Green Street
48 reviews
October 14
I went to the store for the second time. For the first time, I was answered correctly through Instagram, answering questions. Today I wrote for the second time, as I saw an advertisement on Instagram and decided to find out the availability. To my question about availability, I was sent a post saying that there is no pre-order and delivery due to the holiday. I pointed out once again that I needed to find out the availability, to which I was told that this could only be found in the store. I'm sorry, but it's more convenient for many people to find out availability remotely than to go around stores to find out availability. I was in the store at the beginning of the year, the service leaves much to be desired. The seller with a dissatisfied face cannot offer anything and answers the question with a question. The quality of some colors leaves much to be desired.
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October 15
We bought flowers for mother's Day: we were pleased with the organization of service-there were enough florists and there was no queue! Thank you for the pleasant emotions!
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October 13
We ordered a bouquet of 11 flowers, not only was the bouquet not very good in terms of flower quality, rustic packaging, the color of the flowers did not match what was in the photo on Instagram, but also 10 pcs.
Good job.
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January 15
The previous time I visited the store in early autumn, then I could not buy a bouquet - the assortment was 2 stunted flowers with a couple of non-aesthetic bouquets and (the tongue does not turn to call the employee a "florist"), extremely toxic, offended by the whole world, and, in particular, at people who enter the store and tear her away from extremely important personal matters, saleswoman.
Today, to my disappointment, I decided to come in, suddenly something has changed and this time I will be able to buy a bouquet and leave without feeling like you have been doused with mud. I bought flowers that are more or less satisfactory, but there is no assortment. For personnel - no changes. But it's also for the best: they are gathered in one place and you will not have to interact with them anymore, because there will definitely not be another "what if something has changed for the better".
The company is grateful that they have gathered the "best" staff.
And like the cherry on the cake: the check was not given out when paying in cash, the total cost of the bouquet came out about 10p higher than the amount for flowers and decoration
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November 23
Unfortunately, when I needed to, there were only 4 bouquets from the selection. The staff is polite, they said that they have not yet had time to unpack and arrange (in 123 days).
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September 21
they came to order 3 bouquets 3 hours before the wedding ceremony, 2 bouquets were collected with us, and we asked them to collect the third one in 2 hours, I will mention that with FULL prepayment. when we came to pick up this 3 bouquet 20 minutes before the wedding, it turned out that it was not collected, we waited diligently for this bouquet of 5 roses to be collected, as a result, the girl collected absolutely unpresentable roses for us, looking at her displeased face after hearing the phrase "we are going to the wedding and you gave us some wilted roses"
I will add in support to the last comment that an absolutely toxic girl served us, to the request "advise us some kind of bouquet for the wedding" the answer was "well, what flowers do you like?"
at the end of each of her sentences, she made an onslaught with her voice and behavior that she was absolutely not interested in and she did not want to help) actually it was she who did not collect the bouquet for us, which I mentioned (the girl has black hair)
customer orientation is at zero)
it's a complete shame and horror, being late for the wedding, because of the terrible roses, although we ordered them 2 hours in advance
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July 5
Of course, I wonder what the money was paid for? I ordered flowers, I paid by e-mail, the courier never arrived
It is better not to order here ever
. P.S. The money was returned
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June 14
In short, a complete lack of service, a mess and confusion. There is a shortage of staff, or the inability to work with a large flow of customers.
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January 11
Thank you for the beautiful bouquet for my daughter. Thank you for being in touch with me, as I ordered the bouquet from Kazakhstan. I am very satisfied with the service and the quality of the goods. Roses are beautiful.
