Grand Afon
256 reviews
December 14, 2021
The hotel is not old, but the room we were given was practically not cleaned. During the 10 nights we spent there, we changed the bed once, you can't interrogate towels, there was no soap or gel, it's good that we took everything with us. Every day the lights were turned off at night until morning, it was impossible to store anything in the refrigerator, if you can call it that. There were problems with the TV every evening, if they turned to the receptionist on duty, it caused them dissatisfaction, they had to go down from the third floor several times and beg them to set up the TV. The staff is rude and unfriendly, as if we came to stay with them for free.
The pool is only large and beautiful in the advertising picture, in fact it was not on the territory of the hotel, which it does not have, but on the sixth floor, where their dining room is located. In the description of the hotel itself, the owners of the hotel indicated the pool and the territory of the neighboring Waterfall hotel. It was also pointed out that the sea is 500-600 meters away, but in fact the distance to the sea is two to two and a half times more. Walking back and forth for lunch every day in the heat is very tiring. Food: for breakfast, lunch and dinner it was all the same, there was practically no meat, except for chicken liver and stomachs, there were no desserts or fruits, there were practically no pastries either, coffee and tea bags, in general, the food was monotonous, there was practically no choice. There is no drinking water in the hotel to drink tea or coffee in the room, we bought five-liter balloons for 90-100 rubles from shops.
The beach is designed for 4 hotels, sun beds could be found if they came early, there was a problem with umbrellas, they were dismantled quickly, the shore and the sea were large pebbles. We were unlucky, out of 11 days, the sea was calm and clean, it was two or three days before lunch, the rest of the days it was stormy and the water was dirty, a lot of garbage was floating in the water. The water in the sea was cold, it was said that cold water flowed into it from the Novo-Athos reservoir. In general, the rest did not meet my expectations, we were there from August 14 to 24, paid a lot of money for two, but in the end there were only disadvantages. I will never come to this hotel again.
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4
3
September 14, 2021
Among the advantages: location to the New Athos cave, railway station and waterfall
Cons: terrible food (ie, we have been living with a girl here for the 6th day, but we have never had enough in the dining room), sometimes, for lunch, there are delicious soups. But breakfast is a separate topic. The omelet is not made as it is, it is delicious, the sausages are the cheapest.
There was not enough refrigerator in the room, although it is in the description of the room.We went to the reception for 2 days, asked, but no one brought us anything. About cleaning the room. Only the garbage is taken out of the bathroom.
The accommodation in the rooms is expensive and the price does not match the quality of the hotel. I do not recommend choosing this hotel.
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9
4
June 21, 2023
The view from the hotel is beautiful if it is on the city, the cleaning is good, the breakfasts are passable.
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2
1
June 30, 2023
Delicious food. The rooms are always clean. A good-natured attitude.
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3
1
September 12, 2021
I liked the hotel. But it's a long way to the sea. It is exhausting to walk several times a day without a transfer, especially with a child. If there was a transfer, it would be better. The food was delicious, there was enough food. The room is not bad, but the trouble with the service is that you will not get towels and mats in the bathroom. Another of the disadvantages is that electricity was cut off almost every night, but this is not a claim to the hotel, but in principle to the republic)
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2
2
August 29, 2021
We rested at this hotel from August 12 to 22, the cost per day was 8400r (as a result, we gave 84000r). For such money, I am shocked by the service of this hotel!
Plus just ONE:
* the location of the hotel (all the sights of the city are nearby - a waterfall, a monastery, a very beautiful railway station, a park, a gorge)
Otherwise, there are only disadvantages!
1. The food is worse than in boarding houses (breakfast is porridge all on water, instead of butter margarine, which is impossible to eat, sausages are served terrible, it is impossible to eat them, FROZEN tea bags are written on the package, even the cheapest LISMA; lunches and dinners are side dishes only - buckwheat, pasta, with chicken patties or chicken There were still tomatoes and cucumbers. AND NOTHING ELSE!!!
I am completely shocked by their "buffet elements"!
2. The room itself is a complete horror
• the TV does not work, Wi-Fi does not catch (they promised that they would solve it in a couple of days - they did not solve anything)
•the shower is broken - it leaks into the wall, the terrible smell of sewage is all over the room
*ONE of the 8 outlets is working!!! And on it we turned on the refrigerator, kettle, charged phones, laptops, asked three times to bring a tee at least, there was ZERO reaction!
