Grand Afon
256 reviews
October 14, 2024
To be honest, the hotel significantly exceeds the expectations of a holiday in a small resort town of Abkhazia. Polite and helpful staff, excellent rooms with beautiful views, good buffet breakfasts and dinners. I recommend it! But.. Not all rooms have balconies and a beautiful view of the city. Everything is in the description of the room and no one hides it, but not everyone is careful when booking. Otherwise, it's a great place.
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2
July 22, 2024
We had a rest from July 9-17. We were very satisfied and even ran away from another hotel back to Grand Athos. Good location, all the sights nearby, lots of cafes and shops. The food for breakfast and dinner is very tasty, there is a variety for every taste, thanks to the chefs and the girls who keep the hall clean, you are well done! The only disadvantage is the plumbing in the rooms, but this is a problem, as I understand it, in all hotels in Abkhazia. The beach is about 15 minutes on foot, there is a shorter path than the girls at the reception advise, sun beds, umbrellas are all there (you need to hunt a little for umbrellas). We will be happy to return to you and recommend your hotel to our friends.
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8
September 18, 2024
Good day. I rested alone for the first time in New Athos, at the Grand Athos Hotel. I was satisfied, good location in the heart of the sights, I liked the room, clean, neat and tasteful. I also liked the food, the only thing seemed to be tension and malevolence on the part of the barmaid in the dining room. And in all other respects, I was very pleased. Thank you for the good reception. I'm thinking of coming back. 😊🌹
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2
2
August 4, 2024
We rested at the Grand Athos Hotel in New Athos from 07/24/04/08 , I was 100% satisfied with the hotel, daily room cleaning, top-level food like at home. All the staff is responsive, friendly, Wi-Fi, air conditioning, TV are all available, but one more fat + is an autonomous power supply in case of a power outage. I give 5 stars deservedly, and if I ever go to New Athos again, then the hotel will definitely be Grand Athos.
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7
August 24, 2024
I give a comprehensive assessment: for the hotel itself and for the "service".
First of all, about the hotel itself. Overall, not bad. One of the best in Athos. Pleasant outside, spacious and modern lobby. The rooms make a double impression. Good furniture, fresh, comfortable mattresses, toppers with covers on the mattresses. White bed linen. A spacious closet. Clean, high-quality plumbing. The air conditioner is working properly. The view of the city is pleasant. The breakfasts and dinners are decent. The choice is not very big, but you definitely won't leave hungry.
But:
1. The bathroom does not have a normal door. The sink is located in the center of the compartment, and it is not separated from the room in any way. To the right and left of the sink there is a shower room and a toilet. They have glass doors. Doors without locks. Accordingly, all sounds and smells are distributed to the room.
2. Neither the sink nor the shower has a siphon or a water lock. There is a persistent sewer smell coming from the drain, which again, by virtue of clause 1, spreads by number
3. The shower room is spacious, it pleases. But the toilet is very small and the entrance is located to the side of the toilet. In fact, the distance from the toilet to any wall is 15cm. It will be extremely inconvenient for large people to use it
4. The closet is large and roomy. But there are no shelves in it. And only 2 hangers. You have to store clothes in suitcases. The closet remains empty in fact. What is the problem with hanging special hangers that only have hangers removed?
5. The coffee machine in the restaurant is designed for home use. Constantly running out of water, clogging up, running out of coffee. You can stand in line for coffee for 10 minutes. At the same time, the coffee itself is not bad.
6. Soap is still offered in the form of small pieces. It's impossible to wash your hands like that. And how many "snot" from this soap on the sink.... There's nowhere to put this piece in the shower. It would have been time to switch to liquid soap and gel in dispensaries long ago. It is hygienic, practical, and economical.
Now about the service. You should not have false illusions. The problems of the guests remain the problems of the guests.
1. On the very first day, we contacted the receptionist about the sewer smell in the room. Bleach was poured into our drains once. It helped, but only until we used the shower and sink. No one reacted to the repeated request to pour at least bleach, if no one knows about the siphons. That's how we live, inhaling dubious scents
2. The child became ill at night, vomited on the bed. We took off our underwear. But it wasn't enough. The administrator suggested that we wash the bed linen ourselves, otherwise there is a fine for damage to property. This is the first time I have encountered such a "service".
3. We regularly hear from other guests that they repeatedly contact the administration about some of their requests, but they are politely accepted, promised, and the number is recorded.... They don't do anything.
