We had a rest in September! Everything is just wonderful, clean, beautiful. The attitude of the staff is excellent, friendly! The bed linen was changed, towels too. The breakfast is delicious! There are small disadvantages- you will not be able to warm up your food. Microwaves are in the dining room and you can only warm food bought from them. We also faced the problem of the grill, it is not there. It seems to me that it is necessary to indicate in the description that there is no barbecue area. The barbecue that is fried by the owner of this hotel is very tasty, but it is heated in the microwave in the dining room, as it is fried at a certain time.
Excellent hotel, we lived in an apartment on the third floor. It is very spacious, the beds are comfortable, there is air conditioning in every room, two good toilets, a hairdryer, a refrigerator. There is an ironing board and an iron on the floor. The dining room on the ground floor is very well fed, it is possible to order dishes for yourself and also choose from the already available dishes in the showcase. You can eat in the building under air conditioning or go outside under a chaise longue, they also allow you to take food to your house, who rents at home and eat on their veranda. In the evening, small discos for children turn on the column outside until 21 o'clock, so it does not cause inconvenience for other vacationers. I liked the hotel itself, the only disadvantage is the road to the sea- it's not far to go, but there is no sidewalk fenced off for pedestrians along the road, everything goes where it has to, and cars with locals and tourists go fast enough, children need to be held by the hand all the time. We were in early September, we were lucky with the weather, it's hot outside and the sea is warm, very clean. There are pebbles on the beach, so it's better to go straight with special shoes or buy one in tents near the beach.
Everything is at home. Quietly. Comfortably. Clear. The staff is friendly. The territory is vast. The rooms are spacious. Breakfast is included in the room rate, it is quite acceptable. For an additional fee, you can take whatever you wish.
We had a family vacation in July 2023.
The hotel is just a bomb... especially for families with small children. Everything is here! There is a playground (not in the sun), a wonderful dining room where you can warm up food, just sit in pleasant company in the evening. Please note -a free washing machine, although it was practically not useful to us, but for families with young children, very much so. Parking for cars. We lived in a separate house (everything we need is there: refrigerator, kettle, hair dryer, powerful, everything for hygiene: shower gel, soap, toilet paper). The bed linen is boiling white, the replacement of both bed linen and towels, everything is on schedule. Almost everything has been thought out to the smallest detail! but....I would like to say a special THANK YOU to a wonderful person - Svetlana (tech.pernonal), what a good fellow you are, not everyone can keep such cleanliness. That you don't ask her, well, everything will help, everything will prompt, everything will clean up. A miracle, not a woman!
Unfortunately, I do not know the names of the owners, thank you very much for taking such care of people!!!!
We rested at the hotel in early September 2024. It's just wonderful!!! Time has passed, and we remember this family (the owners of the hotel) with warmth! I would like to thank Sofya Grantovna, Grant, his wife Natalia and all the other employees of the hotel who took care of us every day during our stay! We lived in a separate house with a veranda, which has everything you need for a comfortable stay. In the dining room (although it is difficult to call it such, rather it is a cafe-restaurant) everything is very tasty and atmospheric!!! In general, the very territory of the hotel is sooo different from the space around us. Being there, it was as if we found ourselves in another, unusual world, where the unobtrusive sounds of water in a fountain and the light rustle of palm leaves are heard!!! I 100% recommend the Grant Hotel for an unforgettable stay!!!
We had a rest at the hotel in June of this year. Very good service, polite staff. The room is clean. Upon check-in, there were shortcomings with the air conditioner and refrigerator, but they were fixed within 5 minutes. The courtyard is quiet and cozy. There is a gazebo and a swing. The plants in the yard are beautifully illuminated in the evening. Excursions can be booked without leaving the hotel. Most of the excursions are picked up directly from the hotel. The most unforgettable impressions were left from rafting! I advise everyone to visit this hotel! We are really waiting for the bungalows to open for hotel guests.
A great place for a family vacation.
Last year we went to the canteen here (they cook very tasty, homemade), and lived in the neighboring uditsa. This year we managed to book a house and did not lose. Breakfasts were included, which is very convenient. The portions are large, so there was a lot of food for the four of us.
Thanks to the staff of the hotel and the dining room for a wonderful stay! Now only to you! And we'll pull friends.