* instead of a bed, there are 4 mattresses, and one side is hard as a board, the second one falls through, they are also different in height (photo attached)
* There are no hangers in the closet
* Towels are all in holes!!!
* They are cleaned terribly, the dust is wiped every other time, towels and bed linen were changed on the 6th day and then after our claim
* The dryer on the balcony is all rusty, there is nowhere to even hang things to dry
* The refrigerator barely works, all the food spoils the next day
* The pool when we arrived was terribly dirty, the water was muddy, cleaned before our departure
* For three days they asked us to open the safe, they didn't even do that to us
* The water is often turned off, either cold or hot, for two days we sat without water at all!!!
* There is mold in the air conditioner area!
* There is no lighting at all, the whole room was illuminated by a single bulb from the bedside lamp, there are no bulbs in all other lamps
* Administrators smile sweetly at requests and say WE'll SOLVE EVERYTHING, but we haven't even solved any of our slightest requests.
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5
May 1, 2022
Convenient location, nice rooms, cool girls at the reception)Meals for 3 barely, queues in the dining room,no territory,cold pool
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3
2
May 30, 2021
We stayed at this hotel in 2021. The hotel itself is very nice...but the food and the staff..disappointed us. I rested in all the places of wonderful Abkhazia)) This hotel disappointed me. The food is terrible, hygiene.... this word is not familiar here at all. The trays in the dining room stink of dirty rags. If someone decides to go to this hotel, think again. In New Athos, you can have a good rest at the Griffin Hotel. This is really the place where everything is great: the hotel, the staff, the grounds and the restaurant.
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12
2
July 14, 2021
We had a rest from July 26 to July 9. Completely shocked. We paid 74 thousand rubles for 13 nights, along with transfers from the hotel. We hoped to have a good rest and a nice meal for this money.
I'll start from the beginning, we didn't have to wait right away. Everything seems to be fine in the room. Large balcony, bed, good repair, wardrobe, table, chairs, safe, which was very pleasant. It's nice to sit at the bottom in the hall. Sofas, a table, good Wi-Fi.
Cons: disgusting food!!!
Gruel porridge, 3 ruble coffee in bags, it's tin. Spread butter and it's for that kind of money!!! This is really not respect for customers.
It was delicious soup and borscht and stew with meat and everything. Sausages, sausage is a tin. I haven't tried this before.
Cons in the room, there is no curtain in the shower, water pours on the floor, the bed is torn apart, the springs stick out, the leg is injured, the bathrobe is like a sieve in a hole all over. It's trash! Shame on you!
The dryer ruined my stuff!!! It is rusty in places and left red spots on the clothes.
The advantages of the girl are good and kind workers. Minus the constantly empty cooler downstairs, there is no water. When it was turned off throughout the hotel, I would have bought 5 liters in the place of the directors and distributed them to the rooms for the benefit of the customers, but his Cooler was empty. Shame. They couldn't even flush the toilet.
The light is turned off at one o'clock in the morning, go to the 6th floor on foot!!!
The TV does not work, but thank you that at least the conder is working!!! Rescue in the heat, it pleased me.
The cleaner did well, she cleaned often and was a very kind girl.
The roof was torn out during the wind and the pool did not work, but we paid who will refund the money? Couldn't it have been done faster? There is no territory at all, in some you pass greenery, the pool is a fairy tale. There is nothing at all!!!
I wrote everything in fact as it is, everything is true. I'm not being picky, but that's beyond the point. This is not respect, it is unpleasant and it is a pity for such money. If you don't want to spoil your vacation, don't try to go!!!
