом с отелем находится очень вкусный ресторан, готовят и на доставку и на вынос там всегда была полная посадка, самое главное все свежее!
Попали сюда в силу обстоятельств...наш отель в пицунде затопило и персонал Фаорс принял беженцев) нас было четверо,поэтому нам повезло, дали люкс на 5 этаже)) отель хороший, кормят неплохо, есть бассейн,но какой-то прохладный. Пляж очень так себе. Вообще в Гудауте само по себе скучно и некуда сходить. Спасибо персоналу за то, что приютили
Отдыхаем здесь второй день ,на море ездим в Пицунду или на золотой берег !Тут невыносимо воняет канализацией от реки которая впадает в море !Один раз покупались и у всех ротовирус,сутки выкидывай с отпуска 🥲Поэтому кто хочет отдохнуть на чистом море без хлопот вам не сюда !
Прекрасный уютный отель бутикового типа с бассейном, беседками и достойным сервисом. Пляж метрах в 50, но пока не оборудован. Очень довольны, что остановились в этом отеле и вернёмся вновь, если окажемся в Абхазии
Отель красивый, новый, комфортный. Что касается завтраков - просто беда! На завтрак растворимый кофе не самого лучшего качества, вместо масла на тарелке общей раздачи - маргарин, по-моему просто позор! Нигде не видела, чтобы с такой стоимостью номеров экономили копейки! Сырники сделаны из растительного творога. Блинчики - полуфабрикаты готовые из магазина. В номерах кружки есть, а ложек нет. Чайник есть, а чая нет:)))