THREE SISTERS, that's exactly how I promised to identify myself to the hostess of "SONYA", who has just wonderful three sons who have established this Hotel!. I would like to note not only the excellent attitude towards the guests, but also the cleanliness in the rooms, communication with the guests, and the selection of excursions. Sonya (that's what grandson Maxim called you) thank you for the transfer, everything was perfect, especially your kitchen! We don't even know how many points to give you!!! One word WOW!!! I hope you remember our songs!!!
A wonderful place for a family holiday!
We rented a wonderful eco-house in mid-September. The territory is well-groomed, green and beautiful around.
The staff is very responsive. Svetlana maintains cleanliness and order. Alexander will help with any question.
There is a dining room on site. They cook very tasty. In the evening there was an opportunity to order dishes on the grill and tandoor!).
We will definitely come back here again and bring friends!!! Thank you for a wonderful stay "Gran Hotel Pitsunda"!💕
We had a rest at the end of June 2024. Thanks, but I don't want to go there anymore. Apart from the beautiful territory, there are no advantages!
There is no service and customer orientation. 4 days without Internet, every day they promised that there would be tomorrow... Then they deprived us of breakfast unreasonably and without discussing or warning. The dining room is expensive, I didn't like the first courses. We were without water for a day, without light for a day... There was a new "surprise" every day
It was the first trip to Abkhazia and the experience of the hotel really spoiled the full picture!
It is far from the sea, there is no pedestrian to the sea, walk along the roadway only and the distance is not close. After the sea in the heat, while you go to the hotel, you want to take a dip again.
In general, we will not come here anymore, that's for sure!
We rested for 8 days in cabins. No one changed the bed linen. Towels 1 time. Toilet paper was brought 1 time. I had to buy it. The territory is beautiful. But the service does not even pull for 3. In the kitchen, the food is normal but expensive. Prices are like in a normal cafe and not a canteen. 250 rubles for soup cooked on powdered broth is too much. The breakfasts are delicious but of the same type. Porridge with milk and fried eggs every day. The houses are beautiful, but again, no one cleans.
We stayed at this hotel in July 2024, with children. The hotel positions itself on the Internet as a premium class. That's a lie! The hotel offers a maximum of 2 stars. The houses are very small, the photos are specially made larger, the prices for this level of service are cosmic. We were there for 10 days, we never had our bed linen changed, 2 towels changed once, they didn't even give us toilet paper, we constantly had to ask for it, eventually we got tired of it and bought our own in the store! This is the first time I've met such a service in my life! The dining room is expensive, there is nothing to eat for the breakfasts that are included, coffee in bags, three types of porridge and eternal dumplings, everything else for money, 2 small pancakes 200 rubles! There is nothing to do in Ldzaa itself at all, a dead darling with cow cakes and racing cars, there are no sidewalks, everything is old, horror! If our friends hadn't found us a great guide who eventually took us everywhere, it would have been the worst vacation of my life! In the end, they couldn't stand it, abandoned the paid days and went to Sochi, where housing is cheaper and service is 100 times better! I don't recommend going to Abkhazia anymore and I don't advise anyone!
We had a rest from September 12th to 21st.The sundart room is 3-seater.Everything is at the highest level.The hosts Natalia and Grant are polite people.Administrator Alexander explains everything in detail.Alfia's maid is very good at keeping things clean.Everything is cleaned daily.The territory is well maintained.The chefs cook well.Here, vacationers are really treated with respect.
We had a rest from 28.06-13.07.We lived in a 3-room VIP.The hotel is great, the staff and owners are just great people.We were during a natural phenomenon (mudslide), our hotel is the only one who had light and food for 2 days (unlike the whole village).The house is gorgeous, the house is clean and tidy!The territory is in perfect condition.The food in the dining room is delicious and varied!
If you like a quiet family vacation, just come here.The youth will be bored, because the village is still developing and developing in this direction.to the sea on foot by road, there are no sidewalks (this is again a question for the Ldza administration)The sea is great!
A great place to relax with your family. The staff is friendly, helpful and does not hold tourists for cattle. There are all aspects of comfort, which is very pleasing. One of the problems is the Internet, which works intermittently, but you can turn a blind eye to this. Good location to the beach, a walk to it is about 5-10 minutes.