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10
1
November 1, 2021
We were in October, I was traveling with two children, a year and 7, a double room was paid for, with an absolutely empty hotel, 5 rooms were occupied past us, we were given a single room, as it turned out later, the room area was 7-8 meters, there was a bed, a narrow passage, a table with a wardrobe, a balcony from the pros. There is a smelly and dusty carpet on the floor, when opening the balcony door, the fasteners of the milking cart come off, because it weighs very low, the shower curtain fell on the child, was not fixed, just stood in the spacer, fell at every touch, the shower cannot be fixed, because it hits the bathroom door, the hose is hung high, it was not convenient for the child to wash. Nutrition is a separate song.. It's just that I haven't seen this before, even though I'm not picky, I just realized what tin is for me. Breakfast porridge from something, tea, cottage cheese from a substitute for milk fat, jam, then cottage cheese with jam disappeared, bread, margarine. Lunch is soup, limp cucumbers, bread, a couple of cookies, dinner is boiled, maggi broth, such as in doshirak, well, there was meat twice, once cutlets and buckwheat, but it's either or. There is no cooler anywhere, there is no drinking water. Before booking, I called the pool account, they said the water was heated, 25 degrees, as a result, the water was 14 degrees, even the walruses did not swim, the nights were cool, it cooled down, and the pool was under a canopy, it could not heat up during the day, the heater did not turn on. The receptionist is an unpleasant girl, I didn't want to rattle my nerves, I didn't find out anything, we left this hotel for the next one without living out the rest of the time. In fact, the hotel itself is good, a good place, a normal room stock, but it seems the manager just decided to make money for himself and he urgently needs to be changed before this hotel falls apart. Oh yes, upon arrival, they immediately said that cleaning was done every 4 days.. well, on the 5th day we left without waiting for the cleaning..
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5
1
August 29, 2022
Normal.
But the old smelly carpet in the room is certainly a horror.
At night, I was suffocated by this smell of junk..
And the disadvantage of the hotel is that there is no wheelchair ramp. To carry strollers back and forth every day across the steppes...Well, somehow, to put it mildly, it was annoying..
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3
August 24, 2022
The hotel is new , comfortable, the rooms are large, the view is gorgeous on the monastery, it's worth tightening up the kitchen
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September 8, 2021
The hotel itself is new. But there is no service. We were brought to the hotel at five in the morning, but we were not even allowed to have breakfast because, like, check-in after 14.00. It's a separate song about food, as they say. 10 days of dried fruit compote, three-in-one coffee bags (generally a shame!). What, can't I buy a coffee machine? Since you charge such money for accommodation. Well, everything is not tasty, but monotonous. There was only one towel. Wipe your hands, feet, and face with it... I wouldn't go there again.
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3
November 4, 2021
We had a vacation with friends in May 2021!
The hotel (if you can call it that) is disgusting!!! The rooms have old, creaky beds with disgusting mattresses (hard and dirty).Loose sockets, there was no water in the shower at all (we went to wash in free rooms). It was not possible to turn on the desiccant, since the wire simply did not reach the outlet....There is no sound insulation. Cleaning schedule if I want to clean, I don't want to. Upon check-in, they promised slippers and bathrobes, but we did not see them until the end of our stay.One day they replaced the towels with just rags (I was shocked )(. The girls at the reception promised to fix the problems with a smile, but everything remained at the level of conversation.
Of course, I did not expect any service, but what we faced shocked us!!!
We decided to let go of the situation and enjoy nature!
But not a foot in this hotel! The horror!!!!
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5
3
September 18, 2022
The hotel is disgusting.
Terrible attitude towards the guests. Rudeness.
The numbers do not match the pictures on the website. They won't turn around:very small with dirty carpet.
Does not correspond to the declared category and quality of services provided.
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3
1
July 27, 2022
Several people were severely poisoned, including us. It carried on for several days. The service is mediocre. Rooms for 4. The staff is very good. It's a long way from the sea. It is dangerous to enter the water without special shoes. You can break your legs.
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1
May 25, 2024
A normal hotel. The sea is nearby.
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4
1
August 14, 2022
A good hotel. The restaurant has a good view of the mountains, the waterfall and the monastery. There is a swimming pool.
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1
August 23, 2021
A terrible hotel from the first to the last day of your stay. We arrived at the hotel at 11 o'clock, we were told to check in no earlier than 14, well, no complaints here, we are waiting in silence. We were checked in at 14, there are no towels in the room, there are no pillowcases on the pillows, of course there are no bathrobes either. The flush on the toilet is broken, the toilet lid just lies on top, is not fixed at all and constantly falls, there is dampness on the ceiling, all corners and ventilation are overgrown with cobwebs. They said towels would be delivered in an hour, but neither in an hour, nor in 2 towels and pillowcases were brought. After numerous requests at the reception, towels and pillowcases were brought at night. I haven't been able to talk to the administrator in a week, he just never exists... In general, you can talk for a sooo long time, you don't want to waste time on this horror.
I booked the hotel in a hurry, I was stupid and I didn't look at the reviews. And I got...