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October 2
I have never written reviews, especially negative ones, but this case did not leave anyone indifferent. A well-promoted Instagram account, a large number of beautiful bouquets in the profile inspire confidence, don't they? So we fell for a beautiful picture by ordering online a bouquet of mixed peony-shaped bush roses for the birthday of a loved one. An expectation/reality has occurred. Instead of a bouquet of fresh lush roses and a MIX of colors, dehydrated dry roses came, the petals of which were already torn off and covered with uncharacteristically yellow/brown shades. There are at least 5 shades of roses in the Instagram photo of this "mix". There are two of them in our bouquet. Compositionally, it's about nothing. Pink roses with a couple of three scarlet ones, which, I remind you, are living out their last hours. And under the Instagram photo of an example of this bouquet it says: "...the photo shows approximately, the bouquet may differ from the composition in colors." This can be rephrased into "We are not responsible for the bouquet we have collected, because depending on the circumstances it may be collected with the remains of rotten flowers that will not match either the photo or the description." All that is indicated in the profile description, which is: "fresh flowers every day, price / quality 🔥" !!IT DOESN'T MATCH!! with reality. If you are applying for such high—profile statements, improve the quality of service, hire staff who love their work and will not allow this to happen. How can you treat your potentially loyal customers like this? How can you be so condescending to the joy of others? How many people have already been under a negative impression because of your bad faith? You are obliged to provide high-quality services AT ALL TIMES, and not on a case-by-case basis. If you cannot guarantee this, specify this point in your social networks so that people keep it in mind. Bosses and employees, sometime you will have to face a "pig in a poke" situation, because unfortunately, this is a very common practice in the service sector. Maybe then you will understand such a thing: in order to be returned to you, you need not to disappoint, but to charm. Especially if your business is related to floristry.
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June 15
The best, fastest and most attentive service! Thanks!
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July 21
I ordered the delivery for the first time - it was not delivered. A system failure. Ordered for the second time - 1) for some reason, the courier calls the recipient in 40 minutes and informs her that he is going (although delivery is in the range of an hour) 2) then he calls and says "I broke down", wait another 40 minutes.
If you want to make a surprise, without nerves, choose other flower shops. Complete disappointment and negative emotions.
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March 24
This is the best store I know. The quality is always excellent. The girls collect excellent bouquets. You can always order in advance for a certain time.
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August 26, 2023
A great place, I recommend it, roses stand well for a very long time, so far I have not found a place where roses would stand longer than here. Nice staff, the girls will tell you and show you and they will collect a bouquet with you, and they will collect a bouquet for pickup.
In general, I recommend it, I take it here all the time)))
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July 19, 2023
15 .07 . I ordered a bouquet of carnations . There are three such as in the photo. I asked the seller what quantity is in the photo, in order to understand the dimensions and how much to order for myself (photo 2), I ordered at the time I needed. as a result, I was in a hurry to the event, and arriving at the place for flowers, I was shocked by what I saw, to say that it was tin, that's an understatement. The description and photos that they advertise their flowers are not as similar, I would even say that they are opposite to each other. It was a pity that I didn't have time to stand swearing and choose something else, I had to take that mess in photo number 1 and leave upset. Yes, I was warned that the DESIGN would be similar, but not that the flowers would be completely different. Why advertise beauty, but sniff ***?
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October 21, 2023
Ordered delivery, arrived an hour late. There was no limit to the disappointment, the price-quality ratio, as it is written in their insta account, is simply ridiculous. The rosebuds are the size of a thumb, although in the photo they are 2 times larger. The wrapping paper is all crumpled. I think it's easy to guess from the photo where the expectation is and where the reality is.
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March 7
Very good flowers, the guys conceded a little in price. but the prices are acceptable as it is. a very beautiful bouquet
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March 29
At 16:47 I asked about the availability of French roses, at 17:10 I was already in the store, but there were no roses…
Why mislead people?
I asked specifically so as not to waste my time!
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May 5
A great store, I always come for ready-made bouquets, the prices are also good.
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October 29, 2022
I opened this store for myself in August of this year. Roses are always fresh, a very big selection. Very unusual bouquets, the design is surprising, the prices are pleasantly pleasing. I won't argue - go yourself, you won't regret it!
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October 29, 2023
I ordered a bouquet via the Internet, I was very upset when I saw the result. It was as if he was used instead of a broom. All the roses are crumpled and not fresh, it's even a shame to give such flowers. The advertising is beautiful, but the result is disappointing.