We really liked this place! I didn't even want to leave. Beautiful, well-maintained territory. Friendly, pleasant staff. The cafe at the hotel is very tasty. The rooms are clean and pleasant. The sea, shops, cafes are all nearby. Thank you, I have a desire to come again🥰
most importantly, the atmosphere in the family, wonderful hosts, special thanks to Natasha, the hostess of the hotel, polite,always listens and helps, special thanks to the staff of the dining room, polite, neat, and most importantly everything is very tasty👍playgrounds, a lot of greenery around, everything is at the highest level, as much as possible, thank you to the owner of the hotel Grant, the hotel is at 10.a few minutes walk from the sea, I am sure that if you come to rest in Pitsunda, then the Grant Hotel will be your best choice, I recommend it to everyone👍
The best place to relax!!! I liked everything: the service, the beach, the food, the beauty around! But you have to understand that people come here with children, so there are a lot of them here, which is not comfortable for everyone. And there are different rooms here, I'm talking about a separate two-room cottage, we rested in it with our family. I will definitely come here again.
We arrived at the hotel and it was as if we were on another planet after a long journey. Everything is beautiful, modern and clean. The administrator Alexander met us and explained everything professionally and politely. Our balcony-terrace is a fairy tale! We were very satisfied with the rest!
We were vacationing with a family with two children aged 10 and 15. We lived in a 4-bed cottage. We will definitely come back here again.
Wonderful territory, clean and beautiful. Cozy rooms, a wonderful veranda. WI-FI, which allows you to work without problems. Large veranda with sofas. A fountain and wonderful plants are everywhere. A great beach and the opportunity to relax in the shade of pine trees. The dining room is beyond praise. I highly recommend it to those who want to relax in comfort and away from the hustle and bustle of the city.
A great place to relax! Beautiful and well-maintained territory! It's a blessing for children in general. There is a playground and a trampoline. The territory is completely fenced and children can walk alone. The staff is very friendly and courteous. Delicious food, chef Julia prepares a gorgeous salmon soup! Well, not only the ear, of course) But the ear is a dump of the head! I recommend it to everyone. You can also order tandoor dishes and grilled dishes! Everything is very tasty! The sea is a 5-minute walk away.
Great hotel, clean, cozy!Wonderful staff!The location is convenient, 7 minutes walk to the sea.Good parking.The territory is well equipped, a Playground, recreation areas for adults.
I liked the hotel. Attentive and friendly hosts. The hotel has a dining room. They cook very tasty, like at home. Beautiful garden. There were a lot of figs this year. Let's go back again.
The hotel is located near the cleanest beach, in the village of Ldzaa. 5-7 minutes walk to the sea, 10 minutes with children. There are tents with vegetables, fruits, and cheeses along the way. There is a shop and a pharmacy nearby. On the way to the beach, you can choose excursions, eat shish kebab, cheburek, shawarma.
The territory of the hotel is all in greenery, a river flows. It doesn't look presentable, but in fact, it's just wonderful! You can come up and watch the whole zoo that lives in it, feed the ducks. Very cool! There is a playground and a fountain on site (did not work). There are a lot of kids, everyone is playing together, they are having fun. Photo cups with drinking water. There is a summer kitchen where you can eat. We really did not have enough space for cooking, but we initially knew that it was not provided. Something was being cooked in the microwave.
Parking is on site, outside the gate.
There is also a dining room on site and in the evening they cook on the grill. We didn't like the food, unfortunately, and the attitude when accepting orders, the feeling that you always come at the wrong time and spoil the mood of the one who takes orders. I can't say that the cooking is bad, it's just not our taste. And I really wanted Oriental coffee, but it's not on the menu. But I'll note the Honey cake separately - it's gorgeous!
We moved into a wooden house with one room, for 4 people. A small room with its own bathroom. There was enough room for us to rest. I still didn't understand how the room cleaning was going, but I didn't notice it at all. We lost the rubber bands, decided to look under the bed, it would be better not to look) The shower flows, if there are wounds, it slightly shocks. The towel holder is held on a 2-sided adhesive tape, or rather it does not hold, it falls off constantly. They talked about the problems: they couldn't help with the shower, the holder was glued again and, of course, it fell off again. The floors are creaky. Wi-Fi is not working well. We had to do our homework with the child - we had to go outside periodically to load assignments.