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5
August 3, 2024
The hotel is very clean and friendly. We had a rest from June 22 to July 6, 2024. Beautiful hotel, very clean and cozy. Friendly staff. Rooms with snow-white linen and towels. I would like to thank the administrator, Diana, separately. Thanks a lot to all the staff. New Athos is a great place to relax.
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2
January 9
Wonderful hotel, the location is very convenient. We were in our own car, there were no problems with parking. Nearby there is a waterfall, a lot of attractions, cafes and markets. It's great to just walk to the sea and drink hot coffee. Special thanks to all the staff for their understanding, courtesy and help in various situations.
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November 1, 2024
My favorite hotel and place!!!!! The place of the soul! All historical shrines are concentrated here) everything is within walking distance, a monastery with ancient paintings, a temple. And the holy place where the apostle Simon the Canonite hid from persecution, stalactite caves, Stalin's cottage, a small waterfall near the hotel and of course the sea)
A place where you rest your soul!
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September 7, 2024
The hotel is not bad.Two meals a day, just enough.Delicious, homemade.Clean, fresh.Convenient location, within walking distance of all the attractions.Waterfall, cave, New Athos monastery.The only negative is that the rooms are not designed for three people, the extra place is just two mattresses in the doorway of the room, it is not very convenient (you come on vacation, but you sleep like a dog at the door)Overall, everything is fine.
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1
July 25, 2024
What can I say. Thank you so much to everyone for this vacation. We were with my son from 17.07-24.07. Everything is great. Cleanliness, order, attention, nutrition. A great hotel, towels were changed, cleaned, water was brought. At the reception-Agatha-you are a beauty, a kind-hearted person. Thank you for this vacation. For that, good morning, have a good day!!! If Athos, then only to you!!! Greetings from Omsk!!!
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6
May 7, 2024
I did not regret choosing this hotel! He's one of the best in the area! the staff is all friendly and try to help in everything! breakfast and dinner on the beautiful terrace of the 7th floor of the hotel with a magnificent view of the mountains and the monastery! The hotel is very conveniently located near a waterfall, a monastery, and many places to walk! Near the hotel there is an outdoor bass with sun beds and heated on the territory of the neighboring hotel, you can use it! the room has modern plumbing, clean and replenished daily with water, shampoo, soap, bathrobes, hairdryer (there were no slippers), ironing board for use in the hallway! Russian channels are working! There were no complaints about nutrition either. The choice is not great, but you definitely can't go hungry, the dishes were replenished quickly too. Thanks to Grand Athos 4* for the hospitality)
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8
April 28, 2024
A great hotel if you decide to visit New Athos. It is located in the heart of the sights of New Athos. Everything is within walking distance.
We chose for a long time and chose Grand Athos.
Perfectly!
Clean, cozy rooms. There is everything you need, even bathrobes. The view from the window is just a bomb. We have views of the city and the mountains. It is very thoughtful that there is a Velcro curtain on the stained glass door to the balcony, during the day they took off and enjoyed the view of the mountains lying in bed, in the evening they hung it back.
The staff is sooooo polite, pleasant. And everything from the reception to the repair workers.
Cleaning was done every day, water was brought to the room every day too.
Someone wrote that there were bugs, one flew in to us, we sent it back. It's natural, the mountain is right next to it. But what a magnificent birdsong!
There is a swimming pool nearby, since it is not yet the season to swim in it, cleanly and neatly. After hiking in the mountains, a great way to relieve fatigue.
We liked the food, there are several salads, several main courses, slicing, vegetable, cheese, sausage, desserts, coffee machine, instant coffee, compote, tea, there is enough choice. The food is delicious, I liked everything we ate. And what a view. We ate on the terrace, enjoyed the view and the fresh air!
There are a lot of commerce, markets, shops, cafes and restaurants around. You need to go to the sea, the road is along a beautiful alley and through the park. White and black swans swim, fish swarm (fisherman's dream).
A great place for recreation and excursions. I recommend it to all my friends.
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12
2
December 27, 2024
I really liked the Grand Athos, the polite staff, the delicious food, it was in June 2023. Back then, there was also a pool on the 7th floor, I liked visiting it, as far as I know, it was removed. I want to come back this year. On the way to the hotel, you can enjoy the beautiful nature, the cleanest air, there is a beach related to the hotel. I definitely recommend a vacation at this New Athos hotel!
