The worst experience of my life if you want to rent this hotel, think 1000 times
I waited 6 hours for check-in, they didn't answer my calls and messages, because they didn't understand something correctly (a nightmare)
They didn't offer a solution to the problem, just yes, you waited 6 hours, but we don't care!
They settled in an outright hellhole, I can't say otherwise
Starting from the entrance, everything is very bad
The apartment is smoky, smells of fumes, the bathroom is dirty, the toilet is dirty, the walls are dirty, you can plant potatoes on the floor. The room is cold and scary. The neighbors were strange and made frightening noises. Just a horror in one word. I couldn't stay there for more than a few hours, which I reported to the manager. I called in tears, telling about the room I got a hundred - well, all the best. The human attitude of this character is apparently not familiar. I didn't get any compensation, I DON'T ADVISE ANYONE
The place is good, the center, the apartment is good, but there is not a good sediment. No one met to leave the car, you need to call someone to open the barrier.The floor dryer does not work,the air conditioner does not work,the beds are not comfortable, the sockets spark and do not touch, the microwave is only 30 seconds.
Even one star would be enough for this place. We booked a room on Yandex Travel and paid for it in full. Upon arrival, it turned out that the check-in was only until 23.00 (although this information was nowhere to be found), our reservation could not be found and would not be placed. The receptionist's tone was boorish, we just stayed outside after nightfall. We were also informed that the administrators of the institution are not related to Yandex services, although the phone number was specified in the reservation. I do not recommend anyone to get involved with this disgusting, inhospitable place. Service and customer focus are at zero, stay away from this murky office if you don't want to waste your nerves, time and money.