We would like to say a big thank you for the reception. The staff is all friendly! Despite the disadvantages, we liked it and will definitely recommend the place.
We rested from June 12 to 17, 2022, took a one-room cottage. Clean and cozy, well-maintained green area. The staff is polite and helpful. Very tasty food, huge portions. The barbecue is perfect, the tandoor chicken is just a discovery. Very tasty homemade wine, a must-drink! Close to the sea and shops. Ideal for family holidays. Quiet and comfortable. I recommend it to anyone who wants to escape from the hustle and bustle of the city!
They were given away by their family in August. The comfort room is on the 3rd floor. Among the advantages: a decent room, bed linen, refrigerator, hair dryer, soap, closed Parking. But strangely, they did not give blankets. They covered themselves with white tiled towels. Blankets were offered instead of blankets. The territory is well maintained, nothing special. There is a washing machine, but with a very small load, washing capsules are given out in the cafe. There are a lot of residents, so I had to take the time to do the laundry. What prevents you from putting more cars is not clear. The cafe is very expensive. For three meals a day for 3 people, be ready to leave from 4 thousand per day. They ate mostly in it, there was no desire to try their luck in other places at the height of the rotovirus. They cook decently. There are enough places for smoking, the smell of tobacco is provided). The audibility between the rooms is excellent. It is designed so that the headboard in your room borders the TV in the next room. You don't have to turn on your TV). Wi-fi was better on site than in the room. The wasps were tortured. They flew in through the vent channel in the bathroom. 5-10 wasps were caught per day. I didn't like the shower, it's not removable. The road to the beach is on a busy road, it is uncomfortable to walk. Local and 93 region fly like on a highway. The sea is excellent, the beach is spacious, pine trees. Stock up on cash, almost all local stores accept it, or transfer it.
We had a rest in 2022, I liked the hotel itself, the people are good, the territory is small, of course, but well-groomed, our room was very clean, freshly renovated, shampoo and shower gel are not given, you need to have your own, the food is good, but mostly expensive, it takes 5-10 minutes to walk to the sea, the sea is clean, the water is transparent, I did not like the village itself, there was nowhere to go, we sat in the hotel in the evenings, cows walk around the village, there is a risk of stepping on a cake) the New Athos caves and Lake Ritsa made a great impression
A great eco-friendly hotel! Green area, birds singing, magnolias blooming, pomegranate, fountain, Playground. The food in the dining room is very tasty, the portions are large, you will not stay hungry. Be sure to try tandoor chicken, trout, feijoa compote, homemade wine, divine kebab! The sea and the pine forest are nearby, a clean pebble beach. We really enjoyed it, we plan to return next year.
If only to spend the night on the way to the sea or back. Convenient contactless check-in at any time of the day. The room has everything you need, even a kitchen and a kettle. But: the simplest bed linen, the cheapest mattresses, furniture, finishing materials. For those who do not care about aesthetics at all, it is quite possible to stop here.
Grantotel is an oasis in Ldzaa! You will not regret if you decide to become guests of the hotel (we lived in a cottage). Not far from the sea, there is a shop nearby. The territory is very beautiful and well maintained. There is delicious, high-quality food on site. Awesome barbecue menu. The rooms are very clean, everything is brand new. The staff is very friendly and helpful.
99% that we will choose this hotel again.