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November 16, 2023
The hotel is fresh, modern, concise. In general, I liked it, the staff is friendly, responsive, the kindest people, The Breakfasts, dinners are very tasty, although the choice is small, but you will not be hungry, thanks to the chefs, especially Milan separately, she is special and cricket when necessary and will help in everything, the best impressions. I can advise you to take the standard plus, because it's just a standard, the room is small, especially a shower with a toilet, keep in mind. I had a rest in October, the weather is wonderful, but at this time forest bugs are flying, you can't open the balcony, this is a minus, but then we got used to them. The location of the hotel couldn't be better, the waterfall and the monastery are within walking distance. New Athos is the most beautiful place in Abkhazia. I recommend it!
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5
January 10, 2024
This is the best hotel in New Athos and one of the best in Abkhazia. In the heart of New Athos, which is the soul of Abkhazia.
The staff is incredibly friendly. They always help and try to make your stay as comfortable as possible. Special thanks to the magicians from the restaurant: the breakfasts and dinners are great. For the first time, we regretted that two meals a day were paid for. It's a pity there wasn't always enough space in the restaurant, and in winter it's always warm on the outdoor veranda, but everything is fine.
The rooms are well equipped and nicely decorated. The balconies offer beautiful views😍
It is not very convenient that there are no windows, you have to leave the door open for ventilation, bugs ran into it, which are harmless, but created a fuss in the evening 🤣
The rooftop pool is a separate and joy👍🏼
The availability of bathrobes pleased me.
Here, the sliding mattresses prevented sleeping, mattress pads are needed that will bind them and it is necessary to remove transit polyethylene from the beds, on which the mattresses slide.
The hotel can be safely recommended ✌🏼
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5
1
November 12, 2024
No luck with the number. 4th floor, but the north side. And on the other side, this floor is almost below ground level)) the room is constantly dark, the sun does not get in, it is not cozy. + There is a generator under the window. The lights are turned off daily, as scheduled, early in the morning for 5 minutes, the generator starts up properly. The noise and the smell are charming)) The "beveled" room is correspondingly cramped. Clean, cleaned every day. Water is brought in regularly. 0.5 per person. The linen is changed as stated. The plumbing is all working properly. However, due to the lack of ventilation, the bath is constantly damp and the smell is not pleasant. If you open the window and close the bathroom door, then it is tolerable. The food is fine. No frills, but it's quite tasty and there's enough of everything. The staff is friendly and helpful. The location of the hotel is excellent. But I won't go here a second time, suddenly I'll get the same number again))
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November 29, 2024
A normal hotel, if you take an improved room, the standards are small.The food is not bad, you will not stay hungry.The location is good, all the sights are within walking distance.The sea is not far away if you like to walk a little.
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October 18, 2024
The location is great.That's the only fat plus.I make sure not to believe the super positive reviews on the Internet.The staff is indifferent and the high level of service is definitely not here.Communication at the level of a mini-hotel.The rooms were poorly cleaned, there was dust in ours and playing cards in the drawer after the previous owners.I do not recommend food, dumplings for breakfast are undoubtedly a charming solution. .You will not go hungry, but you will not be able to get aesthetic pleasure from food . Do not touch the coffee machine once again, an aunt runs up from the kitchen and very unfriendly begins to resent the incorrect use of buttons.If you do not know how to press, then do not touch the machine , something like this.On the day of arrival, the couple was taken to the hospital with rotovirus.According to the administrator, they were overbought at sea and in general there is an epidemic now.According to the bitter experience of 2 years ago, rotovirus can be picked up not only in water. Of interest and for guests who want to extend their stay directly, not through the website .The price will be higher , the price list will not be shown to you and the payment receipt will not be given .I don't understand the rave reviews.Next time we'll go somewhere else. Good luck to everyone.
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2
1
October 10, 2024
A great hotel, with service and good rooms.
Of the minuses, I would notice that for some reason there are no 2 beds, there are only rooms with 2 beds attached, which are always moving apart and there is a chance to wake up on the floor. There is good food in the dining room, but a very serious woman who works seven days a week and hence she has an extremely aggressive manner of work.
But the service and the hotel itself were generally outbid. The hotel is basically located in a place where up to 75% of the attractions are at hand.
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1
1
August 21, 2023
The most wonderful thing about this hotel is the location. It is located in the heart of the sights of Mount Athos. It's a long way from the sea, 15-20 minutes on foot, but the road is not tedious, along a shady avenue of eucalyptus trees. The hotel has been recently renovated, but somehow it is not always rational. For example, the room has panoramic glazing with access to the balcony, but the door opens into the room, and there is no place for this - there is a large double bed and the door opens by a quarter! We have to squeeze through. There are good showers, but the washbasin is separate, right in the room, this area is not covered by anything. There are dressing gowns, but the belt was only for one) there is only one elevator, and the kitchen is on the 7th floor, the staff travels with boxes and groceries along with visitors. There was a blackout several times. The food is not bad, the buffet, but firstly, there is little for children to eat, they do not always like unusual spices. And secondly, it is necessary to have time to collect it, because the trays are replaced with full ones not quickly, and if they are taken out later, then other dishes, not those that were in the beginning. For example, the chicken was disassembled, and fish was brought instead. The staff is very friendly, attentive, it was a pleasure to communicate. They cleaned every day, took out the trash, washed the plumbing, reported toiletries and paper. The pool is clean and has a view, but it was not heated in summer. In general, everything is not bad, plus they provide a shuttle service to the airport or train station in Adler.