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July 5
I bought pin-shaped bush roses from them, they stood for a week in general gorgeous
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January 29, 2023
I went to the store to buy flowers for the funeral, I chose roses. At that time, the saleswoman was unpacking other roses, I politely asked her to hurry up, because I have a trolleybus and I'm in a hurry to attend the event. But the girl is not simple and she was not going to be interrupted, calmly continued her unpacking. I had to wait for her to finish even after my request, which left an unpleasant aftertaste. I can't say anything good. There are no complaints about the roses themselves.
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February 12
I ordered a bouquet of chrysanthemums on February 10, most of them wilted the next day. by the way, chrysanthemums cost ~ 14 days. comments are closed on Instagram, now I understand why)
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March 12, 2023
I ordered tulips online with delivery! A complete disappointment. We collected terrible colors, a dark and gloomy bouquet, although we discussed everything and showed everything to the customer from his own photos!They did not bring fresh tulips and threw them away on the 3rd day! So much for the mood for March 8th! A bouquet of 41 pieces did not even stand! The work is probably not on quality, but on quantity! I definitely do not recommend it
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June 21
Well, flowers don't always last long. doubtful, but okay
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March 3, 2023
A great store. they collect bouquets quickly and efficiently with a smile on their face, Thank you girls!!! Always fresh flowers
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February 12, 2023
I was in a hurry - everything was done very quickly and really beautifully! Thanks! And I'll be visiting all the time! And the smell of roses is a separate topic! My wife was just thrilled!
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October 18, 2023
the choice is not huge, but I like that the flowers are always fresh and the staff is nice
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September 10, 2023
The flowers were always good. I took a bouquet of 4. But some unhappy villains are working there. In the correspondence, the answer to fuck off, you come- there are three ladies and you are just an empty place there
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November 8, 2022
The flowers are always decent. The service is fast and high-quality. Everyone is friendly. I really like to buy flowers here. I've been with them for 7 years now.
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October 19, 2023
A good store.Great team.
The bouquet turned out to be 100%!!!
Gorgeous roses, gorgeous mood.
Everyone is happy!!!! Thanks
Have a good week
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October 25, 2023
They asked me to arrange a bouquet at the discretion of the girl-master, I designed such a beautiful "nezhnyatina" :)
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February 13, 2023
You will receive such a fresh bouquet for 90+ rubles with paid delivery. (By the way, the delivery does not arrive at the time specified by you, but at a convenient time for them, without even contacting them beforehand :))
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November 7, 2021
Good prices and choice. But the boorish attitude of employees can dramatically negatively affect the assessment of the service as a whole. We were in a hurry, we went to buy 7 roses, which just needed to be wrapped in paper and that's it. One seller was already knitting a bouquet to another client, the second was sweeping the floor (an incredibly important task when the buyer is standing and waiting)! They just said culturally that we were in a hurry and asked us to hurry up, to which they heard in response: "don't you see that the seller is busy? He'll be free now and let you go." I had to wait until she cleared the floor and condescended to let us have 7 roses. It was very unpleasant, the impressions of the store were spoiled, although this is not the first time we have bought here.
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October 19, 2021
I was buying a bouquet for a girl. We quickly collected a beautiful bouquet for a pleasant price. Pleasant staff and high-quality service. Come in if you need flowers and you won't regret it
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March 18
The prices are average, the service is good
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January 9, 2022
Fresh flowers, excellent bouquets. Orders are always completed on time and taking into account all wishes. Thanks!
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June 15, 2021
Super store!!!! Gorgeous bouquets for every taste and color)))) there is also a bouquet delivery!!!!
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August 27, 2022
Super store and excellent service and always fresh flowers
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September 28, 2021
Great store, beautiful flowers! I am glad that you can order in advance.
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September 7, 2022
A good store, always fresh flowers .
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October 11, 2022
Thank you for the lovely bouquet.
10 out of 10))
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January 7, 2023
Thanks for the great bouquet!!!
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March 8, 2022
Flowers in a vase, like the one in the toilet a day later!
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April 23, 2023
Flowers are not the first freshness ;(
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March 8, 2022
Of the 17 roses the next day, only 10 remained in a more or less condition
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February 21, 2021
The flowers are always fresh and last a long time
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