I DON'T RECOMMEND this hotel to ANYONE!!!
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5
1
September 8, 2021
We were settled in this hotel with a contract for a day, and if you like it, we can stay. When we came to the room, it was terrible!!!! On the 2nd floor, the balcony immediately rests against an old red brick building. It was lunch time and we went to the dining room. The queue is huge, there is no choice. The dishes are terrible, all chipped, spoons and forks feel like they are not washed, but rinsed under water. There are few tables, people have taken their own food, but there is nowhere to sit. The views from the dining room are gorgeous!!!! That's all. I wrote a complaint to the official website about why we were checked into this hotel. And within two hours we were transported to our hotel.
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2
2
May 27, 2022
Nice hotel, friendly staff, I recommend you to relax. I'll be happy to come back.
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2
November 21, 2021
They are cleaned regularly. The staff is polite. The view from the hotel is gorgeous. The food is good and Soviet-style, delicious :)
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2
August 4, 2022
The food is very tasty. The service is good. The pool is small on the sixth floor. There is no territory.
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2
June 29, 2022
The food is decent. The rooms are clean. The staff is not bad, but the human factor has not been canceled. Power outages, Internet outages. And it's better to use cash.
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December 8, 2023
Beautiful, comfortable, modern
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3
August 19, 2022
The hotel is a bit expensive. More than 7 thousand rubles per day in August. Next to the street where the highway is. I haven't checked how sound-insulated the windows are. There is no pool.
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July 25, 2021
I advise everyone who has chosen or plans to choose this hotel to read my review!⠀
Oh, when we chose a hotel and looked at the photos, it did not occur to us to read the reviews, and when we read them before the trip, we really wanted competitors to write it or they were bought, but no damn, a miracle did not happen. The hotel was chosen in a location that we were sure of. Beautiful territory in a circle. The coolness from the waterfall, the mountains, the temple, the fortress rises, there are many cafes. I wish I could write that about the hotel grounds. Everything that can be said about the hotel is DISGUSTING from beginning to end! ⠀
It looks nice, but the service leaves much to be desired. In order:⠀
1-There are only two maids for the entire hotel, so when we checked in, we stupidly waited for several hours when the queue reached our room and we checked in, well, OK. At the same time, people gathered at the reception.⠀
2-An important point, they charge an additional fee for rooms that look at the sea side, of course there is no sea, but I strongly advise you to pay extra so that you do not look at the garbage and a bunch of junk from the other side. On the ground floors, so in general it will lie all under your nose.⠀
3- Do not expect to see clean rooms when checking in. Dirty refrigerator and furniture. Walls worn out from time to time, old flooring, sinks that do not wash, a shower room just to vomit, who is squeamish, immediately dismiss this hotel. The funny thing is, they do not hide that the hotel does not have enough sheets and towels, so they will put two sheets and a half on a double bed, and they will give one towel per person for the whole week 💪🏼 Naturally, of all the cleaning for the week, we only saw how they come in and throw out the garbage, everything. At the same time, do not be surprised if they come in at those moments when you are naked or doing something else, they do not care at all!!!!!⠀
The most amazing thing is of course the beds! The management of the hotel, how could you think of buying toilets for 60 thousand, and not spend money on the bed at all? I don't even know how to comment on this shit! We flew away with crooked backs and we'll spend more on chiropractors after such a rest! I don't think if I put you down to such squalor, you'll like it. The nights are like hell, they are constantly moving away, you sleep like on a water mattress, everything is in pellets, pillows are lumps!4
4-The cherry on the cake is nutrition 🤦🏼♀️God, cattle are better fed for slaughter, are you serious? Surprisingly, they cook something that most people a priori do not like (potashki, tightly fried fish, which even my cat will not eat, dechman coffee, which does not even taste like coffee, there are never fruits and some old bitter lard leaves). I had to eat in cafes. By the way, ask them to teach your cook or fire the hell out of the person who decides on the products, because he does not cope with the devil and with the money you spend, you can feed people much tastier!⠀
In general, if you decide to go to this hotel, then know that they work here on quantity, not quality. Don't expect anyone to take care of your vacation or think about the money you spend. ⠀
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12
3
August 4, 2024
That's all right
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5
November 30, 2021
Good staff. Large rooms. Three meals a day. The Wi-Fi is not working. I recommend it if you like a vacation away from civilizations
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3
1
August 17, 2018
The hotel is magical!!!
