Excellent hotel, polite and helpful staff, always clean in the rooms and on the territory.
There are 4 pools on site, which is very cool.
The hotel is located in a quiet location.
Nice hotel, clean rooms and good service. We stayed here for 1 night. It is clear that the hotel is not new, but it is still nice. There is a private beach and swimming pools too. The ice cream is very tasty!
It used to be a wonderful 5-star apartment complex, but under the management of a local company, everything is going downhill. Already, many locals do not want to go to this complex, let alone tourists. The complex is positioned as 5 stars, and the real level is around 3.
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vbrus8888
Level 10 Local Expert
June 29, 2023
What can I say here ... there are no 5 stars from the word at all, maximum 3. There is a large swimming pool, a couple of restaurants with great prices. Russian or English is poorly spoken in the drawing. The building itself requires maintenance and the carpet is battered... Do not forget to ask for a bracelet at the reception, otherwise the security will react to you every time and not always friendly. It's not bad to come and seal by the pool, but it's not worth the money they ask for. The nearest "big" store is 2 km away on foot. Taxi 12 BGN one way. On the main street, dinner for three is 30 BGN and not in the best envision. In general, if you like to walk and are not squeamish, then this will stand you up.
The former pretentious place. The rooms are comfortable, but we can no longer talk about the former chic and brilliance. The SPA is quite decent. Excellent on-site swimming pool. It's close to the beach. A great gym with exercise equipment. Well, the prices are not small. Guests can use the spa and fitness equipment for free.
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Ирина Цветкович
Level 9 Local Expert
August 21, 2023
It is not very clean, the pool is rarely cleaned. It's gotten a lot worse in recent years. There are many refugees from Ukraine. By the way, no questions for them. The relationship is friendly, no negativity.
Before the arrival of the new management company, this place was wonderful for a family holiday... Russian russians are now spoiled, garbage and cigarette butts, the pools are always dirty and not all work, the SPA has become nothing at all, there are thefts by the pool, the attitude towards Russians is disgusting, the guards behave brazenly (there were several beatings of Russians by the guards...even the local police can't do anything with them, and not because they are their own Bulgarians, but because the police are afraid of them, clearly criminal structures prevail there...
Most Russians who have apartments there do not have electricity in the rooms, and before that the water was turned off... everyone pays for communal services, but the management company is probably there with elements of fascism...in general, without brains ...
In general, you can tell a lot about this once magnificent place of rest, but in general, if you do not pay attention to the negative attitude towards people from the management company and garbage on the territory and in buildings, then it is still beautiful there...
Upon opening, about 7 years ago, there was an excellent hotel- apartment!! The SPA area is luxurious. Thai masseuses worked professionally. The care cosmetics were original and professional. The vacationers were very happy and happy to spend their money on vacation!!! Because it was a good family vacation and relaxation. There was a paddling pool for the kids, a children's room. There were bars and grill restaurants on site.People came to this place several times a year. And it was not a pity to spend money on such a vacation!! And now, due to the arrival of a new Bulgarian management company, everything has fallen into disrepair!! The hotel is poorly cleaned (there are not enough staff), they save on maintenance staff, like it's so good. The pools are poorly cleaned, 2 pools do not work at all - the water has been removed!!!! The garbage cans on the territory are overflowing! They clean up badly!! The beach is not being cleaned! They don't even clean the algae!!! Type
And it's so good! Now...the attitude towards vacationers is boorish! The Thai people left for the SPA - they didn't want to work in such a board anymore! The Bulgarians came...they were not professionals....and the price remained the same as the taek!! People stopped going to the SPA. This place is stunted....very sorry... That's what happens when criminal elements of Bulgaria come to manage such a beautiful hotel (formerly a beautiful one). I DO NOT RECOMMEND it today.
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Level 13 Local Expert
June 9, 2021
The conflict between the Criminal Code and the owners of the apartments lasts FOREVER ("thank you" to Lolita) with all the consequences for vacationers. The descent to the beach has been ruined by abandoned construction for many years. The service in the complex is expensive and poor, and it only gets worse over the years. Prices are high by the standards of Ravda.