The worst experience of my life if you want to rent this hotel, think 1000 times
I waited 6 hours for check-in, they didn't answer my calls and messages, because they didn't understand something correctly (a nightmare)
They didn't offer a solution to the problem, just yes, you waited 6 hours, but we don't care!
They settled in an outright hellhole, I can't say otherwise
Starting from the entrance, everything is very bad
The apartment is smoky, smells of fumes, the bathroom is dirty, the toilet is dirty, the walls are dirty, you can plant potatoes on the floor. The room is cold and scary. The neighbors were strange and made frightening noises. Just a horror in one word. I couldn't stay there for more than a few hours, which I reported to the manager. I called in tears, telling about the room I got a hundred - well, all the best. The human attitude of this character is apparently not familiar. I didn't get any compensation, I DON'T ADVISE ANYONE
The place is good, the center, the apartment is good, but there is not a good sediment. No one met to leave the car, you need to call someone to open the barrier.The floor dryer does not work,the air conditioner does not work,the beds are not comfortable, the sockets spark and do not touch, the microwave is only 30 seconds.
Even one star would be enough for this place. We booked a room on Yandex Travel and paid for it in full. Upon arrival, it turned out that the check-in was only until 23.00 (although this information was nowhere to be found), our reservation could not be found and would not be placed. The receptionist's tone was boorish, we just stayed outside after nightfall. We were also informed that the administrators of the institution are not related to Yandex services, although the phone number was specified in the reservation. I do not recommend anyone to get involved with this disgusting, inhospitable place. Service and customer focus are at zero, stay away from this murky office if you don't want to waste your nerves, time and money.
Very convenient location. The city center. We contacted in advance and upon arrival, the check-in took 5 minutes. A friendly attitude. Clean, warm, calm. We paid with the MIR RF card by online payment.
We came to Minsk and settled here. In fact, this is an apartment with several rooms and a shared kitchen and shower. But in fact, we were alone here. I liked everything, in the photo the bed was drilled after one night, when we arrived everything was settled. We checked in even earlier than planned.
It is not very freshly renovated, the toilet flushes badly, go on foot to the 5th floor. But these are not the main problems, given the price - the common areas are dirty - bathroom, hallway, kitchen. It is not clear why it cannot be removed
Thank you for sheltering me, there was a place to wash and sleep. Cons: it took a long time to get through the intercom to the manager, he personally does not meet anyone, but sends for the key in the mailbox, and then you look for an apartment yourself, no hygiene items are provided, the window of the room goes directly to the road and when the window is open it is quite noisy, and if it is closed, it is stuffy and an unpleasant smell appears, the shower and toilet are one for 3 rooms, the rooms themselves are located on the 5th floor and if you are an elderly or disabled person, it is better to choose another hotel option
There are no slippers, the toilet handle did not work, but it was done at the request. It's strange that the parking lot is open from 9 a.m., we came from far away at night and do what you want with the car ... not a bed, but a folding sofa. The rest is clean, warm, there is a kitchen
The location is very good, the center of Minsk, but the apartment itself (hostel)not really, an unpleasant smell, there is no ventilation,the furniture is so-so, but it doesn't matter because it's still just beginning, but about the bed linen and pillows with a blanket, I would advise you to change, and the very terrible condition of the bathroom, it's certainly not pleasant and also pay attention to the neighbors who will live with you in this hostol, we had suspicious personalities((
The only good thing is the location, really the very center. And the room has a clean floor and bed linen, although there is a duvet cover with a hole, and there is no bedspread. I wouldn't stay in a dirty room. I decided okay here. Bath, toilet - unclean both days, and some kind of smell, sour dampness. I wiped the handle of the shower and faucet, got into the tub in flip-flops.
There are no tiles, I thought I would cook porridge before arrival. I looked at the common areas - and did not touch either the microwave or the kettle. In general, only for the very unassuming. I will not recommend it to my friends.
We really liked the service, cleanliness and order! Polite staff. If we come to Minsk, then only to this hostel. The metro is very close and the gorgeous promenade
There was no administrator on site, communication with him is conducted only by phone, he indicated where to get the key and which bed to take
The situation inside is not conducive to rest, dim light, old repairs, shoes and street clothes right in the room for the 5th men, the apartment smells of something, I initially thought later, but then realized that it was the smell of the apartment and not the guests.
For the same money, you can find a more comfortable shelter
This is an ordinary stalinka converted into a communal room. The photos don't match. The main advantage is the center of Minsk, everything is within walking distance.
In principle, it was probably not bad to be with our smaller red-haired, mustachioed brothers (in the kitchen), but, to put it mildly, it was not comfortable.
As well as completely lagging customer orientation.
Yes, in principle, everything was fine. There is enough space, there is everything where to place things, it is clean. If you don't find fault with little things like a kettle running with boiling water, then everything is fine. At least it will be enough to stay for a couple, three days.
We stop only there. The price-quality ratio is appropriate. It's not expensive, the city center, everything is nearby.
People are sincere, they will always help.
Convenient location, right in the city center. This is rather not a hotel, but apartments in which rooms are rented. I couldn't hear the neighbors, I couldn't see them, so there were no problems with the bathroom. I recommend
An ordinary hostel. Quietly. Hot water, kitchen, TV, Internet. I liked everything
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Александр Ч.
Level 7 Local Expert
August 18, 2018
Disgusting service. The double room with two beds booked turned out to be a room with a double bed. The administration offered to provide the claimed separate beds only the next day. In response to the remark, the administrator began to insult the guests and refused to check in at all, despite having a reservation. Fortunately, Minsk is a big city and besides this hostel you can find more pleasant places at the same price. I do not recommend staying here.
after booking a room and receiving confirmation upon arrival, I found out that my reservation had been canceled. the receptionist on the phone said that he did not know how it happened, did not know who confirmed the reservation to me and advised me to find another place. I do not recommend contacting this hostel.
The windows overlook the roadway directly, it smells like exhaust and is very noisy. The entrance is dirty, the neighbors in the apartments are angry...