Greetings to all who gathered in the village of Ldza in Pitsunda!I am writing as soon as we arrived home from vacation.And immediately, a cry of the soul,!If you want to be insulted and in a bad mood for your own money, then you can't find a better place in this hotel if you "like " this format, and also hear all the anger of the owners in your direction, and suddenly you will be "lucky", because the hotel administrator Alexander knows how to handle "loved ones"guests.I'll start with the fact that we chose this place for a long time, we liked the advertising and photos, everything was not bad according to the reviews, there were few negative reviews, so we decided that such beauty suited us and booked for September back in January and began to wait for our wonderful vacation in Abkhazia.My husband visited these places for the first time, and I have been to Sukhumi since my youth, I know the flavor and identity of the local people, traditions and treated them with respect.So the first day - we stopped at the hotel, we were greeted, told a little about where to be, were escorted to the house, introduced to our cleaner Svetlana, (a bright ray in the dark kingdom) the room was clean, very cramped, but we understood and were ready for this, the houses stood wall to wall, which contributed to that that you can hear the snoring of a neighbor , the cry of a child , every rustle , although it was stated that these were detached houses .Having decomposed and unpacked, we decided to rest after the plane, the road was not easy, in the evening there was a VIP house in front of us, and there the rabid residents (regular guests) staged an orgythe hotel , Alcohol flowed like a river , there was a terrible mat , the music screamed so that each other could not be heard , and this was next to the houses where there were families with young children !!When noticed, of course, no one reacted, the administrator tried to pacify his dear guests and even gave a guarantee of silence, but it all lasted for several days.Although we were promised in the beginning that silence would be observed here .The rest is already ruined!!!Then in the evening we ordered lamb and trout on the grill, they praised in the reviews, we did not try any more terrible dishes, we had to throw everything away, in the morning we went to have breakfast in the hotel dining room, it was not delicious (.We decided to take homemade eggs and fry them ourselves, and then our hell began!Every morning I got up earlier than the rest of the residents, so as not to interfere in the kitchen, exactly 5 minutes and I left with the cooked dish, in fear, because the kitchen is only for economy rooms!!!!And yet the housekeeper of the kitchen noticed me, attacked me with her fists, although I asked both the hostess of the hotel and our Svetlana, the next day my husband went to cook breakfast for us and suffered the same fate, then when breakfast did take place, the furious administrator Alexander burst into the house and obscenely explained that he was frying eggs We are forbidden, up to and including eviction!!(we have to eat in canteens!)Of course, I did not expect such a shame, one desire to pack up and will into a fist and move, but where ?It's the height of the season, the velvet season, everything is busy, that's what they use.In general, I will say this, of course we remember only the best, all everyday moments can not spoil the rest if you look positively!but next year, we don 't recommend going to this hotel, and we don 't recommend others, if you don 't want to run into aggression and indifference on your way .Have a good mood and rest for everyone!!!!
We had a rest in August 2023, the staff and the hostess of this hotel smile only until the transfer of money for the stay, then they go "sour and dissatisfied", there is no kitchen, it is not possible to cook food for a child! For 10 days there was no cleaning, no change of bed linen!! Three teapots for 10 rooms!!!! With a small child, they were evicted at 12 o'clock in the afternoon, although the train was at night, and they entered at 20 00 in the evening! Apparently they wanted an additional payment, but they didn't get it! Of the advantages, only a large green area, grapes and figs are freely available! The sea is a 10 -15 minute walk along the highway, sidewalks and traffic regulations in Abkhazia, unfortunately, do not exist!!!! I do not recommend it!
There are no complaints about the hotel and the service staff, but the owner should learn cultural communication and respect for his guests. Our parked car outside the hotel caused rage in him, shouting and swearing at us, threats of violence and some kind of fines, and illegal ones. We moved out, the money was returned to us, but three hours later, returning for a forgotten phone, we found that they were already living in the room. Apparently, the owner deliberately provoked a conflict in order to free up the room for "his own".
I will not write too bad a review, those who heard the hysterical or with the mats of the owner of the Grant in a situation that could be calmly resolved. But the tone of the conversation was chosen by the owner of the hotel in such a way that he can be proud of himself, remembering. And yes, your territory ends behind a fence (look at your property documents) and behind it you have no right to issue fines and indicate where to park a car that did not interfere with anyone, to threaten violence. I sincerely sympathized when the elements overwhelmed the hotel in July and caused great damage, but now they don't.
The beach in Ldzaa is excellent, the ridge (alley) of pines is unforgettable, the sea is clean!
A great guest house! Everything is clean and well maintained, there is a dining room, very tasty food! Hospitable hosts! The place where you want to go back!