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4
1
August 19, 2024
We had a great rest! The hotel is super! Everything is on top: food, service, location! Thanks to Samantha and Agatha for their attention to the guests. We recommend it!
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May 15, 2024
The Grand Athos Hotel is not very bad, we stopped by late and left dinner, thanks to the girls at the reception, very clean and beautiful rooms and the view from it.we booked a room for 2 people with an extra bed and with breakfast and dinner, the food was just gorgeous, but then something started to go wrong, the shift changed or something happened, everything became stale and tasteless, the waitress looked into her mouth as if we didn't sit down too much and God forbid we didn't take it with us. Wifi also stopped working from the 3rd day, we did not understand what happened at all, in general, we spoiled the mood in the dining room.And in general, the hotel itself is not even a bad pool on the street.We were out of breath from the 10th-16th .
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4
1
November 11, 2024
The room was given with a view of the generator. Well, someone should be given such numbers. When booking the hotel, they did not warn that the pool was not working. We chose primarily based on the pool, as we were out of season and the hotel positions a gorgeous view from this pool. They offered to go to a nearby hotel, where the pool was heated outside. Since it was raining all the days, we didn't go there, respectively. I liked the food. Everything is simple and everything is delicious. I didn't like the woman who constantly keeps order in the dining room and it feels like we've been done a favor, that we're being fed there. There was a situation that in the morning, after breakfast, we asked for a container for a couple of sandwiches, as we planned to leave for an excursion and thought that we would not have time to arrive at the hotel for dinner. Oh, woe! We made it to dinner. To which they received a severe reprimand: "why did you come? And why did you deceive me?" After these words, nothing but a small croissant got into me. Dear, that same woman, unfortunately, I do not know the name, if you do not like your job and you are annoyed by all these people who eat at your place. Remember. We also go to work all year and also spend our energy to go and relax once a year. I believe that you need to work either well or not at all. And so, if you don't notice all this, you had a wonderful rest. I love Abkhazia❤️
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3
October 19, 2024
We had a rest in Grand Athos that year, there was excellent staff, food, cleanliness, returned this year on the same dates, with friends, we were completely disappointed :1. Staff, unfriendly from the word at all.A woman in the dining room wipes tables and trays with a dirty rag , always unhappy , scolding for every extra tea bag, as if we were eating at her house .The dishes are dirty, often no one de-sanitizes them.Although the hotel is listed as 4*
2.The mood has changed too , if that year, returning from the beach , we saw a clean room , now nothing....until you go down to the receptionist and ask ...The room will not be cleaned
3. There is no pool.It is closed at the hotel.You can use the Swimming pool in the neighboring hotel, but imagine how many people are in one place!!!
4. The food is scarce....there is no fruit at all in 10 days, not once....We were there every day that year.
5. As a result of the unsanitary conditions in the dining room, the whole family and our friends fell ill with an intestinal infection ...., considering that everyone was washing their hands quite old, they did not eat dirty fruits, but apparently not sterilized dishes did their job ...
6. It came to ivs and hospitals.
The result is no longer a foot here, the trip cost us dearly both financially and in health.... For such money it is possible. It was possible to fly to Turkey without consequences.It's a pity that the staff has changed..... the vacation is ruined.
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2
1
September 5, 2023
The hotel pulls in 3 stars, but solid. The location is a solid 5k. All the sights of New Athos are within walking distance. It's a long way to go to the sea, but you get used to it on day 4. There are no questions about the beach, everything is clean, umbrellas and sun beds in sufficient quantity, we rested from 17.08 to 08/24/2023. The food at the hotel is monotonous, but it is worth noting that the chefs are trying (the soups were the most delicious). We have not tasted delicious fruits, seafood and fish during the entire vacation period, not only at the hotel, but throughout the city. Maintenance is for 3. There is no cleaning as such (but we didn't really need it). Water was brought daily, toiletries were not changed every day, towels were changed once for the entire period, bed linen was not changed. The reception is normal, the only drawback is when asked to provide a lunch box, since we left early in the morning for an excursion -we were told that it is provided only if an excursion is booked from an operator who works from the hotel (this was a little sad, but we do not dwell on the little things). The pool on the 7th floor is a separate kind of art, we liked the temperature, we don't need it warmer in the summer, and the view is worth swimming in it at least once. In general, the hotel is normal, we did not expect service like in other countries, but it could have been better for the money.
