A very good hotel. We were passing through, decided to stop, and were very satisfied. We ordered a late dinner in the room, the dishes are delicious, the portions are large, we also liked the wine list. The rooms were clean. In general, a solid five. If the road starts again, then we will stay again without hesitation.
A great place for a short vacation on a trip. It is clean and cozy, the staff is friendly, full breakfasts give a great start to the day, but in the evening you can warm up with a hot dinner and relax in a cozy room. I recommend it!
Hello!
The most worthy hotel in Kokchetav is now. The price-quality ratio is more than. Rooms where I stayed (sometimes for up to 7 days or more) Everyone was good. Pleasant breakfasts (buffet). In general, it's great! I always stay there if there are places there at that time, so it's better to book in advance.
My favorite hotel, as usual, lived up to expectations. Clean, pleasant, quiet, delicious. And special thanks for the help in booking your favorite quiet room! I hope you will not disappoint in the future.
Very convenient location in the center of Kokshetau, near a lot of coffee shops, a mosque, comfortable rooms, clean rooms, no cons, everything is at the highest level, I recommend it to everyone!
Fresh renovation, clean bed. Delicious varied breakfasts. The price is ridiculous . The staff is polite and attentive. An adequate price-quality ratio. Thanks a lot to the staff!
It's a great place. The rooms are nice, the location is great. And very tasty food in the restaurant, especially manti, lamb kebab. Special thanks to the bartender, he knows his job perfectly, the man in his place, which does not happen so often
Nice hotel.I recommend visiting the guests of the city.I was satisfied with the quality of the rooms and the cleanliness of the rooms.there are air conditioners.The rooms are spacious.I'm a guest too.a beautiful new hotel.I recommend
It was September 8.9, there were 12 adults and 2 children. The rooms are clean and cozy. The breakfast is for an amateur, varied and delicious! (It was included in the payment of gost. rooms)
I really liked the hotel! There were slippers and two bathrobes in the room. The restaurant was open until midnight and considering that we arrived at 23:00, we managed to place an order with room delivery. There were polite staff at the reception, they explained everything. Generally, the atmosphere in the hotel is pleasant. The breakfast is good, included in the room rate. My impressions were very positive.
Everything is fine! I was pleased with the cleanliness, polite staff. The breakfasts are great, such a variety. It's convenient to stop by , cool location
Quite a cozy hotel, stayed there several times, in a standard room (regular) and a suite (nothing special, just a large room).
The room is clean, the audibility is normal.
Breakfast buffet, the choice of dishes is not large, but you can choose and on request they can cook an omelet, but it's not very tasty for my taste.
At the reception, the service is polite, but the administrators are absolutely not competent in documentation.
Located in the city center, convenient access.
Luxury hotel, renovated, everything is new, everything is clean, rooms are like in business hotels in Europe. breakfast is very rich, buffet. the staff is very polite, the room is very warm. the only negative is the pressure of hot water, it is wavy, then hot or cold, it will not be comfortable to take a shower.
Convenient location, located in the city center.The hotel has a banquet hall and a long bar, which is convenient for residents and visitors of the city.
The room is clean, the bed, the bathroom are clean, there is a kettle, water, coffee, tea, sugar. Only the carpet is not very clean. The breakfast is plentiful, everything is delicious! Breakfast, the range of food was very surprising! It's cool and delicious!
The hotel is not bad, there are disadvantages and advantages. The rooms are clean and quiet, but when the festivities in the restobar can be heard even on the 9th floor, it's not normal to want to relax from the road, and not listen to music until night. Something happens to the water, I often go there, I've said it many times, but they don't do anything about it. The pressure jumps then cold, then boiling water, it is impossible to adjust, is there really no plumbing to deal with pumps, expansion tanks, etc!
After the renovation, the hotel has gained a second wind. The rooms are clean and well maintained. The staff is friendly. The service is good. I advise the guests of our city.
Отель в самом центре города, очень удобное расположение. В номерах чисто. Халаты, тапочки, чуть ли не полный комплект банных принадлежностей и аксессуаров. Из того, чего не хватает для полного счастья - вешалки для верхней одежды в коридоре (приходится вешать ее в шкаф, рядом с прочей одеждой и халатами (!)). И в семейных номерах есть смысл поставить пару стульев во второй комнате - без них сложновато. Удобные кровати. Очень отзывчивый персонал, готовый решить любую проблему, если таковые возникают. Прекрасные завтраки.
