We rested from 02.09.24 to 12.09.2024. The overall impression is a solid 4. Among the advantages is an excellent location, a relatively fresh hotel (restoration in 2019), the staff is generally good and knows their job. Of the disadvantages, 2 elevators cannot cope with the load, and this is a fact. The number of floors is high, and you have to wait for the elevator for 5-7 minutes, which is unacceptable; Wi-Fi clearly does not pull and is constantly cut off, at night and early in the morning it's fine, the rest of the time is completely different, which is nonsense nowadays; the food is slightly monotonous, but if you don't find fault much, then it's okay, you won't get bored for 7-10 days He'll be in time. And yet — there is no bar in the hotel on the 1st floor, the coffee is disgusting, and the cognac is pale (the cheapest 150 rubles / 50 gr.) — that's for sure! Most importantly, it all depends on your mood, if it is positive, then the rest will be normal!
The hotel is located in the very center of the city of Gagra, all rooms have sea and mountain views, excellent and varied 3 meals a day in a large and spacious dining room, the staff is nimble and quickly clean up, the small heated pool is designed for adults and children.
The hotel has a very beautiful and well-maintained garden, with trees and a huge number of roses and other flowers, there is Parking, security, a children's center nearby, 50 meters from the sea from the wide and long Gagra embankment.
Cons of the hotel--- very slow and small elevators are clearly not designed for such a number of rooms in the hotel, the rooms are too small, everything is very compact, the pool is crowded with tourists at the height of the season.
Отдыхаю прямо сейчас! Я очень часто путешествую, хочу сказать, что это отель супер, чистое белье, номера чистые, с хорошим ремонтом, панорамные окна🔥, персонал доброжелательный, бассейн шикарный, вода теплая, хлоркой не пахнет, ухоженная большая территория, с множеством скамеек, столиками, детской площадкой,завтраки хорошие, можно выбрать по вкусу! Моему 11 летнему сыну очень понравилось, хотя он тоже искушенный путешественник. Виды просто потрясающие.Экскурсии прямо из отеля! От души рекомендую, хотя когда читала отзывы, думала так себе, а оказалось на 👍🔥🔥🔥!!! До рынка мин 15 ходьбы, аквапарк сразу напротив, рядом аптеки, магазинчики, вообщем, все, что надо на отдыхе. 2 лифта кстати скоростные!