I don't even know where to start, well, let's start with the fact that there is not a single positive or negative review about this object, I will be the first :) when checking into this facility, no one met us, did not introduce us to the course of business, how, where to whom to take which room, 2 families arrived, one family of 4 people, 2 adult 2nd children and a second family of 2 adults, and one child. Ordered through the tour operator. The transfer brought us to the hotel and left, the gates of the hotel are closed, no one responds to the call, we went to the store that this hotel has, there is a woman with a bent return, she told us that there is no hostess, I do not know the business. Further, we went to the territory of the hotel"" We went up to the 2nd floor, where we booked rooms there, the woman put the rooms in order when asked where to check in, she replied I don't know what to do :) Sit on the veranda. We don't mind. We did not sit down, we went to a cafe that is nearby, by the way, my respects to this institution, everything is delicious and the owner is a very pleasant person. With grief, we settled in half by 5 pm, we found out the owner only on the 3rd day, it turned out to be a woman who works in a store at the same hotel.""That's a twist. The tour operator from whom we took the ticket had a designated soap dish turned on, in fact, the woman says a roll of paper for a week. These are small things, but still, the mattresses on the bunks are dead from the word at all! It's easier to sleep on the floor. In the next room, a family stopped by, they say the water does not go out in the shower there, to which the woman replied that it was better not to wash, but specifically they told me that you are a big man and sprinkle water on the floor, in the shower, la and how? If there's a curtain that weighs half a meter off the floor? How? La. Upon leaving this wonderful hotel, a disgusting conflict occurred. The transfer should arrive for us at 16:00 check-out at 13:00 is not a question, but at 12:30 a woman came in and said you should have left the apartments a long time ago, well, we went out and sat on the veranda that is at the gate, the kids wanted to use the toilet, we come up and ask if the children can use the latrine? To which the answer was given where you want to go and go, rudeness in one word. I can sum up there is NO such thing and once again there is NO hotel NORA. by the way, the money with the flight, transfer for 4 people amounted to 160k