The service is at a high level, the food is balanced, the food is very healthy in moderation!
The pool is very deep, very clean, always ready to visit it on the top floor overlooking the beautiful mountains - it's fabulous!!! Hot and cold water is always available, air conditioning at the highest level is distributed so that you will not come home with a cold after relaxing in a hotel room! The rooms are always clean and the girls at the reception are very pleasant, helpful and hospitable!!Thanks! There is a parking lot for private transport, which is located right near the entrance to the hotel!
I highly recommend this high-level hotel and service!!!
P.s. for the entire time of my stay at this hotel, I never had heartburn after eating with my sooooo weak stomach!!!)))
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9
6
May 15, 2022
A great hotel with a swimming pool, delicious breakfasts and dinners next to the waterfall.
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1
1
November 9, 2021
Everything is fine both in the interior of the rooms and at the reception, but the food is a "failure". This is especially true for catering. So book this hotel better without food - there are a lot of inexpensive cafes nearby!)
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2
2
June 29, 2021
I DON'T RECOMMEND IT EITHER!
There is no service in Abkhazia in principle. The hotel does not follow the basic rules of decent communication with guests. It feels like you invited yourself to their house and live for free.
The maids are behaving very loosely. They break into the room without knocking and at a convenient time for them. 1 towel is issued per person, which will not be changed in 7 days. And you won't be questioned - only promises.
The rooms are dark, because instead of lamps there are holes in the ceiling with wires. In the bathroom too.
The food is for an amateur. Buckwheat, pasta, sausages, boiled sausage, eggs and the like. If you are ready for such a menu on vacation, then OK. But it's delicious in Abkhazia. Eat at the cafe. There is no need to be afraid of the "dining room" sign. It's also delicious.
The transfer from Alliance 2020 is also a favor, and if you are still alive, thank the Almighty.
In N.Athos, the sea is dirty. In Pitsunda, it is transparent and always clean.
Bottom line: the hotel is definitely not worth the money. Consider the private sector better.
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5
June 19, 2023
The hotel is right next to the cave and the monastery....
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January 9, 2022
The place is disgusting! The service is disgusting! The most expensive place to rent, but they do not respond to a claim against the administration. They send you to contact the owner and solve problems with them. There are problems with water pressure on the 6th floor, there is almost no hot water
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1
4
July 2, 2021
We checked in on tour. We arrived closer in the morning, the receptionist settled us in without any problems.
ABOUT THE HOTEL:
The staff is polite and courteous. We had 3 meals a day included. In general, the food is normal, such as canteen, soups, porridges, second course, salads, drinks. I would like a less greasy menu, but, I will make a reservation, these are only preferences related to the peculiarities of my gastrointestinal tract.
The room has a nice, beautiful renovation, but here is the toilet… Since we have a one-room room, the toilet door was light with frosted glass. It was a little shy to go to the toilet, as all the actions performed in it are clearly audible in the room. The hotel has a working elevator.
It is better to come to breakfast in advance, as there is a tendency for many to take away all the most delicious things completely, without thinking about other hotel guests. We arrived for breakfast, lunch and dinner in 15 minutes.
INFRASTRUCTURE:
It takes 10-15 minutes to walk along a straight road to the sea. Not uphill. There are markets with fruits and vegetables along the way. cafes with live music in the evenings. The food is delicious everywhere, you can choose any one. A park with a fountain.
All the sights of New Athos are concentrated near the hotel. We took an excursion to Apsua tour, I really liked it!It's worth a trip!
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2
August 16, 2023
Pool plus cleaning plus
Minus the monotony of the food
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2
October 8, 2021
I really liked it! Wonderful nature! Helpful staff! The food is without frills, but everything is delicious!
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3
3
February 9, 2022
An excellent hotel with meals and a swimming pool both on site and inside the hotel. The owners of Russie
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1
August 28, 2020
For the first time in Abkhazia, the destination was chosen urgently, a couple of days before departure)
The feedback will be very big.
When choosing a hotel, attention was paid to the general condition, food and location. It was important for us to have sufficient comfort under certain circumstances.
