You definitely don't need to contact these people. From the very beginning, they wrote to me on WhatsApp to cancel the reservation and pay them at the entrance. Plus, I have to pay for the communal service. The apartment stinks of cigarettes. There are no dishes, it's terribly dirty, the bathroom drain doesn't work, the water from the shower runs into the room. There is nothing but a kettle and a microwave. There are no towels, detergent, dish sponge. Behind the wall, the owner constantly arranges noisy drunken parties with loud music, a child is screaming on the floor, and there is a railway across the street. I had to leave ahead of time, although everything was paid for. As a result, threats started coming to my phone and they wrote to me that I stole something from them and threatened to report it to the police. I did not respond and I am not going to communicate with such people, I immediately wrote in support of airbnb. When I moved out, I completely cleaned the room, washed and hung up the bed linen to dry. I dusted it off, left my keys in the closet, and even opened the window a crack to let the smell of cigarettes out. It's terrible!