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3
2
October 22, 2024
I don't understand where such estimates come from. All the sites of this hotel have terrible reviews and it's a pity that I didn't read them before choosing a hotel. Now I will describe all the problems that have arisen, at least for me:
1. The room periodically STINKS of sewage.
2. When the neighbors from above flush or wash in the room, such sounds as if we are being washed away by this wave.
3. The Wi-Fi in the room IS NOT WORKING. In order to access the Internet, you need to go to the elevator.
4. There is only one elevator for everyone, and every time you have to run to the top floor for breakfast / dinner or spend eternity waiting for the elevator.
5. The promised heated pool on the top floor is NOT WORKING and all guests are sent to the pool at a nearby hotel.
6. Now to THE FOOD. The food is really delicious. This is the only thing that could save this review. But again, the service ruined everything. An employee of the canteen (or as they call it: The Restaurant) allows herself to be rude to customers, is outraged in a boorish way when you want to take out buns or cakes to the room. In front of me, she quarreled several times with the guests because of this. But personally, I don't see anything wrong with taking a bun to the room and eating it with coffee or wine.
7. Unlike the neighboring hotels, Grand Athos does not have its own territory around the hotel.
Of the advantages:
1. Cleaning the room every day and replacing the water
2. Cozy rooms
3. View of the city, but then how lucky
4. All attractions near the hotel
5. Delicious food
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September 21, 2024
A great hotel!modern interior, everything matches the description and photos.The staff is polite and attentive.The food is varied and delicious. I recommend it!)
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September 25, 2024
A chic hotel, check there is something to compare, take my word for it, the food is very tasty, like at home, the pastries are very tasty, I highly recommend it, but not cheap, but it's worth it
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1
1
October 1, 2024
we rested at the hotel in the second half of September. The first disappointment is the room, please write to the owner in the description honestly where the windows of the rooms go out, let people at least know that such and such a category- the windows go out there. Because it is unlikely that the owner of the hotel will do this, I will write for future tourists: standard rooms with 2 beds. without additional information. the places are small (this is indicated in the description) the balcony overlooks the nearby fire station building, these rooms are located on the 2nd-3rd floor (so we were told at the reception) Standard rooms with 2 beds. without a balcony, windows up to the 4th floor overlook the embankment wall, at a distance of 2 meters, probably no further (see photo). In general, if you buy rooms of these categories, prepare not to look out the window or buy rooms with a higher category, there are more rooms and the view is good (if the balcony overlooks the main entrance to the hotel.).The rooms are certainly so-so...the bathroom smells of sewage periodically. Dining room-breakfast is like breakfast, there are no complaints, dinner will not stay hungry either, without much choice, but it is quite edible. What was killing me was the problem with the dishes! Well, buy more forks and cups! if you come to the dining room 30 minutes later, you will eat with a tablespoon!
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1
January 5
In general, I give a rating for a complete impression.
We had a rest for the January holidays of 2025.
A standard room for two was booked...
they gave us a room on the 6th floor, almost at the very end of the floor.
There is no view, the balcony overlooks the private sector.
For me, this is a very small uncomfortable room for quite a lot of money (
Immediately upon arrival, I had to ask for a change of bed linen.There are some stains on the sheets and pillowcases.The bathrobes and towels don't make an impression either.Well, there are bleaches that can be used to bring laundry to a snow-white state (once the white color is chosen in the base).
The smell of sewage on the floor(
On the door at the exit to the balcony, the curtains are on sticky tape, which does not hold at all, falls off after 5 minutes (
The refrigerator is unclear how it works at all.the linen closet has no shelves, which is inconvenient, because it's not clear where to put things.There are only 4 hangers for two people.
I give a weak three only for the food, which was at a decent level, and the reception itself, which gives the impression of a very good hotel.
I definitely won't be back in the summer, as it's a long way to go to the sea.
p.s.:work with the staff in the dining room, if something is accidentally spilled, you do not need to say that we do not do this at home...very unpleasant aftertaste...You can just take it away and say that it's okay.We don't live and eat here for free, but we pay impressive sums to listen to indignation.This is clearly a disadvantage in the service.