We had a rest at the end of August – beginning of September 2022. Like it. We lived in the main building on the 2nd floor in a 3-bed Standard room. There was an Internet connection. The room is comfortable, the furniture is good, the mattresses and bed linen are of high quality, Turkish. The bathroom with shower is modest, but decent. The towels were good, there were enough of them and they were changed often. Room cleaning for the 6th day. In the room: air conditioning, small refrigerator, TV, kettle, hair dryer, hangers in the closet. Exit from the room to the veranda, each room has a separate table with chairs, there is a clothes dryer, a view of the green courtyard. A washing machine is provided for self-use.
There is a private substation, Parking, and a Playground. Well-groomed and green territory, palm trees, tangerine trees, gazebos, swings, drinking fountains. There are 2 dining rooms on site and separate dishes are cooked on the grill. Prices are like everywhere else. There is Turkish ice cream on sale. The sea is 5 minutes away.
It's a little worse than it was before.The dining room at this hotel was especially disappointing.When the hostess Natasha and the cook Inga cooked, it was cool, everything was very tasty, fast, friendly.And now such a boorish lady, spoiled the whole impression and discouraged the desire to eat there, went to the dining room on the territory of the Bungalow, the girls there were wonderful and cooked delicious.But the new sister, the hostess Svetlana, is a wonderful woman.But otherwise everything is fine, the room, the territory.There were no problems with water and light, We rested there for the second time, we recommend it.
We rested from 06/22.23 to 06/29.23. The hotel is excellent, there are no questions about the hotel at all, it is gorgeous! The village itself, of course, is tin, the village is a village, very sad, the sea is excellent, the beach is pebbly, but all this is overshadowed by the nature of Abkhazia, it's just a fairy tale!!!!!! If you go, then take excursions, this is the best entertainment!
I really liked the hotel!
When my wife booked, I was very doubtful, but in the end I did not want to leave ((((. Just a great place. My wife and I decided to definitely return there again next vacation.
The on-site dining room is very convenient and, most importantly, very tasty. Natalia respect and respect!))
I recommend it to everyone!
A wonderful place, great staff and the owners of the hotel! The territory has its own dining room, where you can eat very tasty food! The hotel is a 5-minute walk to the best beach in Abkhazia!
The staff is friendly, kind; room cleaning for 6 days; the territory is clean, large, diverse, lots of shade and places to relax; the food is expensive, not very tasty; the comfort class room is excellent; 7-10 minutes to the sea
We rested from 30.08.20.The impression is the most pleasant. The hosts are very friendly. The location is good, 5 minutes to the sea. Very well maintained and beautiful territory, palm trees, mandarin trees, gazebos, swings, fountain, playground. We lived in the main building on the 2nd floor. Exit from the room to the veranda, each room has a separate table with a sofa, chairs, a view of the green courtyard. The rooms are comfortable, the mattresses are comfortable, the bathroom is decent, the bed linen is of high quality, there are enough towels. There is air conditioning, a small refrigerator, a TV, a kettle, a hairdryer. For a room in September 2500 per day, 3-bed. There are 2 canteens on the territory, I don't even know which one is better. Very decent food and affordable prices. The housewives Natasha and Anya are masters simply. Khachapuri is above all praise (200 rubles), enough for two. The portions are generally all large, very tasty soups, tandoor dishes, eggplant. The beach is pebbly, the pebbles are large, take sneakers for swimming, otherwise it hurts to go into the sea. There are them on the beach, 200-300r.The sea is the purest! Relict pines grow on the beach, the smell is magical, so you don't need umbrellas, just move under the pines in the shade by noon. The service on the beach suffers, there are few sun loungers, 150 rubles a day. The toilets are dirty, 15 rubles. There is a cafe on the beach, the food is decent, but they can cheat. Beer from kegs 100p 0.5, bottled everywhere 80.A bottle of Abkhazian wines in the store 220, in the cafe 300-400.Homemade is not ice, for an amateur. Very tasty tangerine juice with pulp, sold in a fruit shop, 50p for 0.5.Minibuses go often, just past the hotel. Taxi to pitsunda 150-200r, bargain.The beach in ldzaa is definitely better than in pitsunda. If someone goes for entertainment and, there are none in ldzaa, therefore it is very quiet and peaceful. I liked the rest, definitely, there is something to compare it with.
The territory is beautiful and green. The wooden house is clean, but cramped for 2 adults and 1 child. Prices are expensive for housing and for food in the dining room. You can't cook your own food.