About the pros: the location is excellent, many attractions are just around the corner, there is a waterfall and an abandoned station, a river, it is very pleasant to walk there. There are many canteens and cafes in the area, a 10-minute walk along the cypress alley and through the swan Park to the beach. The hotel itself is new, the lobby and corridors are in good condition. A wonderful, friendly, kind maid (one with an assistant for the whole hotel!), who tried very hard to brighten up the "shoals" of the quality of rest. That's about all about the advantages of the hotel, perhaps)
About the cons: the hotel was not ready to open from the word "at all". We arrived right at the end of dinner (already paid for, and the same lunch paid for that day). Should I say that they were going to feed us at least somehow upon arrival? Not) No one was worried about this, the dining room was closed, there was no cafe and room service at the hotel at all. They gave out a handwritten piece of paper with a spot on the canteen's operating mode. Well, all right. They settled in. The room is not small. But! There are only 2 ceiling lights in the room, one of which was simply missing, only a wire remained from it))) and they are installed near the entrance door. The rest of the lighting is a weak floor lamp on the table and bedside lamps. The room is like a cellar. In the bathroom there is an open roll of toilet paper and 2 towels, one of which is torn. There is a single soap dispenser in the shower, i.e. to wash your hands in the sink, you need to step into the shower room to extract soap))) naturally, no more one-time soaps and hygiene products. The brush is turned out of its attachment. And this despite the fact that the sink and toilet are Villeroy &Boch))) There is a kettle and 2 glasses in the room. There is no bottled water, tea, coffee, as well as tea cups) The bed was made, attention!, with a curtain)))) She even had a ribbon on her. Thanks for no rings or hooks))))) the bed is double, but it is made with 2 small sheets))) the bedside lamp has been "demolished", the carpet by the bed is also made of pieces. At the entrance, the carpet is stained, the grille is in some kind of blackness (either mold, or dirt). The closet is a separate story. To get something in it after sunset, you need to shine a flashlight from your phone, because there is not enough lighting for it at all. The view from the room is on some kind of concrete wall. Maybe there should have been a fence.
In general, we went down to the reception with a request to give more towels, toilet paper and put a light bulb on. The girls nodded, and we went to look for food. Upon returning, nothing has changed. In the morning, it was time to ask for a replacement number. They were even ready to pay extra. We were refused and did not do anything (Thanks to the maid we met, and who took care of us all the rest))) The elevator used to either not work, or was busy unloading food into the dining room during its work, when everyone needed it)))
About nutrition. Everything is edible, there is something to eat. We had enough. But again, a few BUTS. Firstly, the canteen's very inconvenient operating mode. Breakfast and lunch are too late and dinner is too early. Secondly, the monotony. There are no fruits at all, in the very season (From baking for breakfast, at best, croutons) Coffee is only 3in1. Even the simplest coffee machine or ready-brewed coffee would help improve the already "lame" service))) I liked porridge and cottage cheese for breakfast. We hardly went to dinners, we didn't like them. There was no choice at all. Lunches were also skipped a couple of times for the sake of variety in the cafe (lunches consisted of 2 soups, 2 hot and 1 side dish, sliced cucumber with tomato. Everything). At lunch, instead of sour cream, there was only mayonnaise. I'm not a fan, but I wanted sour cream for borscht and okroshka) The question is why did we take the food? In vain) We won't do it anymore)
One local taxi driver said that the owner of the hotel has several businesses in Moscow and Abkhazia. The question is - is it really impossible to take at least some example of service and bring it to this hotel?! This hotel could really pull off a good rating if it had a good manager/host. The staff is friendly. There is simply no head or willing to do something. It is a pity that in just 3 years the hotel has come to such a state, and for several months of the absence of visitors this season, no one bothered to eliminate all the "jambs". I have a lot to compare it with, a lot to compare it with. There were both good and bad placement experiences.
Summary: Abkhazia is an incredibly beautiful country. People are kind and hospitable. But there is no service. Will we come again? Definitely yes! But no way to this hotel. We'd better choose the private sector. At least we won't expect something wow))) If you know where to go, you can eat sooo tasty and inexpensive in a cafe.
The review is written in a positive way, it's up to everyone, but I wanted to share it. We tried to score and not pay attention)
The advice to the owner is to learn from the experience of Russian colleagues, if you really have a business in Moscow.
All the best!