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1
November 20, 2024
We had a family vacation in May 2024, we liked EVERYTHING!!!, Clean, cozy, the staff is wonderful, the menu is varied, delicious!!!!
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1
March 23, 2023
Overall, a good impression of the hotel, we had a rest and stayed in a Standard-plus room from March 8-11.
Positive:
- The hotel is new and modern;
- Friendly staff:
- All attractions are within walking distance;
- The room is spacious with modern furniture;
- Good breakfasts;
- Provide bathrobes;
- There is a swimming pool on the 7th floor with a view of the city.
Minuses:
- Cleaning is done when you ask, and exactly what you asked for. For three days, the surfaces were not wiped or vacuumed;
- Spring mattresses are disgusting on the bed, they move apart, it's not comfortable to sleep;
- The heating by the pool is minimal, the water is invigorating, I would like to be 5 degrees warmer when it is cold to swim outside +12. Although they assured me that it was warm;
- The hotel does not have a generator, so it is dark from 20.00-21.00)
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10
January 3, 2024
The hotel is excellent in principle, but there are many inconsistencies with the solid 3 in the clearing, but you need to understand for yourself what you are going there for if you follow the nature and beauty of Abkhazia, then you can put 5, and if you want comfort, then alas!!! I can tell you right away that they won't give you slippers there, you won't find a toothbrush and paste either, and shower gel is also not included, but these are all small things (if you eat at this particular hotel, then it's better to take everything with you). The staff there is very nice and friendly, I would say very much!!! The trouble with food is not only in these hotels, but even in cafes, and it doesn't matter if it's expensive or not! In principle, everything is fine!!!! And yes, if you see bugs in the room, do not be afraid, they are nasty, but harmless!!!! I hope the hotel administration will take care of its guests in the future and add slippers and toothpastes to the rooms. I just want to come and relax, and not run around the shops and buy everything!!!!! Peace and kindness to all!!!!!!
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4
9
July 25, 2024
The hotel is good!Staff, room cleaning, hotel location) The kitchen is not bad, I don't know why there are so many negative reviews, or we're just not picky)) my daughter and I like everything so far)
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3
August 27, 2024
The booklets and websites of travel agencies say that this is a 4-star hotel… A lie! I came across a musty room 301 with a musty and rotten smell. I asked to change it, they suggested only with an additional payment. The room is dark and uncomfortable, the wallpaper is moving away from the walls, the carpet is peeling, the plumbing is all rusty, the furniture is tired. A beach towel is paid-100 rubles, there is one soap and one gel in the shower, there is no disposable set for brushing teeth. It smells of poverty. Around February, the owner changed hands and it got even worse than it was.
Do not take half board at any time, you will regret it. Firstly, the schedule is inconvenient: breakfast is already at 8:30, it's a little late if you plan trips or early trips to the beach so as not to get burned. Secondly, the choice is meager, 2 hot, 2 side dishes. This is clearly not the promised buffet. Fruits are rare and there is one type (nectarine or watermelon). Some dishes are pure improvisation from g.... And sticks, I made it out of what was… Many of the guests were outraged and went to eat in the cafe.
The staff was unfriendly, the barmaid with a dissatisfied face sat in the center of the hall and waited for everyone to finally leave and was in no hurry to change the empty trays.
At the counter, the girls are completely unaware of the service: they talk in an inappropriate tone, communicate loudly on their own topics, watch memes, listen to music, as usual. They confused the time of my transfer to the airport and this after two clarifications (perhaps they decided to frame me after my fair remarks)…
Never settle in this hot spot, the red price is 2000 / day on a market day, do not overpay, do not let yourself be deceived.
0 out of 5 stars
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3
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September 21, 2023
We just returned from vacation on 9.09-18.09 departure from Chelyabinsk, rested with a three-year-old baby. The first thing I would like to note is the very responsive staff, attentive and friendly, they even lent us a stroller, for which special thanks!!!we have been without a stroller at home for a long time, the second plus is the food -delicious, varied and with love at home.- watermelons, grapes.Apples, plums!Very tasty milk .The third plus is cleanliness everywhere and in everything -perfect.The fourth plus is the proximity to the sights - waterfalls, a road, caves, a monastery....There is an ironing board with an iron, standing near our 513 standard rooms with a balcony.Water was put in the room every day , garbage was thrown out .Do not buy rooms without a balcony -these will be standards with a view of the wall, we had the 5th floor with a balcony, we lived as if on the second highest because of the mountain, and the 2-3 floor without a balcony will just have a concrete wall from the window.Cons -there is no territory at all, only Parking, no children's area, no pool on the street, which we were promised at the nearby Waterfall hotel, it is there, but it cannot be used from this year , well, it is on line 33, walking with a stroller for half an hour.In general, the rest was a success -the child was entertained in the park -next to the park with a pond, Lights,swans,geese, ostrich,trampoline and swings, the hotel has a beautiful glass elevator.Umbrellas and deck chairs are free of charge at the sea.The choice of excursions for every taste - we took a Ritz with an Abkhazian feast from the operator at the hotel.We were in Abkhazia for the first time , I want to come back , we left a piece of our soul there !!!
