Grand Kempinski Hotel Shanghai
14 reviews
January 9
I advise you to visit- extremely convenient location- extremely beautiful view of the embankment and the river, I have never seen such a thing.
The rooms are also decorated perfectly, and the breakfast is both local and European in flavor. They try to please everyone.
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December 29, 2024
By a wide margin, the most fucked-up hotel of the more than fifty I've visited. We specially booked Bund view, in fact we got a view of the other side of the river. For the fact that the sofa was laid out for us once and the linen was put on it, they charged us around 50 thousand rubles. It's absolute hell at breakfast, with crowds of people sweeping away all the food in sight. The breakfast itself is also so-so. The bar on the 30th floor (habana bar) has prepared the most disgusting cocktails in my life, the kind that even someone who made them for the first time should be ashamed of. It's even amazing how one hotel was able to beat bingo in so many negative nominations. Absolutely the worst hotel experience.
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April 1, 2024
A great hotel for vacations and business trips. The hotel corresponds to the level of declared stardom. The rooms and lounge area offer magnificent views of the city and the Huangpu River. The Pearl TV Tower, Shanghai Tower is located in the vicinity of the hotel. The embankment and the metro are within walking distance.
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April 22, 2024
I don't often write reviews, only if I'm "hurt" in both directions. I was in China all April, in 3 cities. The hotel was the worst in my life only on my first visit to Egypt in the early noughties... 2 Diplomatic rooms were booked. the only thing that fully corresponded was the view from the room, yes, it is beautiful! That's it! Yes, they do not speak English, Russian and other languages, but I had a Chinese escort with me who speaks 3 dialects, which did not help speed up the check-in and it took about 35 minutes. Further: when checking in, they confused who was in which room, it was fundamental, because one of them was additionally repacked with office equipment; they waited 45 minutes for luggage in the rooms, had to go down themselves and "oh, a miracle", the luggage came in 5 minutes; the coffee machine is broken, but they tried hard to prove to me that it was that's how it should work, in the end it was just replaced quietly after 3 days; the teaspoons were dirty when checking in, bed linen, towels, bathrobes - how long have they been using it? all 1.5 ml of the population... The elevators work chaotically, 1 drives - the rest are parked; the pool and spa area are in a "waiting state for the season"; the room itself is "tired" - the drain in the bathroom sink worked poorly, the peeling headset, the swinging dining tables, where you can't even put your hands during lunch; 2 days before arrival there was a letter from the hotel about the add.wishes for the room. So this is for form's sake, because the hotel staff stubbornly did not understand a single language and dialect when I tried to find out where! where is everything that I indicated in the letter! I would not write a review if I stayed for 1 day in a noname hotel with a payment of 3 rubles, but here it is almost a week in a decent grid with a tangible price tag. In general, the impression of a particular one is disgusting. I strongly advise against settling there if there is an understanding that you will not just sleep in the room, but also work fully.
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3
December 2, 2024
The hotel is great! Location too! The bed is super comfortable! The hotel has no disadvantages!
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November 23, 2024
clean, the view is great, the rooms are clean, buffet for 5+
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September 22, 2023
The hotel is of a good standard, there is a European breakfast, the reception (rare in China) speaks English, a deposit is required, but very long registration, there is no entertainment in the hotel, the spa is insanely expensive
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1
July 20, 2023
Grand Kempinski says it all. Great rooms, great service, everything is top notch. The cuisine (morning breakfasts) is aimed at everyone, both Asia and Europe, but I liked the Grand Kempinski in Changsha more, where they focus more on local cuisine.
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December 24, 2023
This is a great hotel. Very convenient location. The staff does not know English well, but the Google translator is used perfectly)
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February 15, 2024
The room stock has already started to get tired. I was there 3 years ago, it was much better.
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June 9, 2023
A good hotel. It is located in the very center. It matches its stars.
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December 23, 2023
By Chinese standards, it is very reliable :)
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April 16, 2024
Everything is fine
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May 14, 2023
The hotel is just super
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