Do you receive receipts with paid charges that cannot explain why? They promise to sort it out, but next month again...I have to come, and I am already 76 years old...incompetence and disgrace, if they charge for video surveillance, then I did not sign the contract, I ask you to figure it out and transfer the money back, collusion, I will sue...

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анастасия в.

Level 2 Local Expert

It's a complete mess, they call with a ticket, but they accept people without them, they have to stand all day, the staff are incompetent! They mislead, they say one thing, in fact quite another, you ask why, they throw up their hands, they are aggressive, instead of serving the queue, they talk about personal topics and laugh

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Екатерина К.

Level 5 Local Expert

I've been waiting in line for 6 hours and I don't know how long to sit for a passport replacement. How is this at all?) P. c. you need to come for a coupon an hour before the start of work, apparently, in order to meet at least 2 hours

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