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October 19, 2022
We had a vacation with our family at the end of September. Due to its location, the hotel is simply in a great location. All the sights of Mount Athos are within walking distance. I also liked the hotel very much: pleasant and responsible staff, delicious food (even if it was monotonous somewhere, but we ate too much. There was always something to take, even for a child who doesn't eat everything). Bed linen was changed once a week, towels more often. There are good terry bathrobes in the room, both for adults and children (they need to be given out). They went to the pool, which is located on the 7th floor. The beds and mattresses are new, comfortable, and sleep comfortably (the only thing with pillows is bad luck, they already need to be changed). Plumbing and air conditioning were working properly. The balcony overlooked the beautiful mountains and the neighboring Waterfall hotel, which has a heated pool on the street (these hotels have one owner and we could also go swimming in this pool). The sea is about 600 m from the hotel. You can walk along the path through the market, shops. Or you can go through a beautiful park. The sea is the purest! If you need sun beds (200 rubles), there are also umbrellas. Many are just lying on towels.
Probably the only small disadvantage of the hotel: the whole curtain is broken and the curtains did not move in general. And there is no foot towel.
Otherwise, everything is great!!!
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September 4, 2024
Good hotel, good food. There was a room for two. They clean up, change their clothes, and brought 2 bottles of drinking water every day. When they found out that we would be late and would not get to dinner, they offered to leave us food in the room, When we arrived, the food was in the room. We left different bread to choose from and tea bags of black, green and coffee 3 in 1, nice).
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September 3, 2023
I stayed at this hotel in August 2023. In general, the hotel is very decent, and excellent by Abkhazian standards. From what I did not like: I lived on the 3rd floor, and the bathroom constantly smelled of sewage, the ventilator in the hood works with the light on, but this does not really save (when I was not in the room, the maid left the bathroom door open after cleaning and the smell spread to the whole room). Otherwise, the room is very decent Wi-Fi works stably, the Internet speed is good, the TV also works (I didn't have any difficulties setting it up).
As for food, the restaurant is located on the 7th floor, you can dine on the veranda overlooking the mountains and the sea. The menu, it should be noted, is quite monotonous (there was only one fish, seafood is generally not particularly pampered), no more than 2 hot dishes to choose from, with salads and slightly better vegetables; fruits are generally quite small (there were only apples and plums). The food is delicious, of course, but the diet itself is very monotonous. There is also a swimming pool on the 7th floor, the water is really quite cold in it (I don't know, maybe they heat it up in the colder season, but not in summer), and since the pool is under the roof (albeit outdoors), it does not warm up in the sun.
Otherwise, there are only advantages: the room was cleaned daily, and the supply of drinking water and detergents (soap and shampoo) was replenished daily, there is air conditioning, a hairdryer, a refrigerator, a kettle in each room. As for the location of the hotel, it is just perfect: near the waterfall, the entrance to the historical gorge, the station of the Pcyrsha. Also within walking distance is the entrance to the New Athos Cave, Primorsky Park, the New Athos monastery and Stalin's dacha (I do not recommend the latter to visit, because there is not much to see). The sea can also be reached in 5 minutes, at a calm pace. By the way, the hotel has its own beach (Rodina Beach), very well equipped: you do not need to pay for umbrellas and sun beds, there are always places on the beach ...
In general, the hotel left a very pleasant impression, put the 4th only because of the stench in the shower... otherwise, everything is fine, I recommend the hotel to everyone👍👍👍
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6
August 27, 2024
Very far from the sea. There are all the sights nearby. The pool in the hotel did not work, but there was an option in a boarding house nearby.
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January 7
Nice hotel in New Athos. It is located in the historical part of the city. Pleasant guest relaxation and clean rooms. Meals are included in the room rate. Near the famous waterfall and monastery. The rooms are clean. All conditions for a good rest.