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20
1
August 25, 2021
We rest for the fifth day. We take out the garbage ourselves, we buy toilet paper ourselves. They couldn't be questioned. Today, with the third request, we came to clean the room. The sink was not washed. Of the three beds, there was not enough bed linen for one, towels were taken away, and clean ones were not brought. Did you tell an interesting story that you quarreled with the laundry, and I had to sleep without underwear?
Food as a social shelter. The swimming pool on the territory of the neighboring hotel can be used, but it is icy. I do not recommend this hotel!!! Score 2.
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4
September 4, 2020
We bought a tour to Abkhazia and to this "wonderful hotel"! It's hard to find words to describe our stay there (we were with our new husband). To begin with, I will say that we were going on a mini-honeymoon a week after the marriage was registered, and what a surprise was waiting for us in the suite! There was a double bed with two slippery mattresses and another large one on top, when we were trying to fulfill our marital duty, (exactly what we were trying to do)It seemed to us that we were Surfers trying to catch a wave! How exciting it was! As for the food, it seems to me that the prisoners are fed tastier, we ate the same thing day after day, stuck cold pasta with fish ala sprat in tomato, overcooked eggs for breakfast that you can choke on, warm thick jelly from drinks at +32 👍🏼 And the most magical thing is that when we were like surfers (as in the text above) or just sleeping and relaxing in the room, we were constantly being broken into by a cleaner or an electrician, while not even considering it necessary to knock!!! And when I made a remark that it was necessary to knock on the room, you never know what we were doing here, the cleaner began to teach me that I should hang a do not disturb sign on the door! Since then, this sign has been hanging constantly! My God, I was in Abkhazia earlier and rented a room for 300 rubles / day, everything suited me, I'm not picky, but when you pay space money for a room, more than in Moscow, and you can't even wash properly (there was no screen and there was a flood in the bathroom every time), when you you can't eat normal food, the refrigerator in the room didn't work, the air conditioner with varying success, someone constantly comes into the room without knocking, Wi-Fi is just terrible, consider it gone. I can describe this terrible hotel for a long time, the only thing that pleased me was the clear sea, in 5 days we bought up and left the hotel 5 days earlier, leaving them our money as a gift, let them at least buy a curtain for the bathroom! In short, if you don't want to spoil your vacation, choose another hotel! There were a lot of good ones nearby that we licked our lips at, but not this complete G!
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7
August 31, 2021
Convenient location.there is a mini market, a waterfall, and many cafes nearby. On the upper floors, there is a very beautiful view from the window
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3
September 14, 2021
Terrible hotel, does not match the declared quality at all. The food is just disgusting, lean, tasteless, monotonous. The rooms are padded, in our room instead of a bed there are two mattresses placed on top of each other and there are missing pieces of furniture declared in the room initially, they asked the reception to bring them since they wrote and as you can guess, no one brought anything, they asked several times and except "yes now" they did not receive anything, I strongly advise this hotel
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4
1
October 19, 2022
The hotel is tired, everything is stripped everywhere. The food was poor and there was no choice. And plus the invasion of bedbugs (street).
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1
June 26, 2023
The hotel is not very old but tired. The views from the window are good
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2
1
August 10, 2021
We stayed at this hotel in June 2021. I have not seen a worse hotel, staff relations and food. I DO NOT RECOMMEND IT!!! All the positive reviews are registered, no one in their right mind will go there a second time. For the first three days at least, the guests are simply shocked by the conditions. If you want to eat egg-fried bread and rollton broth EVERY DAY, you are welcome.
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6
August 30, 2018
Friendly staff, nice clean rooms, clean and change the towel every other day, not far from the sea, there are many attractions around, we rested for 12 days, went on only one excursion, went somewhere all the time: New Athos monastery, Stalin's cottage, waterfall, cave, grotto of the Apostle Simon, nature reserve, etc. In general, there is something to see!!!
The only thing that I didn't really like was the food, although they were fed three times, but it was very monotonous and everything was mostly fried and in oil, there were no fruits and rarely fresh vegetables (
But in general, we were satisfied, out of 10 points -9!
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1
October 19, 2021
I didn't like the menu in the dining room-there was never a normal piece of meat, some "spare parts" from chickens every day, sausages "dog's joy"....Of course, they lasted 10 days, but they were also poorly fed in the "Homeland" (they went with the girls who lived there).
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2
December 28, 2021
The food is bad. The same thing is of low quality. An unlimited amount of chemicals is added to the pool. Lights and water are turned off regularly. It's clean for that.
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