Terrible numbers. Dirty room with lots of crumbs. The door is broken, the service is terrible, the interior is completely zero. The toilet and refrigerator make strange noises, there's gum on the bed!!!
We held holiday events, conferences, accommodated guests, and the food in the Abai and Kolibri restaurant was excellent. Our guests liked the rooms and the service
Very cozy hotel, nice rooms, the staff is very polite and friendly. A big plus is that there is breakfast, and if you check out before the start of breakfast time, they prepare lunch boxes. Well done!
Отличная гостиница, лучшая в городе однозначно. Останавливался не раз, каждый раз положительные впечатления! Ресторан, кафетерий, летник, лаунж, караоке и при этом все на высоте. Номера отличные, на любой кошелек
The room is dirty a lot of crumbs the door is broken the service is terrible the interior is completely zero the toilet and refrigerator make strange sounds on the bed chewing gum
A large selection of food for breakfast, a cozy room on the 4th floor, a toothbrush and gels are all available, towels are clean, the door to the balcony is difficult to open, i.e. you can put it in a semi-open state and sleep. I recommend
хорошая гостиница, уютная. Место расположение удобное, рядом находится парк, ЦУМ, столовая, и другие места где можно поесть. Номера не большие, но есть все для комфортного проживания. Хороший выбор на завтрак. Есть пожелания: во всех номерах поставить холодильник (в моем номере не было, 301), и каждый день пополнять воду и чай с кофе.
На мой взгляд, цена не много завышена.
Гостиница - произведение искусства. Новый, чистый, уютный отель! Просто конфетка. Ведомый персонал, несколько кафе и ресторанов, двое есть столовая.
Очень классные номера, владельцы делали как для себя.
I do not advise staying at this hotel, as its employees do not know what customer orientation is. And judging by the lack of responses to negative reviews, they don't care about their reputation at all. We were passing through, the 6th day in the car on the route Voronezh-Astana. At 5 a.m. we decided to stay at the Kokshetau hotel, as we were already falling off our feet, we were very exhausted. We were put in a junior suite for 35,000 tenge, cool for 5-6 hours of sleep, right? But the other option was only to sleep in the car in the front seats (the rear ones are occupied by a cage with pets). We were also informed that the price includes breakfast until 11 am. Having set the alarm clocks at 10:30, we fell asleep safely, thinking about the wonderful buffet that awaits us in the morning (and there is no need to go anywhere and look for a normal dining room). At 10:50 we came to this dining room, the food was on a tray, but we were told that the buffet was already over for us. Bottom line: we didn't get enough sleep (we could have gotten up an hour later, at 11:30), didn't eat, gave 35k tenge for it, I cried all morning from despair... But the staff of this hotel could just go to a meeting and feed us at least something, and at 10:50, when in fact we still have the right to breakfast! We didn't have the strength to find out something and get food, it was easier to eat in a cafe and drive on.
Расположен в самом центре. Был в старом номерном фонде, но всё очень прилично. Мебель новая, чисто, быстрый интернет. Отличное кафе и дешёвая столовая рядом. Цена за номер меньше 2000 р/сутки
The service is excellent. They try to be like Ritz karlton, but they grow and grow before them... In general, everything is fine, the rooms are clean, the breakfast is a buffet, but the price is still too high...
The rooms are clean, very warm in winter in all rooms of the hotel. The hot water in the shower is very hot, just boiling water, be careful. The breakfasts are delicious
The rooms are neat, but they save on everything! Especially electricity. The elevators are being turned off. I had to walk to the 5th floor with sore legs.
Very decent rooms, the staff is excellent and friendly, the kitchen in Calibri is excellent! I liked everything very much! The only thing is, there is no SPA. Super!
Хорошие номера, чистые комфортные. Приятный персонал. В номерах, единственное, не хватает кондиционеров, душно. Завтраки - шикарные! Повар - вообще выше всяких похвал! В общем, советую!
Everything has changed a lot in 15 years. Not a bad hotel, the rooms are cozy and clean. The breakfasts are great. Continue the fire in the same spirit. The price is not much too high and so the fire