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September 24, 2023
They were from September 8 to September 15, 2023. The location of the hotel is 5. In the center of all the attractions. The sea is quite far away for 15-20 minutes. Number three. The toilet door is glass without locks and completely not sealed. The gaps in the door are probably 1-2 cm . The toilet is installed, this is a separate song. Diagonally to the side of the fire protection from the door. It's very difficult to squeeze in there. Moreover, the toilet is small. The room was cleaned perfectly and every day. The girls at the reception are responsive. Bottled water was changed every day. The linen was changed once. The buffet in the dining room is a bad Soviet canteen. Coffee in the can of Cafe Pele. There was a fish once. There were apples and watermelons. There were no more fruits. There are few sunbeds on the beach. We went to the next 150 rubles for a whole day sunbed and canopy.Transfer from Biblio Globus, the flight departs at 14:30, we left the hotel at 6 am. We were at the airport at 10 a.m. Everyone was collected from all the hotels for 4 hours in the mountains. The prices are too high for such a service.
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November 10, 2023
We rested from October 18 to October 26. 2023.
First of all, I want to note that we were very lucky with poga! Not a single rainy day, +25+27
And the sea is warm! So the beach from the hotel worked! Umbrellas, rods - free of charge, toilet - 20 rubles.
I really liked the hotel itself, the location near the waterfall, and within walking distance of all the attractions. Nice, comfortable room 303. Cleaning was carried out daily, soap and shampoo were also always put on water. Two towels and a bathrobe per person. I would like to note that in Turkey, 5* hotels do not have bathrobes everywhere. And most importantly - responsive staff! When checking in, there were only hangers in the closet and the robe was small, after contacting the reception, they immediately brought us more hangers and replaced the robe.
The dining room is located on the 7th floor with a beautiful, panoramic view.
The food is delicious, homemade.
For breakfast, eggs, pancakes, cheeses, sausages, casseroles, vegetables, fruits (apples, grapes) cottage cheese, breakfast cereals, porridges, dumplings or dumplings, sausages.
I was pleasantly surprised that butter and cheeses are natural!
I really liked the dumplings, and the casserole with cheese and waxes. Breakfast started at 8:30 and dinner at 18 :30 if you go to the very beginning, you will see a big queue, but if you come 15 minutes later, there will be no queue. Which we then did. The dishes were always replenished and there was enough for everyone..I've been to many places (Turkey, Tunisia, Egypt, the Emirates), but it's my first time in Abkhazia and we really liked it!
We will definitely come to Grand Athos as well!
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5
August 23, 2024
It's just great.
the rooms are gorgeous, the facilities are on the level.
And as for nutrition, that's Wow. There is always a choice, you will not stay hungry.
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May 21, 2024
I liked everything! They cook very tasty - at home!!! The rooms are clean and tidy. The staff is polite and attentive. Thank you all very much!!!
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August 27, 2024
Unfortunately, the service did not suit me, you can only wash things at the administrator, they do not have powder, they are not responsible. There are poorly educated ill-mannered habalki at the reception, whom I wanted to heal during the vacation, and this, you know, interferes with rest. The people who sell these services were supposed to be beautiful and aesthetic, but unfortunately there are nut vendors sitting in the bazaar.
I do not recommend this hotel!!!!
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November 11, 2024
The place is beautiful. The kitchen is not bad. The rating for a toilet that does NOT work for several hours on the day of check-in has been reduced. Many thanks to a strange man from among the staff (probably the head)By his order, they were moved to a room with working plumbing.
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June 5, 2024
The best hotel in Abkhazia. New, clean. The best staff . High-quality service. Thank you very much for the best vacation. I even cried when leaving the hotel 🥹👍👍👍
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September 16, 2023
We rested at the hotel from September 8 to September 14, 2023, the food is quite good, we were not hungry, we opened the dining room clearly on time, people take turns coming in. There was no cleaning in the room, we did not need it in principle, the smell of sewage in the toilet, the hood did not save, the balcony was constantly open, the curtains were kept on their word of honor, the hooks were bent, weak, somehow they hung themselves and moved carefully so that it would not come off again. Sun beds and umbrellas are free at the sea, but in the morning it is better to take a towel, there is not enough for everyone. In principle, the hotel is not bad, the price is too high. This is a solid three, minus the service, put the bathroom in order, the hood and update the cornice or at least the hooks for curtains, these are small things, but it causes discomfort.
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September 27, 2024
Which lock started a conversation on the phone with a dissatisfied tone, when asked to send information to the booking number, for some reason she started a conversation that she couldn't hear well, although she was talking on speakerphone, it was terrible, there was even a lot of rating 1 for such a service.
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